Principle BMW of San Antonio
San Antonio, TX
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Great experience. The website allowed us to research ahead of time and matched the actual inventory on hand. The actual experience at the dealership was excellent an The website allowed us to research ahead of time and matched the actual inventory on hand. The actual experience at the dealership was excellent and reasonably quick. The dealership was modern, clean and very pleasant. Overall great experience. More
I like going go this dealership for service. They greet me promptly and my service manager knows me and my vehicle so I get the service I need without any pressure to add additional services. They greet me promptly and my service manager knows me and my vehicle so I get the service I need without any pressure to add additional services. More
terrible experience. it took them over 3 hours to bring our car to us all they had to do was put a tire on and a fender liner which should take a total of 10 min maximum. it took them over 3 hours to bring our car to us all they had to do was put a tire on and a fender liner which should take a total of 10 min maximum. they kept telling us only a few more minutes and wasting me and my wife’s time. More
Service was great! My service advisor Richard ensured my questions were answered and I was kept in the loop throughout the duration my car was being serviced at BMW. My service advisor Richard ensured my questions were answered and I was kept in the loop throughout the duration my car was being serviced at BMW. More