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Principle BMW of San Antonio

San Antonio, TX

4.7
1,294 Reviews

15507 I-10 West

San Antonio, TX

78249

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Showing 1,294 reviews

February 21, 2018

Excelente atención y rapidez en el trámite de mi vehículo aunque no quede muy satisfecho al escoger mal el vehículo ya que no cuenta con gps y alarma audible de More

by juanangar72
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Victor Garcia
Feb 23, 2018 -

Principle BMW of San Antonio responded

juanangar72, thank you for the kind words and for choosing BMW of San Antonio!

February 20, 2018

Very efficient professional experience Client Advisor and Finance Manager were very professional and customer oriented. We explained what we needed to make the deal work, both price and fi More

by heimberg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Stuckey, Antonio? with the Genius dept., Elise Delage
Feb 23, 2018 -

Principle BMW of San Antonio responded

heimberg, thank you so much for choosing BMW of San Antonio for your purchase! We are so glad you allowed us the opportunity to serve you. Let us know if we can do anything else to help you!

February 20, 2018

Superb experience!! Customer service at it's best! Came in from out of town, spoke to Katherine over phone. I let her know what type of vehicle I was looking for and eve More

by GMROD3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
T.B Garrett, Katherine Philp
Feb 23, 2018 -

Principle BMW of San Antonio responded

GMROD3, thank you so much for the kind words and for choosing BMW of San Antonio! We hope to see you again in the future!

February 20, 2018

Hybrid customer I was in the market for a hybrid, but not sure what model. Jerry took the time to go over my options and thoroughly explained the differences. I felt More

by scastillo1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerry Aguilera
Feb 23, 2018 -

Principle BMW of San Antonio responded

scastillo1, thank you so much for your kind words. We are glad that Jerry provided you with a great buying experience and we hope to have the opportunity to work with you again in the future.

February 20, 2018

Fast and easy It was great experience George Aldana was knowledgeable and trustworthy we were in and out in a couple of hours we will definitely spread the word More

by RICA.ADAME1012
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George Aldana and Albie Burch
Feb 23, 2018 -

Principle BMW of San Antonio responded

RICA.ADAME1012, thank you so much for the kind words and the great review! We are so thankful for the opportunity to serve you.

February 20, 2018

Great overall experience. It was so easy having Jenny DeHoyos as my sales advisor. She was extremely helpful, thorough and efficient throughout the buying process. From order More

by CGROWNEY99
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jenny DeHoyos
Feb 23, 2018 -

Principle BMW of San Antonio responded

CGROWNEY99, we are glad to hear that Jenny provided you a great buying experience and we hope that you will allow us the opportunity to serve you again soon!

February 19, 2018

Great No complaints good victor is good helpful Thanks I don’t have to say anything good service good dealer,I recommend my friend and family More

by DANNYAPATEL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Victor
Feb 19, 2018 -

Principle BMW of San Antonio responded

Thanks Danny, we appreciate it!

February 19, 2018

Above and Beyond Went to look at the car on a Sunday while closed and emailed that afternoon. To my surprise I got a reply. Made arrangements to test drive it Monday l More

by jerrydandeneau
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shash Devu
Feb 19, 2018 -

Principle BMW of San Antonio responded

Jerry, we are so glad that you had such a seamless and easy process! We hope you'll come back and see us for any maintenance needs. Thanks for your kind review!

February 19, 2018

Great experience The vehicle price was great! Allie Cook the salesperson was excellent before and after the sale! she presented us with the best price and finance rate More

by CHANELRICHARDS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Allie Cook
Feb 19, 2018 -

Principle BMW of San Antonio responded

Hi Chanel, thanks so much for your feedback! We are thrilled that Allie and our team was able to provide you with a positive experience! Please let us know how else we can assist you in the future!

February 19, 2018

Very Pleasant Experience Jenny and her sales manager made the buying experience hassle free. The dealership honored the TrueCar price I was initially quoted, even though the m More

by larry.mcdonald53
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jenny De Hoyos
Feb 20, 2018 -

Principle BMW of San Antonio responded

Larry, we are honored that you chose to come shop with us! Your review and recommendation mean a lot and we hope to work together again in the future! Thanks so much and enjoy your vehicle!

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