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Price Toyota

New Castle, DE

4.5
273 Reviews

168 N Dupont Hwy

New Castle, DE

19720

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273 Reviews of Price Toyota

February 02, 2025

Stealership service department replaced Waterpump on 2015 Toyota Venza. While air was removed from cooling system, there is no heat. The heat only works if the Temperature is set to max. There is no heat, ju More

by Just_Dave
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
No Name
Feb 05, 2025 -

Price Toyota responded

Thank you for reaching out to us regarding your recent visit. Your concerns are of utmost importance to us. We apologize for any inconvenience your visit may have caused you and want you to know we have forwarded your review to the appropriate party to handle your concerns. You can expect to hear a response from our team shortly. In the meantime, we thank you for your patience and look forward to speaking to you soon.

January 24, 2025

Price Toyota is perhaps one of the best car dealerships I have been to in a long time. I want to mention Matt Gill, he has excellent customer service and keeps you in the loop while the car is being serviced More

by queenbest
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Gill
Jan 27, 2025 -

Price Toyota responded

Thank you for your kind words! We’re thrilled to hear that Matt Gill provided you with excellent service and kept you informed throughout your visit. We truly appreciate your trust in us and look forward to assisting you with all your car’s future service needs!

January 18, 2025

My service appointment on my Venza went well with professional and friendly staff. I was informed throughout the process More

by ladypap7@aol.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Courtney
Jan 19, 2025 -

Price Toyota responded

Hi, Thank you for your feedback! We're glad to hear your service appointment went smoothly and that our team kept you informed throughout the process. We appreciate your trust in us!

January 05, 2025

Price Toyota is my favorite and the ony place I will take my truck for service. Customer service is above and beyond! More

by freddiez76
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andy Zych, Newell Fields, Scott Gates, Matt June, Stan Kowalski, Larry Pike, David Swarthout, Brian Casper, Brett Messick, Billy Hemric Jr.
Jan 07, 2025 -

Price Toyota responded

Thank you, Freddie, for your kind words! We're so glad to be your go-to for service. We truly appreciate your trust in Price Toyota, and we're committed to continuing to provide exceptional customer service every time you visit!

April 23, 2024

Ed blanco was fantastic to work with when my wife’s car was vandalized. Definitely recommend price Toyota & Ed for all repairs . More

by wkubik72
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ed Blanco
Apr 24, 2024 -

Price Toyota responded

Hi, Thank you for sharing your experience! We're thrilled to hear that Ed Blanco provided fantastic service during a difficult situation. Your recommendation means a lot to us, and we look forward to assisting you again in the future!

March 15, 2024

A misunderstanding between me and service department but everything has been settled. Thanks Price Toyota! More

by giancarlobrilata1986
Recommend Dealer
Yes
Employees Worked With
marissa
Mar 18, 2024 -

Price Toyota responded

Thank you for reaching out! We're glad to hear that the misunderstanding with our service department has been resolved. If you have any further concerns or need assistance in the future, please don't hesitate to reach out. We appreciate your understanding and your business!

Mar 26, 2024 -

Price Toyota responded

We're glad to hear that the misunderstanding has been resolved, and we appreciate your feedback. If you have any further concerns or need assistance, please don't hesitate to reach out. Thank you for choosing Price Toyota!

February 18, 2024

When I learned I had a very expensive repair needed, which I had kind of expected prior to bringing my vehicle in for servicing, I much appreciated how Service Technician David Swarthout patiently & per More

by Jpaulbusch3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marissa last name?, David Swarthout
Feb 18, 2024 -

Price Toyota responded

Thank you for your feedback! We're delighted to hear that David Swarthout provided you with excellent service at Price Toyota. We strive to ensure that our customers are well-informed about their vehicle's repairs, and we're glad David could assist you in understanding the necessary repairs. If you have any further questions or need assistance in the future, please don't hesitate to reach out.

July 21, 2023

Raeshel is the greatest . .she always takes care of me and my car thanks for all your dealership does for me Christine More

by cdsleeper
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Raeshel Tropeano
Jul 24, 2023 -

Price Toyota responded

Hello, thanks for highlighting some of our staff who helped make this such a great experience! We sincerely value your business, and look forward to your next visit! Take care!

June 20, 2023

RAESHEL EGAN,MY SERVICE ADVISOR IS THE BEST THERE IS. .(⭐10stars⭐) VISITS TO TOYOTA ARE PAINLESS NOW THAT RAESHEL IS ON BOARD RAESHEL GOES "ABOVE AND BEYOND" TO THE MAX TO COMMUNICATE WITH CUSTOMERS MY E More

by parrotheaddeb1
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
RAESHEL🌟Robert Palmer🌟, Brian Casper🌟,Jason Ramos 🌟 , Raeshel Tropeano, Brian Casper
Jun 21, 2023 -

Price Toyota responded

Hello, thank you so much for your praise and kind comments about Rachel! Our team always strives to deliver a great experience, and we are glad to hear this was the case with your visit! We hope you have a great day!

March 24, 2023

Really great experience. Whole process is so simple, clear and fast. I would recommend doing business with them. More

by Rocky
Recommend Dealer
Yes
Employees Worked With
Jordan Cruz
Mar 27, 2023 -

Price Toyota responded

Rocky, We are happy to hear that you had such a positive experience with our team! Please don’t hesitate to reach out if there is anything else we can do for you!

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