Principle BMW of San Antonio
San Antonio, TX
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I recently had the pleasure of purchasing a BMW from Principle BMW of San Antonio, and I can confidently say it was one of the best car buying experiences I've ever had. Biju, our Client Advisor, was ab Principle BMW of San Antonio, and I can confidently say it was one of the best car buying experiences I've ever had. Biju, our Client Advisor, was absolutely fantastic. His expertise, friendliness, and patience made the entire process smooth and enjoyable. From the moment we stepped into the dealership, Biju greeted us warmly and took the time to understand our needs and preferences. He guided us through the various options available, providing valuable insights and answering all our questions with patience and clarity. Yesica in finance was equally remarkable. She was super friendly and patient, holding our hand as we ran the numbers together. Yesica made sure we got the best deal possible and worked with us to ensure we knew exactly what we were getting and paying for. Overall, I cannot recommend Pinnacle BMW and its team enough. If you're in the market for a BMW and want a seamless, stress-free buying experience, look no further. Thanks to Biju, Yessica, and the team at Principle BMW, I was able to drive off the lot with exactly the car I needed. More
My experience was excellent from scheduling to the return of my vehicle. Everyone I dealt with intelligent, courteous, and prompt! return of my vehicle. Everyone I dealt with intelligent, courteous, and prompt! More
Everything went great, very polite and all my cares were taken care of. A great experience. Best service I’ve ever had with a dealership. Very fast service. taken care of. A great experience. Best service I’ve ever had with a dealership. Very fast service. More
Fast and efficient in service. Unfortunately I hate that they pass the cost off to you to use your credit card. Unfortunately the day I was there the ladies bathroom was dirty and Unfortunately I hate that they pass the cost off to you to use your credit card. Unfortunately the day I was there the ladies bathroom was dirty and needed attention and the water refrigerators were empty. More
We have been very impressed with Don Wilkinson. He knows our needs and is always ready to go the extra mile. Don represents your dealership to the Max. You should be proud he is a key member of He knows our needs and is always ready to go the extra mile. Don represents your dealership to the Max. You should be proud he is a key member of you team. The Dionne’s More
I bought 2 cars from them so far, dealt mainly with the senior Genius. They are honest, no markup, no hidden fees, and negotiate fairly. The delivery process is also top notch. Service is also excellent senior Genius. They are honest, no markup, no hidden fees, and negotiate fairly. The delivery process is also top notch. Service is also excellent, good app/web based appointment system, service advisors read data before talking to you, then keep you appraised of the progress. A bit slow, and as always for BMW, out-of-warranty services is very expensive, but repairs are thorough and well explained. More
The salesman was great and the financial team was great in finding a loan that was tailored to our specific needs. The team answered every question my wife and I asked. in finding a loan that was tailored to our specific needs. The team answered every question my wife and I asked. More