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Principle BMW of Corpus Christi

Corpus Christi, TX

4.5
345 Reviews

7601 S Padre Island Dr.

Corpus Christi, TX

78412

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Showing 345 reviews

April 30, 2018

Trying to sell services that were not asked for or needed! I went in with two things that I requested to be fixed. I received a call saying that it needed several more things. My car had just been serviced 6 m More

by JLOWRY22
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Esparanza Gomez
Jun 26, 2018 -

Principle BMW of Corpus Christi responded

I would like to get more information on this matter. It is merely our duty to notify you as to what is going on with your vehicle and at times we do not always have the answer as to how it got to that point. I understand that 6 months seams rather quick to have an issue come up on the vehicle however I have seen issues come up on brand new vehicles with 2 months of ownership on several different brands. It is the technicians obligation that they report anything that they see on the vehicle and leave it to the consumer to make the decision on whether or not they chose to address the concern. Please feel free to reach out to me via email and I can look into this matter further for you.

April 28, 2018

We're treated like VIPs. Efficiency and personable attention from all staff has been our experience on all visits. A special thank you to salesperson Daniel Baker for excellen More

by tyoung9
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniel Baker, Esparanza Gomez
April 28, 2018

Exceptional Customer Service I have had the pleasure of dealing with Jericho Murillo for the past year, when ever my BMW needs service or for repairs that need attention. Any tim More

by PSA0
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jericho Murrillo
April 27, 2018

SERVICE DEPARTMENT LEO RUIZ ALWAYS GREETS WITH A SMILE AND IS QUICK TO LISTEN TO ANY CAR PROBLEMS. THE SERVICE DEPARTMENT HAS RETURNED OUR CARS REPAIRED & SPARKLING CLE More

by PEG.FAIREY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Leo Ruiz
April 27, 2018

Recent service My service advisor was Esperanza Gomez. She was very professional and pleasant and my vehicle was ready when promised. The only negative thing I h More

by WPSERPA
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Esparanza Gomez
April 27, 2018

Great customer service Took my car in to get service and had a great experience with my service advisor. He kept me updated with out even having to call. I would ask for him More

by KMALDONADO0121
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jericho Murrillo
April 27, 2018

An ABOVE AND BEYOND Experience I can't say enough THANK YOU's to Jericho Murillo (Service Manager) for assisting my parents with their BMW repairs. I can tell that Jericho is pass More

by DANEG6236
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jericho Murrillo
April 26, 2018

Third car to buy here. Plan to buy a fourth. I have always had great service at this dealership. Decent folks. Always provide quality work and give honest answers. I highly recommend BMW OF CC. More

by Allen James
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniel Baker, Steve Barrera
April 25, 2018

Recall Leo was very informative and kept me updated on the progress of the vehicle. He was very friendly and prompt. Thank you very much Olivia jaimes More

by OLIVIAJAIMES
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Leo Ruiz
April 25, 2018

Expectations met! Everything was handled in a timely and professional manner, from check in, to loaner being available and picking up my vehicle. Jericho was on top of More

by RGW13
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jericho Murrillo
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