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Pride Hyundai of Seekonk
Seekonk, MA
2,183 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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2,183 Reviews of Pride Hyundai of Seekonk
December 11, 2023
I was scheduled for my 16,000 check in on Tuesday 12/5, confirmed my appointment, and showed up to the dealership for my 4:30 appointment. The man at the desk told me he wouldn’t be able to get me in that confirmed my appointment, and showed up to the dealership for my 4:30 appointment. The man at the desk told me he wouldn’t be able to get me in that day and that they overbooked appointments. I said,”ok I’m worried about my oil change since I’m overdue for one so whenever the earliest you can get me in is fine” and the guy replied “the earliest I can get you in is December 20th. Im just trying to get you in on a less busy day.” He was sort of combative and I wasn’t sure what he was trying to communicate by arguing with me about the day- I just wanted the next available opening. Finally we somehow were able to get me in on Friday 12/8 at 4:00. I waited for 2 hours. I also didn’t get my next date of service sticker or a new inspection sticker, which would’ve been nice but I guess the best they could do was let me know they couldn’t see me once I got there for my appointment and then force me to wait 2 hours once they decided to finally see me 3 days later. The only reason I’m not rating 1 star is because I’ve been fairly impressed with the customer service until this point. More
by abby.buckborough
Verified CustomerEmployees Worked With
Chris Baty
December 10, 2023
On the phone they said my car was covered for service because of an extended warranty. When I got there they said the extended warranty was no longer valid. because of an extended warranty. When I got there they said the extended warranty was no longer valid. More
by AGORMAN210
Employees Worked With
Chris Baty
December 08, 2023
Thank you Chris! I appreciate you reaching out. All for nothing I must give this dealership a lot of credit. We had a rocky start at first but I will admit I'm not al I appreciate you reaching out. All for nothing I must give this dealership a lot of credit. We had a rocky start at first but I will admit I'm not always a pleasant person I'm human.. Even so they're not stopping until the job is done thank you pride Hyundai of seekonk More
by christophersimasx
Employees Worked With
Chris Baty
December 08, 2023
Friendly and knowledgeable from the manager to the service staff. Great service department and waiting area. Clean and comfortable. service staff. Great service department and waiting area. Clean and comfortable. More
by judyzabel
Employees Worked With
Maggi Cedano, Cameron Rahmani, Angel L Concepcion, Mike DoCouto, Ari Brooks, Joe Costa, Damon Dambrosio, Kyle Waterman, Tom Peasley, Scott Maurice
December 06, 2023
My windshield was damaged while my car was at the dealership for service! I notified Michael Costa the next morning got no satisfaction. I have just emailed the owner last nite! They also never ver dealership for service! I notified Michael Costa the next morning got no satisfaction. I have just emailed the owner last nite! They also never verified my mileage and the wrong mileage was recorded on the sticker and paperwork. Very unsatisfied! More
by ljswanson2
Employees Worked With
Michael Costa, Chris Baty, Ari Brooks
December 05, 2023
I'm starting to feel like dealing with this place is obstructing my mental health. I have concerns about possible damage to my axle rotors calipers drive shaft because I've been driving on bent rims for obstructing my mental health. I have concerns about possible damage to my axle rotors calipers drive shaft because I've been driving on bent rims for 4 months which were recently fixed I asked for All the above to be checked just in case. I was told that driving on bent rims will cause no damage to my vehicle they've been trying to fix this for 20,000 miles I just want my car back More
by christophersimasx
Employees Worked With
Chris Baty
November 30, 2023
Brought in my Santa Fe for two recalls @ 9:30. Told it would be ready in the afternoon. Got a call @ 11:30 saying both recalls were taken care of. Friendly service staff also. Told it would be ready in the afternoon. Got a call @ 11:30 saying both recalls were taken care of. Friendly service staff also. More
by Mlkmn526
Employees Worked With
Micheal Costa
November 24, 2023
Was told I wouldn't be charged to see what was wrong with my suspension. Then I was charged anyways. $50 was taken off, but when I'm told by an employee of the dealer I wouldn't be charged, then it should ha my suspension. Then I was charged anyways. $50 was taken off, but when I'm told by an employee of the dealer I wouldn't be charged, then it should have been $0.00 More
by kccaprice79
Employees Worked With
Mike, Chris Baty
