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Principle BMW of San Antonio

San Antonio, TX

Overview
Reviews
Vehicles
4.7
1,374 Reviews
Call Dealership (210) 732-7121
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15507 I-10 West

San Antonio, TX

78249

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Showing 1,374 reviews

July 12, 2024

Johnny was very good, showed me all the vehicles I wanted to see and his recommendations helped. Great customer service More

by alejandra
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Johnny Jones great service, Kevin Fitzgerald
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Jul 14, 2024 -

Principle BMW of San Antonio responded

Hi Alejandra, thank you for your kind review; we are happy to pass along your comments to the team here at Principle BMW of San Antonio! We are always more than happy to assist you if anything else comes up. Take care!

July 11, 2024

Principle BMW of San Antonio seems to just have it figured out. Donavan was a great help and the oil change was done within a couple hours which gave me a good time with the loaner. A great experience More

by Ben Dover
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donavan H.
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Jul 12, 2024 -

Principle BMW of San Antonio responded

Hi Ben, we are very happy we could provide you with a positive experience! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

July 10, 2024

My salesman, new car manager, and finance provided outstanding service! I would highly recommend Principal BMW. More

by Stonnie
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Adam Castillo, Xavier Marshall
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Jul 11, 2024 -

Principle BMW of San Antonio responded

Hi Stonnie, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 09, 2024

I came in for a routine maintenance. As soon as I drove up, the car battery dies. An employee quickly helped by jumping the battery. Thank goodness, I was already at the service and too More

by chicantwell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon
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Jul 10, 2024 -

Principle BMW of San Antonio responded

Hello Chicantwell, we appreciate you taking the time to leave us this feedback. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

July 04, 2024

Excellent customer care, not pushy, worked well with me. Will definitely come back as a repeat customer. More

by Blitz
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Victor Garcia
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Jul 05, 2024 -

Principle BMW of San Antonio responded

Hi, we're so glad that we were able to go above and beyond your expectations! Please let us know if there is anything else we can do for you; we are more than happy to help!

July 03, 2024

Great service! The staff from BMW San Antonio are always helpful and reeady to provide the best customer service. More

by KP
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Yvonne Garcia, Victor Garcia, Luis Coto
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Jul 04, 2024 -

Principle BMW of San Antonio responded

Hi, thank you for sharing your positive experience! We hope to be of service to you again in the future. Best wishes, Principle BMW of San Antonio.

July 02, 2024

Paul my service rep was great setting up my service appointment. The service was prompt and everyone is quite courteous. My car was cleaned and returned to me the next day More

by m.archerlaw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paublo Gallardo
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Jul 04, 2024 -

Principle BMW of San Antonio responded

Hi, we're happy to hear you had such a positive experience with our team! We hope to be of service to you again in the future. Best wishes, Principle BMW of San Antonio

July 02, 2024

The BEST salesman ever is Vlado Markovic! He made my experience Fantastic! ❤️ This was my 1st experience at Principle Dealership and they really made me feel welcome. I Love my new BMW! More

by Bailey18
Recommend Dealer
Yes
Employees Worked With
Vlado Markovic, Brad Lilley, Bryan Barton
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Jul 04, 2024 -

Principle BMW of San Antonio responded

Hi, thank you for your kind words and this wonderful review! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

July 02, 2024

Friendly prompt service on my BMW. Never had any issues! I will go nowhere else! More

by BMW Reviewer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emmanuel Colon
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Jul 04, 2024 -

Principle BMW of San Antonio responded

Hi, we are very happy to have provided you with such a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

July 02, 2024

excellent customer service, quick appointment bookings, turnaround times were excellent. Service manager Ryan Watson extremely efficient and knowledgeable. More

by karenewood
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Watson
Report | Print
Jul 04, 2024 -

Principle BMW of San Antonio responded

Hello Karenewood, we appreciate you taking the time to leave us this feedback. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

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