Principle BMW of San Antonio
San Antonio, TX
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Mike and Josh, I wanted to say thank you to the both of Mike and Josh, I wanted to say thank you to the both of you for your help in our brand new 328i X-drive. I cannot express enough the dedication and Mike and Josh, I wanted to say thank you to the both of you for your help in our brand new 328i X-drive. I cannot express enough the dedication and care the both of you showed to my wife and myself. You both treated us like we were the only people there on a busy Friday buying a car. Like they say: BMW - The Ultimate Driving Machine. It truly is and always will be that for us and outside of our second vehicle…BMW will always be a part of our life. Respectfully, David M. Dabbs More
Vannessa Kahn took care of us from the start, ordering, delivery and driving it all the way out to meet us in Temple. Vannessa kept us up to date with the progress of the order. Her detailed attention, dow delivery and driving it all the way out to meet us in Temple. Vannessa kept us up to date with the progress of the order. Her detailed attention, down to earth character and professionalism made our car purchasing a pleasant and stress free experience. She is an asset to BMW and we highly recommend her and BMW of San Antonio for your future car purchase. More
Tim did a great job. Good negotiator but fair. Picked me up at the airport promptly. All paperwork ready to go. I was treated professionally, courteously, and effectively by every individual I came in me up at the airport promptly. All paperwork ready to go. I was treated professionally, courteously, and effectively by every individual I came in contact. I only wish they were in Tucson, such a nice dealership. More
We traded our 2012 MiniCooperS (purchased from BMW of San Antonio) in on a BMW 550i. Our sales advisor, Frank Jiang, made what to me is usually an unpleasant experience quite the opposite. He was welcoming Antonio) in on a BMW 550i. Our sales advisor, Frank Jiang, made what to me is usually an unpleasant experience quite the opposite. He was welcoming without being pushy, informative without inundating my husband and me with countless details, patient without seeming "put upon," and extremely efficient and accommodating. Our buying experience was excellent, in large part because of Frank Jiang's service and attention to detail. He was quick to follow up, answered the questions we had after purchase, demonstrated some of the features that had us perplexed, and was an otherwise exemplary representative of the BMW San Antonio team. We would not hesitate to purchase another car from this dealership. More
i had a great experience dealing with this dealership. i am extremely satisfied with the great customer service Tim provided. He answered all my questions and tailored my choice based on the features/financ am extremely satisfied with the great customer service Tim provided. He answered all my questions and tailored my choice based on the features/financial situation i presented to him. he kept me in loop and kept in touch. i wasn't committed to purchase this car until December. but he kept emailing me and informed me of a great discount that is in place right now and had me come to the dealership. i bought the car the same day. he has been really helpful all this time and actually dropped my old car, all the way to Boerne, about 35 mins drive from the dealership with the help of his co-worker MIke. I recommend Tim highly based on his service and i would always come to him for all my future purchases/questions. Thank you Tim very much. More
This was by far the best car buying experience I have ever had. No pressure, fair trade offer (the first offer), friendly staff. Kevin was extremely helpful, accommodating and professional. I would re ever had. No pressure, fair trade offer (the first offer), friendly staff. Kevin was extremely helpful, accommodating and professional. I would recommend this dealership/salesman to anyone. More
Started buying process over the phone because I live in DFW area. Within hours we had closed the deal. Made plans to be picked up at airport. They picked me up with no hassle. Got to dealership & bought t DFW area. Within hours we had closed the deal. Made plans to be picked up at airport. They picked me up with no hassle. Got to dealership & bought the car. This whole process was one of the easiest car buying experiences ever. Tim & Michael we're so helpful. Give them a raise they deserve it!!!! More
This was a great experience, no pressure and they truly helped me find the car I wanted. Very professional and friendly, accomodating staff. Would definitely recommend this dealership and specifically my helped me find the car I wanted. Very professional and friendly, accomodating staff. Would definitely recommend this dealership and specifically my sales representative, Tim Navarette. He was extremely helpful throughout the process and even after sale. Great follow up and I am beyond satisfied with the car. Buy your BMW here! More
I live in Houston and was interested in a 528 I that was located in San Antonio. I called the dealership and spoke with Joshua. After that I had to deal with the manager Michael King because Joshua had to located in San Antonio. I called the dealership and spoke with Joshua. After that I had to deal with the manager Michael King because Joshua had to attend a Training. Both of them were very very honest and straight forward. They described the car to me in details. They even went out of their way to take extra pictures and video to show me more of the car. We even negotiated the whole deal over the phone. When I got there, I was expecting a surprise! It was too good to be true. When I arrived, the car was exactly as they described it. I bought the car and then head to Houston? I have been driving the car since Monday, and I am loving it. It is nice to know that their is still some good car dealers out there. I defiantly recommend BMW of San Antonio More
I am very happy with the effort that this dealership went through to find the car I was looking for. They took the time to research and were able to find exactly what I wanted, and had the car shipped to Sa through to find the car I was looking for. They took the time to research and were able to find exactly what I wanted, and had the car shipped to San Antonio as quickly as possible. They kept us well informed through the process. I am enjoying the new car, and will recommend this dealership to friends. Thanks for the great job Josh and Victor!! More