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Principle BMW of San Antonio

San Antonio, TX

4.7
1,296 Reviews

15507 I-10 West

San Antonio, TX

78249

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Showing 1,296 reviews

April 03, 2018

Great experience Everyone is very helpful and welcoming. My sales men and financial manager were great and couldn’t have asked for anything more! I’m very happy with t More

by keithrvasquez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick and Blake salesmen. Business management micheal whipple
Apr 07, 2018 -

Principle BMW of San Antonio responded

Keith, we're thrilled that you had a great experience and we value your thoughtful words about your purchasing process! We hope you'll come back and see us again soon!

April 03, 2018

San Antonio dealership is fantastic, both sales and service We recently purchased a second BMW from the San Antonio dealership. One reason was the quality experience with our first purchase, both the sales and More

by David Peoples
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerry and Mike Whipple
Apr 07, 2018 -

Principle BMW of San Antonio responded

Thanks for your thoughtful feedback, David! We are so happy that you had a positive car-shopping visit. Please let us know how else we can assist you in the future!

April 03, 2018

Very polite! They worked with me to reach the monthly payment I was looking for and made the process simple. Jared was very friendly and gave me several purchase w More

by ivandb5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jared Coronado
Apr 07, 2018 -

Principle BMW of San Antonio responded

We're so happy to hear your kind words about your experience! Thanks for trusting us to find you an offer you were comfortable with. We look forward to working with you again!

April 03, 2018

Excellent! Recently purchased my first BMW. Katherine went out of her way to help me get the best deal. Everything was quick and painless. I recommend reaching o More

by Rodrigo Solis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Katherine Philp
Apr 07, 2018 -

Principle BMW of San Antonio responded

Rodrigo, thanks for your kind recommendation! We are so glad that you had a good experience!

April 02, 2018

Good experience at BMW San Antonio and also with Blake BMW San Antonio does its business in a very practical way. The building is not fancy, but has efficient and energetic staffs. Blake is very helpful an More

by YUANZHAN2010
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Blake
Apr 07, 2018 -

Principle BMW of San Antonio responded

We are so glad you had a positive experience shopping with us! Thank you for your kind words, we look forward to working with you again!

April 01, 2018

Wonderful Expereince This was my first visit to BMW of San Antonio, and the first time in several years to shop for a new car. Nick Hallman is very knowledgeable and prof More

by hongruan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Hallman, Josh Barraza
Apr 02, 2018 -

Principle BMW of San Antonio responded

We are so glad that our team took great care of you on your recent visit to our dealership and were able to address all of your concerns! We hope you enjoy your new vehicle for many years and come back to see us when it's time to upgrade! We loved helping you find your vehicle and appreciate the kind feedback! Thanks so much!

March 31, 2018

Some Good and Some Bad The dealer has been a real mixed bag. I did receive a great price on my X5 35d but that is about where the good ends. They offered to deliver the More

by fleuger99
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jared Coronado
Apr 02, 2018 -

Principle BMW of San Antonio responded

fleuger, we are so sorry to hear about your negative experience with BMW of San Antonio. We'd like to speak to you about your concerns and the items that you didn't receive and see what we can do to make it right. Please reach out to our General Sales Manager, Bryan Barton, at your convenience: 210-732-7121. Thanks!

March 31, 2018

Knowledgeable, Sincere, Cutting Edge, Personable This was my first visit to a BMW dealership and thanks to Jared I'm the owner of my first BMW! Jared was very professional in person and during phone More

by Joyce
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jared Coronado
Apr 02, 2018 -

Principle BMW of San Antonio responded

Joyce, we're thrilled that Jared took great care of you while shopping for your dream car! We know you'll enjoy being a part of the BMW family and we will always be here for any concerns you may have. Thanks for trusting us to help you find what you were looking for and for leaving us this thoughtful review!

March 31, 2018

Great customer service!, Had no issues finding the car we wanted. This is the second Mini we bought here.. We called our sales rep from our first purchase on his cell phone on More

by KIPXAR01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Slash
Apr 02, 2018 -

Principle BMW of San Antonio responded

We're so excited that you found the MINI you were looking for and that Shash helped make everything happen! We know you're going to have lots of fun driving it. Please come back and see us soon, and let us know if there's anything else we can assist with! Thanks for your kind feedback!

March 30, 2018

Blake Hubbard Blake took care of my car purchase from the start to the end and even after.Blake is such a friendly and knowledgeable person and answered all questio More

by Krishna
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Blake Hubbard
Apr 02, 2018 -

Principle BMW of San Antonio responded

We're so glad all of your needs and concerns were met and that Blake took great care of you while you were searching for your dream car! Thanks for leaving us this kind feedback, we appreciate it! We hope you'll come back and work with us in the future!

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