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Principle BMW of San Antonio

San Antonio, TX

4.7
1,294 Reviews

15507 I-10 West

San Antonio, TX

78249

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Showing 1,294 reviews

April 10, 2024

I recently had the pleasure of purchasing a BMW from Principle BMW of San Antonio, and I can confidently say it was one of the best car buying experiences I've ever had. Biju, our Client Advisor, was ab More

by cwool
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Yesica Garcia, Biju Pilai
Apr 12, 2024 -

Principle BMW of San Antonio responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Principle BMW of San Antonio! We are always more than happy to assist you if anything else comes up. Take care!

April 10, 2024

My experience was excellent from scheduling to the return of my vehicle. Everyone I dealt with intelligent, courteous, and prompt! More

by Kathleen R. Kennedy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michal Boehme, Rhaudell Cordova, Anthony Baerga, Maggie King
Apr 12, 2024 -

Principle BMW of San Antonio responded

Hi Kathleen, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

April 10, 2024

Very easy to work with! Professional and quick to respond. Made car buying experience easy and quick More

by Avilacrew05
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Zach Brown, Kevin Fitzgerald
Apr 12, 2024 -

Principle BMW of San Antonio responded

Hi, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

April 09, 2024

Everything went great, very polite and all my cares were taken care of. A great experience. Best service I’ve ever had with a dealership. Very fast service. More

by Debbieflores4262
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Mararac
Apr 11, 2024 -

Principle BMW of San Antonio responded

Hi Debbie, we are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

April 09, 2024

Fast and efficient in service. Unfortunately I hate that they pass the cost off to you to use your credit card. Unfortunately the day I was there the ladies bathroom was dirty and More

by tkmntx57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brendon Cassil
Apr 10, 2024 -

Principle BMW of San Antonio responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

April 08, 2024

I felt like I got exceptional service from this BMW dealership. They took good care of me and got my car fixed promptly. More

by Don
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Cartwright
Apr 10, 2024 -

Principle BMW of San Antonio responded

Hi Don, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

April 04, 2024

Great experience! Alan Hernandez was my salesman. Would definitely buy from him again. Highly recommended. More

by Onac6584
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alan Hernandez
Apr 05, 2024 -

Principle BMW of San Antonio responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Principle BMW of San Antonio! Please don't hesitate to reach out if there's anything additional we can do for you.

April 03, 2024

We have been very impressed with Don Wilkinson. He knows our needs and is always ready to go the extra mile. Don represents your dealership to the Max. You should be proud he is a key member of More

by D3dionne
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Don Wilkenson, Brad Lilley
Apr 05, 2024 -

Principle BMW of San Antonio responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Principle BMW of San Antonio! If you have any further questions, please give us a call. We're always happy to help!

April 03, 2024

I bought 2 cars from them so far, dealt mainly with the senior Genius. They are honest, no markup, no hidden fees, and negotiate fairly. The delivery process is also top notch. Service is also excellent More

by minhcatx
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joshua Roberts, Enrique Martinez, Ryan Watson
Apr 05, 2024 -

Principle BMW of San Antonio responded

Hello, we appreciate you taking the time to leave us this feedback. Please don't hesitate to reach out if there's anything additional we can do for you.

March 29, 2024

The salesman was great and the financial team was great in finding a loan that was tailored to our specific needs. The team answered every question my wife and I asked. More

by Nolitia9
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jorge Godinez
Mar 31, 2024 -

Principle BMW of San Antonio responded

Hi, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Principle BMW of San Antonio. Thank you, and have a fantastic day!

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