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Principle BMW of San Antonio

San Antonio, TX

4.7
1,294 Reviews

15507 I-10 West

San Antonio, TX

78249

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Showing 1,294 reviews

March 29, 2024

I brought my vehicle 3 times, waited over 2 months and yet the issue remains the same. Looks like no knows anything More

by Iqbal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Alan Hernandez
March 28, 2024

Issue with my EV charging was resolved. Service advisor Rebecca did a great job keeping me informed even while I was out of the country! More

by J2Reyna
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rebecca Martinez
Mar 30, 2024 -

Principle BMW of San Antonio responded

Hello, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

March 28, 2024

Clean dealership with a multitude of friendly and attentive staff. I will always recommend this dealership. More

by zmixon42
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michal, Boehme
Mar 30, 2024 -

Principle BMW of San Antonio responded

Hello, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!

March 27, 2024

I came in to look at new cars and no one asked if I needed any help. I asked someone where the new cars are and he said he was busy on his computer that he would find someone to help me Zach Brown was More

by cowgirl363
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Yvonne Garcia, Zach Brown
Mar 29, 2024 -

Principle BMW of San Antonio responded

Hi, we're happy you found our staff to be so supportive during your experience here at Principle BMW of San Antonio. We do hope we can be of assistance in the future. Take care!

March 26, 2024

Great turn around time getting my vehicle serviced and rapid response from technician Juan on status updates on my service pick up. More

by ytcooke
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Cantu
Mar 30, 2024 -

Principle BMW of San Antonio responded

Hi, we are very happy we could provide you with a positive experience! We hope to be of service to you again in the future. Best wishes, Principle BMW of San Antonio

March 25, 2024

It was a great red carpet experience with BMW and Michal/Amanda. Very professional and very helpful. TY More

by Eljancon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michal and Amanda
Mar 30, 2024 -

Principle BMW of San Antonio responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

March 22, 2024

The advisor: very professional . The cost to replace the tires is closely competitive with others. Excellent service. Please keep it up! Thank you. More

by buddy.garcia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Cantu, Paublo Gallardo
Mar 30, 2024 -

Principle BMW of San Antonio responded

Buddy.garcia, we are so pleased you enjoyed your visit to Principle BMW of San Antonio!

March 21, 2024

Dealership very clean, well organized and all personnel truly professional. All personnel I contacted were courteous and helpful, without exception.. special kudos to my advisor, Mr. A Negron, a true pro More

by tomaria4748
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
A. Negron
Mar 30, 2024 -

Principle BMW of San Antonio responded

Tomaria4748, we are so pleased you enjoyed your visit to Principle BMW of San Antonio!

March 21, 2024

Always a timely service. Very informative on service recommendations. Advisors are always friendly and personable. More

by Refashn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Pantoja
Mar 30, 2024 -

Principle BMW of San Antonio responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

March 20, 2024

Taking my BMW in for 20,000 mile service and obtaining a loaner car was a breeze with Richard Moreno helping me. More

by Mary Jane
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Moreno
Mar 30, 2024 -

Principle BMW of San Antonio responded

Mary Jane, we are so pleased you enjoyed your visit to Principle BMW of San Antonio!

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