Preston Superstore

$2371.81 MATTERS MORE TO THEM THAN THEIR CUSTOMERS HORRIBLE Messed up my loan with Key Bank will not take responsibility on how it did happen just blaming Key Bank instead of how it really did happen. HORRIBLE Messed up my loan with Key Bank will not take responsibility on how it did happen just blaming Key Bank instead of how it really did happen. Didn’t offer me NOT ONE THING for all of my time and grief over the loan. NOW I GET A LETTER FROM THEIR ATTORNEY threatening leagal action if I do not turn over Title and GET MY OWN FINANCING IMMEDIATELY... And they tell their attorney they have made several appointments to work it out with me and I REFUSED TO COOPERATE..All that I asked for was a discount on the price for everything that had happened... so $ 2371.81 is that important to them that they are now having their attorney send me a letter about legal action. So I will have to voice HOW PRESTON FORD TREATED ME AS ONE OF THEIR CUSTOMERS WHO HAS DONE NOTHING WRONG. So the bottom line is $ 2371.81 is MORE IMPORTANT TO PRESTON FORD THAN I WAS OR MAKING THIS BAD SITUATION RIGHT. I do know one thing for sure .. myself or anyone in my family and friends are aware of how MONEY MATTERS more to them than their CUSTOMERS and WILL NEVER PURCHASE A VEHICLE FROM THEIR. Because this could happen again to anyone. They say they did nothing wrong it was Key Bank that INEXPLICABLY CANCELED THE LOAN WITHOUT THE KNOWLEDGE OF PRESTON FORD and that they only knew about this because I WAS APPROVED FOR A LOAN BY MY CREDIT UNION TO REFINANCE TO A LOWER INTREST RATE and they needed my payoff amount to process it. But Preston Ford states that I am refusing to cooperate.... How about all my grief and aggravation and time spent on emails, phone calls, writing letters to get no where but here holding Preston Fords Attorneys letter. Every story has two sides and this sad story is mine and I hope this never has to happen to someone else. More

low pressure not overbearing. They basically let me make my own call. they did not steer me to anything I wasn't interested in. not ill mannered and gave my wife and I plenty of sp They basically let me make my own call. they did not steer me to anything I wasn't interested in. not ill mannered and gave my wife and I plenty of space. More

Quick and Easy. As always, the service at Preston is prompt and done in the time estimated. The personnel are friendly and professional. The internet access, coffee As always, the service at Preston is prompt and done in the time estimated. The personnel are friendly and professional. The internet access, coffee and donuts, makes waiting a for the work to be done productive and enjoyable. More

Hassle free No issues - always a pleasure - Bill was unavailable and Tony stepped right up to help us. This is our 4th purchase/lease from Preston and we will be No issues - always a pleasure - Bill was unavailable and Tony stepped right up to help us. This is our 4th purchase/lease from Preston and we will be back More

Perfect Excellent service and very knowledgeable about the vehicle they sell. Mr Kevin McClure helped me a lot and was very patient with me. I am not very goo Excellent service and very knowledgeable about the vehicle they sell. Mr Kevin McClure helped me a lot and was very patient with me. I am not very good with the new computerized cars. I don't even have a smart phone but now I can call people through my car,change the color of the lights inside,preset seats,radio stations,air conditioning,heaters and more. Instead of being intimated by all the features this car has Mr Mclure made it easy to understand. I am very happy we choose to shop for a car at Preston Ford. The financial side was also great.We got a wonderful deal on our 2017 Ford Escape Titanium. The paperwork was done in one day and we drove our new SUV home. Thank you again for your excellent service. More

Great Dealership My family has now purchased 7 cars from Preston. I feel they go out of their way to accommodate the customer. Never a bad experience. Courteous and al My family has now purchased 7 cars from Preston. I feel they go out of their way to accommodate the customer. Never a bad experience. Courteous and always willing to go above and beyond what is expected. More