Principle BMW of San Antonio

Great driving cars, worst service ever BMW cars drive great. But heaven help you when you have a service light come on because BMW San Antonio won't. We had a warning light come on our 20 BMW cars drive great. But heaven help you when you have a service light come on because BMW San Antonio won't. We had a warning light come on our 2014 750Li that said our lighting system wasn't working properly. It indicated the car may not be safe to drive and to take it to the service center. When we called the service department they said they couldn't see the car for a month. You buy a new car and have a problem that is covered under warranty and you have to wait a month??? We asked to talk to a manager and they said we would get a call back. Guess what, no call! We tried to call back and the phone just went to voicemail. Finally my wife got angry, took the car there and waited until she could talk to the service manager. They finally agreed to look at the car and it was only a loose connection on the right headlight. Could have saved us a lot of aggravation by just looking at the car in the beginning. We like the way the BMW drives but will never buy another car from BMW San Antonio. More

First experience with BMW of San Antonio We worked with Taylor Garrett and he was wonderful! This was by far the easiest and fastest experience when purchasing our vehicle. Taylor gave us his We worked with Taylor Garrett and he was wonderful! This was by far the easiest and fastest experience when purchasing our vehicle. Taylor gave us his cell number which I though was great just in case we had any questions. We love our new vehicle and I will recommend BMW of San Antonio to everyone I know. More

Above and beyond! Josh was such an above and beyond saleman. He is very organized and completed everything in a timely manner. I've never met someone in sales who's ver Josh was such an above and beyond saleman. He is very organized and completed everything in a timely manner. I've never met someone in sales who's very dedicated to their job title and role. Even after the car purchase, he followed up to make sure my new vehicle was up to par. Also, the dealership was very welcoming and comfortable. More

Amazing low pressure experience Worked with Taylor Garrett who gave me his email and cell phone number for any questions. Very responsive, easy to work with, a pleasure to deal with! Worked with Taylor Garrett who gave me his email and cell phone number for any questions. Very responsive, easy to work with, a pleasure to deal with! Mike King manager extremely nice and also great to work with. Will definitely buy from again thanks to these two! More

Exceptional Experience My experience purchasing a new BMW was exceptional. Taylor Garret was wonderful. The sales process was easy and quick. Everyone was very friendly and My experience purchasing a new BMW was exceptional. Taylor Garret was wonderful. The sales process was easy and quick. Everyone was very friendly and knowledgeable. And the new car is amazing!!! Could not be happier with the experience! More

Amazing It was by far one of the best "shopping" experiences I have had. The salesman was knowledgeable and very genuine in assisting us with our purchase. It It was by far one of the best "shopping" experiences I have had. The salesman was knowledgeable and very genuine in assisting us with our purchase. It was a very stress free and simple process. More

Wonderful experience This by far was one of the easiest and best experiences purchasing a vehicle. Taylor worked to make it an easy and no stress experience! This by far was one of the easiest and best experiences purchasing a vehicle. Taylor worked to make it an easy and no stress experience! More

dream car Greatest surprise ever! My husband surprised me with an X4 for our anniversary with the help of the BMW team in san antonio, thanks guys! Loving ever Greatest surprise ever! My husband surprised me with an X4 for our anniversary with the help of the BMW team in san antonio, thanks guys! Loving every minute of driving it:) More

Sales Rep and manager Sales consultant "Coach" made our experience the best and his manager made it know he would take care of us no matter what he had to do. Best Sales r Sales consultant "Coach" made our experience the best and his manager made it know he would take care of us no matter what he had to do. Best Sales rep. especially us been from out of town. More

Amazing service This was the easiest and smoothest experience I've ever had purchasing a vehicle. Amazing service. Taylor and Mike (sales manager) were super friendly This was the easiest and smoothest experience I've ever had purchasing a vehicle. Amazing service. Taylor and Mike (sales manager) were super friendly and provided top notch vip service. Exceptional! I will def recommend them and use them again. More