Principle BMW of San Antonio

Very courteous and professional staff. Comfortable waiting area. Very streamline processing for appointments..minimal wait time Comfortable waiting area. Very streamline processing for appointments..minimal wait time More

Very professional and courteous. Long time BMW owner, and enjoyed working with the sales rep Coach Makovic. Long time BMW owner, and enjoyed working with the sales rep Coach Makovic. More

This is the first time in 2 yrs I was able to get a loaner. The car wash is usually broken or it's too busy to get washed. loaner. The car wash is usually broken or it's too busy to get washed. More

My sales associate was Gabriel. I have purchased a lot of vehicles in my life (20) this by far was the easiest. He helped narrow down my choices to just the final two. I had prin I have purchased a lot of vehicles in my life (20) this by far was the easiest. He helped narrow down my choices to just the final two. I had printouts of both vehicles provided to me to go line by line to see the differences between them. I will be sending my friends to Gabe to get their BMW’s. More

Easy and quick drop off. Service was quicker than anticipated with great communication. Ryan was incredibly helpful as always. Service was quicker than anticipated with great communication. Ryan was incredibly helpful as always. More

Excellent service every time I deal with this dealership. Second car I have gotten with Don Wilkinson & he is excellent. Second car I have gotten with Don Wilkinson & he is excellent. More

My experience with Principle BMW of San Antonio was exceptional to say the least. In addition to the awesome customer service my salesman David was excellent, knowledgeable and swift with any and all i exceptional to say the least. In addition to the awesome customer service my salesman David was excellent, knowledgeable and swift with any and all inquiries and of course the sale. Superb experience! More

I won’t be back. I have taken my 2013 BMW 128i to this dealership for 4 years for some maintenance. I always expect to somewhat more than I would at a non-BMW shop I have taken my 2013 BMW 128i to this dealership for 4 years for some maintenance. I always expect to somewhat more than I would at a non-BMW shop that works on foreign cars. But this was ridiculous. My wife spilled a cup of coffee on the passenger seat and apparently destroyed the air bag sensor that is located under the seat in a control box. I looked up on line what the average cost was to replace the sensor. I figured maybe $1,200. I received an estimate of $3,600! The service advisor said that because there are not many “1” series BMWs out there, it was a big deal to find a part. Needless to say, I declined to have the work done. I should add that although the service advisor was a very nice young woman, she did not seem to know beans about cars. More

excellent experience with salesperson. Treated with respect in very a friendly manner . Salesperson took the time necessary to explain different functions of the vehicle. Treated with respect in very a friendly manner . Salesperson took the time necessary to explain different functions of the vehicle. More

They are very polite and professional Richard Marrero should be proud of you for being honest about my car. I have brought two BMW from San Antonio and will share my thoughts with my friends and family should be proud of you for being honest about my car. I have brought two BMW from San Antonio and will share my thoughts with my friends and family Great Job!! More