Principle BMW of San Antonio
San Antonio, TX
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Excelente atención y rapidez en el trámite de mi vehículo aunque no quede muy satisfecho al escoger mal el vehículo ya que no cuenta con gps y alarma audible de atención y rapidez en el trámite de mi vehículo aunque no quede muy satisfecho al escoger mal el vehículo ya que no cuenta con gps y alarma audible de apertura y cierre gracias More
Very efficient professional experience Client Advisor and Finance Manager were very professional and customer oriented. We explained what we needed to make the deal work, both price and fi Client Advisor and Finance Manager were very professional and customer oriented. We explained what we needed to make the deal work, both price and financing, and in a timely manner, arrived at a beneficial deal to both parties. Also, had one followup with the Genius staff on syncing up Apple Play; took a minimum of time to accomplish that. Very pleased. More
Superb experience!! Customer service at it's best! Came in from out of town, spoke to Katherine over phone. I let her know what type of vehicle I was looking for and eve Customer service at it's best! Came in from out of town, spoke to Katherine over phone. I let her know what type of vehicle I was looking for and everything went smoothly as discussed. She had my car cleaned, washed, and ready to go as she knew my time in SA was limited. Overall great experience. Thank you so much to BMW team loving my new vehicle! More
Hybrid customer I was in the market for a hybrid, but not sure what model. Jerry took the time to go over my options and thoroughly explained the differences. I felt I was in the market for a hybrid, but not sure what model. Jerry took the time to go over my options and thoroughly explained the differences. I felt like he was looking to help me solve a problem rather than sell a car. He could easily have recommended more expensive options. He's not just a good salesman he's a good guy. Thanks Jerry! More
Fast and easy It was great experience George Aldana was knowledgeable and trustworthy we were in and out in a couple of hours we will definitely spread the word It was great experience George Aldana was knowledgeable and trustworthy we were in and out in a couple of hours we will definitely spread the word More
Great overall experience. It was so easy having Jenny DeHoyos as my sales advisor. She was extremely helpful, thorough and efficient throughout the buying process. From order It was so easy having Jenny DeHoyos as my sales advisor. She was extremely helpful, thorough and efficient throughout the buying process. From ordering to delivery, the experience of car buying was topnotch. More
Great No complaints good victor is good helpful Thanks I don’t have to say anything good service good dealer,I recommend my friend and family No complaints good victor is good helpful Thanks I don’t have to say anything good service good dealer,I recommend my friend and family More
Above and Beyond Went to look at the car on a Sunday while closed and emailed that afternoon. To my surprise I got a reply. Made arrangements to test drive it Monday l Went to look at the car on a Sunday while closed and emailed that afternoon. To my surprise I got a reply. Made arrangements to test drive it Monday late morning and the rest is history. It was quick and easy and they made sure the car was clean and fueled before driving off the lot. More
Great experience The vehicle price was great! Allie Cook the salesperson was excellent before and after the sale! she presented us with the best price and finance rate The vehicle price was great! Allie Cook the salesperson was excellent before and after the sale! she presented us with the best price and finance rate upfront without all the hassle! More
Very Pleasant Experience Jenny and her sales manager made the buying experience hassle free. The dealership honored the TrueCar price I was initially quoted, even though the m Jenny and her sales manager made the buying experience hassle free. The dealership honored the TrueCar price I was initially quoted, even though the market price had increased by over $500 a few days later. Would definitely recommend this dealership and team. Thank you. More