Principle BMW of San Antonio

Amazing service & quick answers My experience with BMW of San Antonio has been so amazing. Honestly! I felt very taken care of all around. I highly recommend Vanessa Khan if you deci My experience with BMW of San Antonio has been so amazing. Honestly! I felt very taken care of all around. I highly recommend Vanessa Khan if you decide to go there. She really made me comfortable with the entire process since I'm very new to it. Throughout the buying process she was quick with responses to my questions & very proactive with any concerns I had. I felt like she was one of my girlfriends! As a result, I found the perfect fit for me & I'm so grateful. Also my service advisor Albert was such a huge help! Anytime my car needed to be looked at for general issues or just an oil change, he was fast & very efficient with getting me a rental so I was never left without a vehicle. I ask a TON of questions so just his patience & genuine kindness really impressed me. All around a great experience from my first purchase, and now that I'm looking into my next, this was a great reflection of why I'm so happy & going forward with another purchase with this dealership. More

very satisfied while looking around for a BMW, this dealership was the one who made me feel most comfortable. great selection, variety and customer service was ver while looking around for a BMW, this dealership was the one who made me feel most comfortable. great selection, variety and customer service was very good. I highly recommend this dealer when looking for a BMW. More

First time BMW buyer. What an experience. I was looking for a nice gift for my wives birthday. For the last few years every time we are in Orange County, CA she has seen people driving the 65 I was looking for a nice gift for my wives birthday. For the last few years every time we are in Orange County, CA she has seen people driving the 650 convertible and said she wanted one of those. So I took her to BMW of San Antonio to look at them. We were greeted 10 feet in the door my Michael King. He then turned us on to Jeff Cartwright who spent a lot of his time letting us drive the 640 then the 650 and the the M6. It was an incredible experience. We decided on the M6. She got the convertible she wanted and I got the performance I wanted out of a car. Then Michael, Jeff and I sat down and started the negotiation on the car. It was pain free. They were more than fair on my trade in and there price for there car. Had to search the country and find the exact car she wanted. They found it and had it delivered to them. The car showed up at 5 pm on a Friday. By the time it went through make ready it was close to 7pm when we picked up. They were closing but once again Jeff took the time to show my wife all the Bells and Whistles the car had and how to use them. Needless to say it was late when we left. The car has a lot of Bells and Whistles Lol........ I would strongly recommend buying a BMW in San Antonio. They know how to take care of business. I will do business with them for years to come. More

Choose BMW San Antonio over BMW Austin I live in Austin but I had driven all the way to San Antonio to get my BMW. First, I like doing business with Tim and Michael, who I think were more p I live in Austin but I had driven all the way to San Antonio to get my BMW. First, I like doing business with Tim and Michael, who I think were more professional and polite than the sales persons in BMW Austin who I had contacted, second, the price is much better. More

First fime bmw buyer, great experience Loved working with Kevin and his team at BMW San Antonio, he made everything quick and simple, fair numbers on both ends. I will be returning to buy m Loved working with Kevin and his team at BMW San Antonio, he made everything quick and simple, fair numbers on both ends. I will be returning to buy my next car from Kevin. More

A better new car buying experience I was looking at a BMW in Austin and wasn't thrilled with the attitude I was getting, On a lark I looked on line at what BMW of San Antonio had and th I was looking at a BMW in Austin and wasn't thrilled with the attitude I was getting, On a lark I looked on line at what BMW of San Antonio had and they had a couple of cars that were what I was looking for. I sent an email at 9:00 at night indicating a car of interest and by 10:00 Kevin Clarke sent me the info on the car and the "guaranteed price". The price was far better off the bat then what I was offered in Austin on a similar model. I was concerned this might be a used or demo car rather than new, and asked Kevin to call me in the morning. Right on time Kevin called and told me it was a new car and this was a "guaranteed" price. Not being familiar with the dealership I was still concerned about bait and switch - so I drove down there, Kevin showed me the car I wanted and said here is the price we promised you...we negotiated a bit on the trade as I expected we would, but they were reasonable and we made the deal - in out no hassles and they kept their word. Kevin was great to deal with, patient, thorough and when we were done spent a lot of time going over all the features etc. No hassles no problems, little pressure and a fair deal and great car buying experience. As I told them when leaving, will send my friends in Austin and Houston to San Antonio to see Kevin - well worth the drive and the experience. And ask for Kevin. More

Extremely satisfied! I have been dealing with this dealership for many years and I continue to be impressed. Everyone is fantastic! The individuals in sales, service, fi I have been dealing with this dealership for many years and I continue to be impressed. Everyone is fantastic! The individuals in sales, service, finance, the parts department, and even Lisa in the title department, went out of their way to ensure my satisfaction and happiness. I recommended BMW and this dealership to my mother and she bought a car, too! Kudos!! More

First BMW experience was Fantastic This was my first BMW, and first time looking at cars in 12 years. I had been dreading it, with the constant testing and looking for answers and num This was my first BMW, and first time looking at cars in 12 years. I had been dreading it, with the constant testing and looking for answers and number-haggling. But after research online, I found that the exact car I had built on the BMW website was right here on the lot of BMW of San Antonio. I filled out a form online, and was called back within the hour for a frank and open discussion of where I was financially and what I wanted to see. I made an appointment, drove to dealership, was met by Josh, and that same day I was driving home in my new car, with all my expectations exceeded. The dealership made this the easiest car-buying adventure I ever had (in 40 years). I am happy with the car, the salesman, and the dealership. No stress, no worries, and all questions happily answered. More

Incredible Experience at BMW San Antonio! 5 stars hands down This was an absolutely incredible experience from start to finish. I worked closely with Tim Navarrete , who treated me as if I were a friend of the f This was an absolutely incredible experience from start to finish. I worked closely with Tim Navarrete , who treated me as if I were a friend of the family. He listened to what I wanted, researched the best options and executed with a fantastic offer and BMW that well exceeded my expectations. Not to mention his customer service... impeccable! Michael King was amazing as well. They made an excellent team and really bent over backwards to take care of me! I would highly recommend BMW of San Antonio to anyone I know. They'll make it happen for you. Everyone there is super friendly. Great vibes all around, but if you can get Tim, icing on the cake. More

Not an ordinary car dealership. I purchased a Mini Cooper at this dealership in 2011 and it was recently time for a trade. I was interested in a BMW but a local dealership in Houston I purchased a Mini Cooper at this dealership in 2011 and it was recently time for a trade. I was interested in a BMW but a local dealership in Houston was not responding in a timely manner to my requests for information. I emailed BMW of SA and immediately got a call back from Michael King. He was very personable, helpful, and always called or emailed when he said he was going to. I not only find that amazing with a dealership, but amazing for anyone in general nowadays. I had everything worked out over the phone and email, and drove to San Antonio. They had my paperwork and deal done in under two hours. Kevin was my test drive salesman; he had a great sense of humor and was detailed in explaining the features of the vehicle. He even set up my Sirius service before I left. Everyone I met there is super nice, and I would highly recommend them. This is the kind of customer service other dealerships should aspire to provide. More