Back

Principle BMW of San Antonio

San Antonio, TX

4.6
1,432 Reviews
Contact Dealership

15507 I-10 West

San Antonio, TX

78249

Directions

By Type

Showing 1,432 reviews

February 19, 2018

Perfect Buying Experience Shopped for two weeks online; the best deals hands down were BMW San Antonio! Blake called us up, gave us the specs so we had all the information we More

by lisa.marshall72
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Blake and Francis
Feb 20, 2018 -

Principle BMW of San Antonio responded

Lisa, we are thrilled that you had a wonderful experience! Thank you for sharing about your encounter with our team, we look forward to working together again in the future! Enjoy your new-to-you vehicle! :)

February 19, 2018

Great hospitality Had no issues what so ever when dealing with anyone there. Got the car I wanted for the price I wanted, and when I wanted it. Not a bad thing to say a More

by youchman2001
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven
Feb 20, 2018 -

Principle BMW of San Antonio responded

We are so happy to hear this! Thanks for providing your feedback!

February 19, 2018

Very good customer experience I had a short amount of time to buy a car and Jared and the group were all very helpful I getting me into a new (actually used) car. Thanks all for More

by david.syroney
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jared Coronado
Feb 20, 2018 -

Principle BMW of San Antonio responded

David, we are so happy that you found what you were looking for! We were happy to help! Thanks for your kind review and enjoy your vehicle!

February 19, 2018

Great price and quality quick service I had a great buying experience. My sales agent, Jenny was great. She answered all of my questions quickly and professionally and I never got a pushy More

by BRYANSCHERZINGER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jenny
Feb 20, 2018 -

Principle BMW of San Antonio responded

Bryan, we are so glad that Jenny took great care of you! Thanks for your feedback, we truly appreciate it!

February 19, 2018

Fair, focused, and professional Kudos to Josh Barraza, Elise Delage, and Francis Macias... Fair - provided an honest and transparent buying experience. Focused - centered o More

by jcmart783
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Barraza, Elise Delage
Feb 20, 2018 -

Principle BMW of San Antonio responded

We value your business and this thoughtful review of your experience! Thanks so much for trusting us to find the vehicle you were looking for! We look forward to your next visit!

February 19, 2018

It was an amazing experience The experience was great. The prices were reasonable and the customer service with Mr. John Rhine was amazing. He really listened to my wishes, dreams More

by RONALD7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Rhine
Feb 20, 2018 -

Principle BMW of San Antonio responded

Ronald, we're so glad your experience was top-notch! We value your business and your feedback and look forward to serving you again soon! Thanks so much!

February 19, 2018

Terrible experience with finance This was my first time buying a brand new car an my experience with finance when I chose NOT to buy all of the extra options the atmosphere changed. More

by LALAPOLJ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Finance
Feb 23, 2018 -

Principle BMW of San Antonio responded

We'd love to speak with you about your encounter so we can discuss what went wrong and how we can provide more positive experiences for future visits. Please give us a call at 210-732-7121 to speak with our General Sales Manager. Bryan Barton. Thanks!

February 19, 2018

“Ultra Mini” Mini Cooper took care of my family when other dealers wouldn’t take the time. They listened while others told us what we needed. Thanks. More

by FVGARCIA04
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shashwat Devu
Feb 20, 2018 -

Principle BMW of San Antonio responded

It is our pleasure to make sure our customers' needs are being met and they feel well taken care of! We hope to see you again soon! Thanks!

February 19, 2018

Great buying experience. All went very well. Very happy with the buying (Steven Page) and financing (Taylor Garrett) experience. Would be glad to re commend this dealership t More

by jecanseco
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Page + Taylor Garrett, Yvonne Garcia
Feb 20, 2018 -

Principle BMW of San Antonio responded

jecanseco, we truly appreciate your kind review and recommendation! We hope to work together again in the future!

February 19, 2018

BMW X-5 Purchase Purchased a 2017 BMW X-5 CPO but found out that unbeknown to the dealer the car had some significant body and paint work on the front. The Manager up More

by Pete.Morris
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason (forgot his last name) He sold me the 2017 BMW CPO but the dale was reversed, Yvonne Garcia
Feb 20, 2018 -

Principle BMW of San Antonio responded

Pete, we're glad everything was sorted out and you left with a beautiful new BMW! Thanks for your review, we hope you enjoy your vehicle and will let us know how else we can assist you!

...
126
...