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Principle BMW of San Antonio

San Antonio, TX

4.6
1,432 Reviews
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15507 I-10 West

San Antonio, TX

78249

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Showing 1,432 reviews

April 02, 2018

Good experience at BMW San Antonio and also with Blake BMW San Antonio does its business in a very practical way. The building is not fancy, but has efficient and energetic staffs. Blake is very helpful an More

by YUANZHAN2010
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Blake
Apr 07, 2018 -

Principle BMW of San Antonio responded

We are so glad you had a positive experience shopping with us! Thank you for your kind words, we look forward to working with you again!

April 01, 2018

Wonderful Expereince This was my first visit to BMW of San Antonio, and the first time in several years to shop for a new car. Nick Hallman is very knowledgeable and prof More

by hongruan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Hallman, Josh Barraza
Apr 02, 2018 -

Principle BMW of San Antonio responded

We are so glad that our team took great care of you on your recent visit to our dealership and were able to address all of your concerns! We hope you enjoy your new vehicle for many years and come back to see us when it's time to upgrade! We loved helping you find your vehicle and appreciate the kind feedback! Thanks so much!

March 31, 2018

Some Good and Some Bad The dealer has been a real mixed bag. I did receive a great price on my X5 35d but that is about where the good ends. They offered to deliver the More

by fleuger99
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jared Coronado
Apr 02, 2018 -

Principle BMW of San Antonio responded

fleuger, we are so sorry to hear about your negative experience with BMW of San Antonio. We'd like to speak to you about your concerns and the items that you didn't receive and see what we can do to make it right. Please reach out to our General Sales Manager, Bryan Barton, at your convenience: 210-732-7121. Thanks!

March 31, 2018

Knowledgeable, Sincere, Cutting Edge, Personable This was my first visit to a BMW dealership and thanks to Jared I'm the owner of my first BMW! Jared was very professional in person and during phone More

by Joyce
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jared Coronado
Apr 02, 2018 -

Principle BMW of San Antonio responded

Joyce, we're thrilled that Jared took great care of you while shopping for your dream car! We know you'll enjoy being a part of the BMW family and we will always be here for any concerns you may have. Thanks for trusting us to help you find what you were looking for and for leaving us this thoughtful review!

March 31, 2018

Great customer service!, Had no issues finding the car we wanted. This is the second Mini we bought here.. We called our sales rep from our first purchase on his cell phone on More

by KIPXAR01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Slash
Apr 02, 2018 -

Principle BMW of San Antonio responded

We're so excited that you found the MINI you were looking for and that Shash helped make everything happen! We know you're going to have lots of fun driving it. Please come back and see us soon, and let us know if there's anything else we can assist with! Thanks for your kind feedback!

March 30, 2018

Blake Hubbard Blake took care of my car purchase from the start to the end and even after.Blake is such a friendly and knowledgeable person and answered all questio More

by Krishna
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Blake Hubbard
Apr 02, 2018 -

Principle BMW of San Antonio responded

We're so glad all of your needs and concerns were met and that Blake took great care of you while you were searching for your dream car! Thanks for leaving us this kind feedback, we appreciate it! We hope you'll come back and work with us in the future!

March 30, 2018

Took way too long It took over 3 hrs to buy a car with cash. It just seems things were disorganized or there were miscommunications. I really don't know because nobod More

by MHIGH01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Victor Garcia
Apr 02, 2018 -

Principle BMW of San Antonio responded

We hate that you didn't have a positive experience while shopping with us. We'd like to speak with you to learn more about your visit and what we can do to improve so that it doesn't happen again. Please give our General Sales Manager, Bryan Barton, a call when it's convenient, at 210-732-7121! We hope to hear from you.

March 28, 2018

I loved my experience there at BMW... Jared’ Is the best Our experience there was amazing... y’all made me and my children feel very comfortable... Jared Coronado was my sales person and he was the sweetest More

by jennrod1807
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jared Coronado
Mar 28, 2018 -

Principle BMW of San Antonio responded

We appreciate your kind review and recommendation and are so glad you had a wonderful experience shopping for your new vehicle! We can't wait to help you find your next one sometime soon!

March 28, 2018

Jared Coronado is an excellent car sales man. He helped me find exactly what I needed and is straight to the point. Recommend 10/10. More

by saulg97
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jared Coronado
Mar 28, 2018 -

Principle BMW of San Antonio responded

We're thrilled that Jared helped you find just what you were looking for! Thank you for leaving us this feedback, we appreciate it!

March 28, 2018

Helpful, honest , professional, easy My sales person Lisa Robertson was referred to me by a co-worker of mine. She was knowledgeable, prompt in responding, listened to my needs and desir More

by brooksjd2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lisa Robinson
Mar 28, 2018 -

Principle BMW of San Antonio responded

We are so happy that you had a wonderful time shopping with Lisa! We know she took great care of you and are so thrilled that you found exactly what you were looking for. Thanks for your kind review and recommendation--we appreciate your thoughtful words!

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