Principle BMW of San Antonio

excellent customer service, quick appointment bookings, turnaround times were excellent. Service manager Ryan Watson extremely efficient and knowledgeable. turnaround times were excellent. Service manager Ryan Watson extremely efficient and knowledgeable. More

The BEST salesman ever is Vlado Markovic! He made my experience Fantastic! ❤️ This was my 1st experience at Principle Dealership and they really made me feel welcome. I Love my new BMW! He made my experience Fantastic! ❤️ This was my 1st experience at Principle Dealership and they really made me feel welcome. I Love my new BMW! More

Paul my service rep was great setting up my service appointment. The service was prompt and everyone is quite courteous. My car was cleaned and returned to me the next day appointment. The service was prompt and everyone is quite courteous. My car was cleaned and returned to me the next day More

Joseph Pantoja has been my service advisor for the last 10+ years. I have bought over 5 BMW’s from Principle Auto San Antonio; One because they are amazing cars, especially the M4 Competition, but what mak 10+ years. I have bought over 5 BMW’s from Principle Auto San Antonio; One because they are amazing cars, especially the M4 Competition, but what makes it all come together is not just the cars. It’s guys like Joseph that bring the true value in the whole experience. Thank you Joseph for always being understanding, patient, and making sure my BMW’s have been in top notch for the last decade. CEO Nick Vanderpool is lucky to have you, to say the least. “Nick you need to give that man the employee of the year award.” Thanks BMW North America, South America, as well as Principle Auto for making my life more pleasurable with these beautiful machines you guys engineer, sell, and maintain. More

Took my car in for one problem (bucking on acceleration) paid 4k. Magically 2 weeks later car stops working completely with ‘unrelated problem’. Another 5k. Very fishy, service center would not take onus. paid 4k. Magically 2 weeks later car stops working completely with ‘unrelated problem’. Another 5k. Very fishy, service center would not take onus. More

Professional and concerned about my best interests and honest about theirs. I would highly recommend SA BMW. honest about theirs. I would highly recommend SA BMW. More

Great experience. The website allowed us to research ahead of time and matched the actual inventory on hand. The actual experience at the dealership was excellent an The website allowed us to research ahead of time and matched the actual inventory on hand. The actual experience at the dealership was excellent and reasonably quick. The dealership was modern, clean and very pleasant. Overall great experience. More

I like going go this dealership for service. They greet me promptly and my service manager knows me and my vehicle so I get the service I need without any pressure to add additional services. They greet me promptly and my service manager knows me and my vehicle so I get the service I need without any pressure to add additional services. More

Excellent service advisors including current one, Ryan Watson. Video survey of vehicle could be improved. Watson. Video survey of vehicle could be improved. More

Mr. Rosario has always been very professional and on time And I think he’s a great asset to the company And I think he’s a great asset to the company More