Principle BMW of Corpus Christi
Corpus Christi, TX
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I went there to get a brake (front/back) job. I was told that my brake pads were good and didn’t need to be replaced, just a brake sensor. Honesty goes a long way and I’m thankful for that and gr I was told that my brake pads were good and didn’t need to be replaced, just a brake sensor. Honesty goes a long way and I’m thankful for that and great customer service. Very happy feeling about the whole experience. More
I bought an 11 year old 328i xDrive lemon from another dealership in town. When things started to go wrong with it, I brought it to Principle BMW. I had this car for less than 2 months and it already left dealership in town. When things started to go wrong with it, I brought it to Principle BMW. I had this car for less than 2 months and it already left me stranded on the side of the road twice. So while I was waiting for my car to be diagnosed, I started talking to a salesman. Long story short, I wound up trading in the lemon for a nicer BMW with less miles with a reasonable monthly payment. Turns out, my old BMW needed over $15,000 in repairs (More than double the value of the car). So I was right to trade it in. 28 days later, I step on the gas in my new to me 535i and I get a code. The car goes into limp mode. I brought it in immediately. They did the repairs, and the sales department covered most of the repairs (minus $200 for my deductible on the service plan, which they said didn't cover the repairs). Additionally, while they were repairing my car (an 11 year old 535i), they loaned me a brand new X7 to drive around. When the repairs were done, everything was explained to me in a way that I could understand. And they worked with me to make it right. They could have stuck me with a bill that was easily over $1000, but instead, they took care of me and got my car working like it should. More
Absolutely the best people to deal with as they are understanding, friendly, and very accommodating. I highly recommend principal BMW of Corpus Christi. Dealing with Mike Terrazas, Lupe Chapa, and Josh understanding, friendly, and very accommodating. I highly recommend principal BMW of Corpus Christi. Dealing with Mike Terrazas, Lupe Chapa, and Joshua Ensinia made my experience amazing. Everyone at principal BMW of Corpus Christi, from George in the service department to the greeting staff, make it a wonderful experience. I highly recommend if you are going to buy a BMW go to principal BMW of Corpus Christi. More
Outstanding service from start to finish! The team was fast, professional, and provided top-tier customer care. A special thanks to Melisa, who went above and beyond to handle my vehicle's ma The team was fast, professional, and provided top-tier customer care. A special thanks to Melisa, who went above and beyond to handle my vehicle's maintenance and kept me updated every step of the way. More
