172 Reviews of Preston Superstore - Service Center
Amber is always great to work with. We had a death in the family and needed to get our car in quickly for service. She made it happen and was extremely good to deal with at such a deli We had a death in the family and needed to get our car in quickly for service. She made it happen and was extremely good to deal with at such a delicate time. More
Will not get any more of my business. Charged me 1550 bucks and did not completely reassemble the car. I asked for estimates on replacing front bumper, don’t think I got it. I must b Charged me 1550 bucks and did not completely reassemble the car. I asked for estimates on replacing front bumper, don’t think I got it. I must buy a new car in 18 months. NOT GOING TO BUY from you! This is not the first time I have had less than satisfactory service from this dealership service department. More
Such great people work here. Great / efficient service highly recommend Preston superstore in Burton. The service department is wonderful makes sure my vehicle stays up to date ! Great / efficient service highly recommend Preston superstore in Burton. The service department is wonderful makes sure my vehicle stays up to date ! More
It was great the hole experience. all I know is amber did great.thank you all I know is amber did great.thank you More
We had some miscommunication at first but that was quickly resolved. Work was done well and in a timely manner. Service department was very pleasant and courteous. Thank you! quickly resolved. Work was done well and in a timely manner. Service department was very pleasant and courteous. Thank you! More
No resolution on how to fix the passenger airbag in my daughter's car. GM corporate was also no help, so now I have an unsafe 2012 vehicle that I'm not sure what to do with. Everyone was kind and explaine daughter's car. GM corporate was also no help, so now I have an unsafe 2012 vehicle that I'm not sure what to do with. Everyone was kind and explained things, but still no resolution. They're very happy to sell me new tires and other services including another one of their cars, but it's left me with a bad taste in my mouth. More
Very friendly staff, Customer service is excellent.Unfortunately my new vehicle when purchased was damaged on two different occasions when in for service. Although they made things right Le excellent.Unfortunately my new vehicle when purchased was damaged on two different occasions when in for service. Although they made things right Let me be the one to damage my new truck. It’s a shame one has to look at everything done otherwise once it left the lot it was my problem or I did it The final straw for me was when the dipstick was left 3/4 out of the tube and the hood closed on it during a basic 101 oil change. More
Another Great Service Experience Always trust the Service Department at Preston - Work is done quickly and exceeds my expectations, What really sets Preston apart is the care and serv Always trust the Service Department at Preston - Work is done quickly and exceeds my expectations, What really sets Preston apart is the care and service I receive from my Service Advisor Adam Brown. Adam always follows through with me and keeps me informed on my vehicles progress and of any problems/changes. He always has my loner vehicle ready and waiting if needed and my vehicle is cleaned and washed on completion. More
Your staff did an awesome job with my maintenance. All were friendly and courteous. Everything was on time. Cannot rhink if anything else they could have done to make my visit better. were friendly and courteous. Everything was on time. Cannot rhink if anything else they could have done to make my visit better. More