
Price Toyota
New Castle, DE
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277 Reviews of Price Toyota
Nick did an excellent job with helping get exactly what I was looking for in the model I wanted a hybrid highlander. I am very pleased with the vehicle and the service people are great too. was looking for in the model I wanted a hybrid highlander. I am very pleased with the vehicle and the service people are great too. More
I bought about 5 car from this dealership. Every time we go there they treat like they working in White House. So race people so many car we bought from here me and my family and friends. I always recommend go there they treat like they working in White House. So race people so many car we bought from here me and my family and friends. I always recommend only cause there’s couple of sale person they are very nice. The people behind desk so racist More
Exceptionally qualified mechanics. Diagnosed and repaired the source of a suspicious clunking sound. No charge! Professional in every aspect of the service experience. You won’t find better anywhere! the source of a suspicious clunking sound. No charge! Professional in every aspect of the service experience. You won’t find better anywhere! More
I went with my daughter Jen to buy a car and was lucky enough to meet Casper (Mike Casper) when I got to Price Toyota. Casper treated me and my daughter with the utmost respect when working with her and w enough to meet Casper (Mike Casper) when I got to Price Toyota. Casper treated me and my daughter with the utmost respect when working with her and was extremely professional. He explained everything about the car she was looking at and compared it to a couple others she was considering, which made it clear this was the car for her. I am an old timer and do not typically like car dealers, but I will never work with another salesperson besides Mike Casper. This was worth the trip from King of Prussia! More
Mike Casper is the best! Mike was extremely helpful, pleasant, attentive, fast, and knowledgeable, He’s a walking manual. World class customer service! Thank you! pleasant, attentive, fast, and knowledgeable, He’s a walking manual. World class customer service! Thank you! More
Drove all the way from Philadelphia for a price that was confirmed by the internet manager an hour before I arrived. When I got to the dealership, they could not honor the price and misrepresented that the confirmed by the internet manager an hour before I arrived. When I got to the dealership, they could not honor the price and misrepresented that the vehicle was sold, when it wasn’t. They tried to sell me another vehicle for more profit. If you want dishonest, “old school” sales tactics, go to this dealership. I’m glad I brought my business elsewhere. More
Wish I could give zero starsHad a deal to sell my car to Wish I could give zero stars Had a deal to sell my car to them. No paperwork ready even though I called multiple time to prepare, gave them all my pa Wish I could give zero stars Had a deal to sell my car to them. No paperwork ready even though I called multiple time to prepare, gave them all my paperwork prior to coming in. Asked wht the procedure was since I wasn't buying a car from them. Was told sign some papers give us the keys and walk out with a check Then they tried to reduce the price. Once we got all the numbers straightened out the expected me to sign power of attorneys, give permission for the title to be sent directly to them after the payoff, give them the vehicle, keys etc. they expected me to leave with out a check for my equity. When I questioned the manager he denied saying I would leave with a check and blamed another salesmen who I never spoke to and said that this is just the way that it goes at every dealer. Went to Chevy dealer straight from there, sold the car to them ($500 less) and walked away with a check. More
Did not honor a confirmed internet price I wanted to purchase a 2020 Toyota Corolla VIN# 5YFHPRAE8LP052984 from Price Toyota in New Castle Delaware, stock number K052984. The price advertise I wanted to purchase a 2020 Toyota Corolla VIN# 5YFHPRAE8LP052984 from Price Toyota in New Castle Delaware, stock number K052984. The price advertised on the internet was $14,530.00 On July 20, 2020 at 12:17 PM I called and spoke to Samantha who confirmed that the car was still available; that the price was correct at $14,530 (she confirmed it with Tom Bonner); and that I had an appointment for 12:45-1:00 the same day. I went to the dealership and asked to test drive the car and was given keys to do so after they made a copy of my drivers license. When I got back, I gave them a Mastercard to put $4,000 down and come back between 5:00 and 6:00 PM to pay the balance and take delivery. Trevour Shoun got involved and said they could not honor the price. Another gentleman got involved and he too said they would not honor the price of $14,530. They moved it up to over $18,000. I consider this to be false advertising and misrepresentation. More
I brought my brand new 6 month old car for a maintenance and when I got home right after it I found a HUGE scratch all over my car from the front headlight to the end of back door. I took a pictures, where and when I got home right after it I found a HUGE scratch all over my car from the front headlight to the end of back door. I took a pictures, where they can see date and time I took them, I came there the next day and they were going to “watch the cameras”. I had to come one more time so they could check it out again. Later they called me and said that it it not their fault. Do you have cameras on top of each tech????? I WOULDN’T DO IT TO MY OWN CAR!!!! THEY scratched it during the service, I’m so sure about it because as their advisor said, when he did a walk around video before the service the scratch wasn’t there! We’ve bought 4 NEW cars from this dealership for the last few years and that is their “high quality service”???? They don’t want to fix it and send me to my insurance company. TERRIBLE SERVICE, DO NOT GO THERE EVER! This dealership doesn’t worth even a 1 star review!!! More