Principle BMW of Corpus Christi
Corpus Christi, TX
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My car repair was made easy by using the text messaging system to view when I was scheduled, what was recommended and the pricing given per each recommendation for repair. John Herrera, service technician system to view when I was scheduled, what was recommended and the pricing given per each recommendation for repair. John Herrera, service technician went above and beyond to accommodate and expedite my repair. On the day of pick up, John was off and Robert Trevino, service manager, handled my check out. Robert was truly a joy to speak and deal with. More
The salesman Matt and management went out of their way to make sure we were happy with our second purchase. We are very pleased and love going in there. make sure we were happy with our second purchase. We are very pleased and love going in there. More
Taken in for service for check engine light. Fairly minor fix , give curtesy ride to work. Rapid fox overnight (1 day). 2017 model with fewer than 50k miles. Great experience. Fairly minor fix , give curtesy ride to work. Rapid fox overnight (1 day). 2017 model with fewer than 50k miles. Great experience. More
The service advisors are on their game professional , knowledgeable , courteous , willing to go the extra mile to make you feel good about process. knowledgeable , courteous , willing to go the extra mile to make you feel good about process. More
My experience with the service department was not good for the money they charge. I got an oil change and they didn’t even include a courtesy next due oil change sticker. They “explained” that the vehicle for the money they charge. I got an oil change and they didn’t even include a courtesy next due oil change sticker. They “explained” that the vehicle has an internal timer that can be “setup” to include a reminder. However, that doesn’t appear to have been done. Additionally, they wanted to charge over $2800 for non essential repairs. It appears they are just wanting to make money, the proverbial quantity over quality. More
Customer service has made some improvements. There is better communication now. I like how they keep you posted on the stages of your car repair and when your car is ready. There is better communication now. I like how they keep you posted on the stages of your car repair and when your car is ready. More