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Principle BMW of San Antonio

San Antonio, TX

4.7
1,294 Reviews

15507 I-10 West

San Antonio, TX

78249

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Showing 1,294 reviews

March 03, 2018

Extremely satisfied owners!!! BMW 330e My wife and I are proud owners of our BMW 330e fully loaded with bells and whistles!!! Our experience at SA BMW was absolutely flawless, our salesman More

by johncarballo.jc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Barry, Rob Stuckey, Josh Barraza, Steven Page
Mar 05, 2018 -

Principle BMW of San Antonio responded

Hey John, we are so happy that our team was able to work together to make your entire experience memorable and pleasant and we appreciate your kind feedback! We hope you'll continue to love your new BMW and that you'll let us know if there's anything else we can assist with. We look forward to you being part of the BMW of San Antonio family!

March 02, 2018

Great buying experience Jose was a pleasure to deal with and provided top notch customer service. Provided a great deal on a great car and made the transaction a breeze for a More

by brianramm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Reyna
Mar 02, 2018 -

Principle BMW of San Antonio responded

Brian, we're thrilled that Jose took good care of you and made your experience worthwhile! Thanks for your kind words, we look forward to your next visit!

March 01, 2018

Focused and organized. I thought that the back and forth dealings and negotiations were straightforward and the staff was forthcoming. I did not think that there were hidde More

by htaheri
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Biju, Josh Barraza
Mar 02, 2018 -

Principle BMW of San Antonio responded

Thanks for your feedback! We hope you'll come back and work with us again!

February 28, 2018

Very helpful I was very happy with the car that I purchased! Allie was very helpful and made sure to find me what I was lookin for! More

by caitlynfredieu
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Allie
Feb 28, 2018 -

Principle BMW of San Antonio responded

Caitlyn, we are so happy for you and your new vehicle! Please stop by if there's anything else we can take care of for you! Thanks so much for your kind review!

February 27, 2018

PERFECT Perfect customer service and Kat is cute 😍, she did everything for me to be satisfied with my new car. Thank you Kat, I recommend BMW San Antonio More

by danielpinheiro19
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Katherine Philp
Feb 28, 2018 -

Principle BMW of San Antonio responded

Daniel, thanks so much for your feedback! We appreciate your kind words and recommendation of our dealership. We hope we can continue to work together. Enjoy your new vehicle!

February 27, 2018

Professional, not pushy My first sales agent never returned my call, but the following staff I encountered were friendly and knowledgeable. I appreciate their efficiency an More

by WMORRISSEY22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charles
Feb 28, 2018 -

Principle BMW of San Antonio responded

We're so glad you had a positive experience with us and found what you were looking for! Thanks for your review, we appreciate it! Please let us know how else we can assist you in the future!

February 26, 2018

The Place to Buy a BMW in Texas . . . Period This is my third BMW since the dealership changed hands. Definitely under new management . . . from the Sales Staff to the Service department. The att More

by jmart005
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Castillo, Josh Barraza
Feb 26, 2018 -

Principle BMW of San Antonio responded

Thank you for your kind words! Our team definitely strives to make sure our customers are happy and that they continue to trust us with their buying/servicing experiences. We appreciate your feedback and are so happy that you had a positive experience! We look forward to working with you again!

February 25, 2018

Buying Moon roof broken, tire sensor alarm going off immediately after leaving dealer. Did not offer USAA member discount ev,en though the last BMW purchas More

by DOGUEDEBORDEAUX
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan Barton
Feb 26, 2018 -

Principle BMW of San Antonio responded

We'd love to speak with you about your recent encounter and address these issues. We value your business and always aim to provide our customers with the best products and offers. Please give us a call at your convenience and Bryan would be happy to speak with you! 210-732-7121

February 24, 2018

Amazing I finally got my dream car! Daniel was so helpfu! Manager in finance dept made the process so easy. I would recommend bmw forever! Can’t wait for new More

by carisagarza
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel
Feb 26, 2018 -

Principle BMW of San Antonio responded

Thank you so much for your thoughtful recommendation! We hope you continue to love your dream car! Please let us know how else we can assist with your vehicle needs!

February 24, 2018

Great Experience We worked with our client advisor, Biju. He went above and beyond to help us find a new car. He also never tried to steer us into something we did n More

by williamhart162
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Biju Pillai
Feb 26, 2018 -

Principle BMW of San Antonio responded

William, we are so happy that you had a great experience working with us to find what you were looking for! Thanks for the thoughtful review. We appreciate your kind words and your business and look forward to working with you again soon!

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