Principle BMW of San Antonio

Amazing service This was the easiest and smoothest experience I've ever had purchasing a vehicle. Amazing service. Taylor and Mike (sales manager) were super friendly This was the easiest and smoothest experience I've ever had purchasing a vehicle. Amazing service. Taylor and Mike (sales manager) were super friendly and provided top notch vip service. Exceptional! I will def recommend them and use them again. More

Great Experience This was by far the easiest experience I've had while shopping for a new vehicle. I've never leased a vehicle before, but Taylor Garret explained the This was by far the easiest experience I've had while shopping for a new vehicle. I've never leased a vehicle before, but Taylor Garret explained the process as an alternative to purchasing which worked very well for my needs. I've already recommended to several friends and family members to consider Principle BMW for their next vehicle. More

Great experience buying a new vehicle I had a great experience buying a certified vehicle from Josh at BMW of San Antonio. They made it easy to make an educated purchase in a low pressur I had a great experience buying a certified vehicle from Josh at BMW of San Antonio. They made it easy to make an educated purchase in a low pressure environment. I would recommend them to anyone looking for a top notch vehicle. -Aaron D More

Awesome, No nonsense dealer! Bought my wife an X4. The staff at this dealership were all very professional, courteous and made every effort to assure we left satisfied and happy Bought my wife an X4. The staff at this dealership were all very professional, courteous and made every effort to assure we left satisfied and happy with the deal. More

Love My New 3 Series! Went in for a specific Certified Pre-Owned 3 series but it sold that same day. Josh was able to accommodate an identical new car at a very reasonable Went in for a specific Certified Pre-Owned 3 series but it sold that same day. Josh was able to accommodate an identical new car at a very reasonable price! Excellent car-buying experience! More

Worst service in the world! DO NOT purchase a BMW in San Antonio. You can NOT get this dealer to service your car without waiting a long time. I need to have the AC looked at (ca DO NOT purchase a BMW in San Antonio. You can NOT get this dealer to service your car without waiting a long time. I need to have the AC looked at (car has less than 13,000 miles) and I can not get an appointment with a loaner car until April and it is July. They said I could take the car in and maybe they could get to it in 3-5 days. To scheduled an oil change (no car loaner) I have to wait over 30 days for an appointment. Previously, I did a walk in oil change and I was there almost 2 hours more than they said it would take when I dropped off the car. Waiting area is not nice. I wish I never traded my Lexus for a BMW. San Antonio Infiniti dealer always had a loaner car for a simple oil change that week. Update to previous post: I took my car in on Tuesday morning for an oil change and the AC recharged and got it back on Saturday, Although, Ricky cares about his customers and tried to get to my car for service, this service department can not handle the volume of BMWS cars. I was informed they will be moving to a new location and I hope they fix the problem of not having enough service stalls to work on the volume of BMW cars in this area. KCarey More

Great Customer Service I had the best experience from BMW of San Antonio. They took care of me from beginning to the end. I was searching for an X6 and I immediately found I had the best experience from BMW of San Antonio. They took care of me from beginning to the end. I was searching for an X6 and I immediately found it on line at the San Antonio location on line. I was immediately contacted by Taylor and he provided me with all of the information on the X6. I decided to go and test drive the car even though I reside in the DFW area. I was in meetings all day in Corpus Christi, Tx and afterwards I decided to drive to San Antonio. When I arrived I was immediately greeted by Don. He was extremely courteous and friendly with a smile. He took me for a test drive and I was sold. This type of customer service is hard to find. I mean everyone was sincerely friendly. Now I'm enjoying my x6. More

The worse customer service I have ever had! I made an appointment on line one week in advance so I would not have to wait. When I arrived, again, I told him, I am dropping my vehicle off, I wil I made an appointment on line one week in advance so I would not have to wait. When I arrived, again, I told him, I am dropping my vehicle off, I will pick it up tomorrow. I was told to "take a seat and a customer rep would come see me." After an hour, I asked why no one had spoke to me, This is unreal! THEN, they tried to charge me for a covered service! I will travel to Austin from now on. Please, please do not take your BMW to the San Antonio location. You will get extremely poor customer service and most like be overcharged. More

Love My Bimmer! This is my 3rd 3 series and by far my favorite car. I have only had positive experiences with sales and service. I have always felt cared about and va This is my 3rd 3 series and by far my favorite car. I have only had positive experiences with sales and service. I have always felt cared about and valued as a BMW Customer. Bob sold me my first one and always remembers my name when I visit the dealership. I had a great experience with Taylor when purchasing my 3rd one. He was personable and really worked with me to get in the car I wanted. Excellent service! More

Excellent Experience Ordered a M235i from Germany through BMW of San Antonio. The whole process from ordering to delivery was an easy and pleasurable process. Josh was f Ordered a M235i from Germany through BMW of San Antonio. The whole process from ordering to delivery was an easy and pleasurable process. Josh was friendly and professional. He handled all my questions and concerns. More