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Preston Superstore
Burton, OH
5,547 Reviews
"The Nicest People Serving the Nicest Guests". Pat Preston and the Preston Team never want to forget our goal of delivering an unparalleled guest experience. From the moment you find us online to the moment you walk through the door --whether shopping for your next vehicle or tuning up your current one -- we want to help! Preston Superstore features new Chevrolet, Ford and Kia models, Certified Pre-Owned vehicles, and a large quantity of quality used cars, trucks, SUV's, crossovers, and commercial vehicles. Your first two years of maintenance is on us with every vehicle purchase! Service Team offers shuttle service, pick up and delivery, loaner vehicles for extended service visits and a complimentary alignment check and car wash with every service visit. Our waiting areas are spacious and provide cable tv, free wifi, guest computers, coffee and hot beverage stations, donuts and vending machines. Check out our reviews and visit Preston Superstore in Beautiful Burton, Ohio!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
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Showing 5,547 reviews
March 09, 2017
Excellent customer service! We had a wonderful experience working with Pat Griffith. We spoke with him on the phone prior to entering the showroom and once we came in, he had a s We had a wonderful experience working with Pat Griffith. We spoke with him on the phone prior to entering the showroom and once we came in, he had a selection of used cars for us to consider. Pat worked within our budget and specifications to find us the perfect car. While at Preston we found all the staff members to be incredibly courteous and the owner, Pat Preston, even introduced himself to us while we were there. Due to Pat Griffith's execellent customer service and his willingness to listen to our car buying needs, he will be the salesman we work with when we buy our next vehicle. More
by Stacy K.
Employees Worked With
Pat Griffith
March 07, 2017
bed liner and truxedo cover for pick-up I went to Preston to purchase a bed liner and truxedo cover for my 2016 F-150 that I purchased at Preston,(my 4th F-150). Mike Cryst, the part manage I went to Preston to purchase a bed liner and truxedo cover for my 2016 F-150 that I purchased at Preston,(my 4th F-150). Mike Cryst, the part manager looked up the parts, they were in stock and they took my truck right away to install, awesome, I was not expecting that to be installed that quick and would not expect that either. Its always a great experience at Preston Ford. I highly recommend the sales and service department of Preston Ford. More
by chefchris
Employees Worked With
Matt Douglass, Mike Cryst
March 03, 2017
Effortless Tom Z was most helpful he really was the best I've come across in my lifetime of purchasing vehicle s. Tony Perry helped in finding the SUV I was look Tom Z was most helpful he really was the best I've come across in my lifetime of purchasing vehicle s. Tony Perry helped in finding the SUV I was looking for. & got it delivered that day, than got it detailed for me. I was greatly impressed & will now only buy from this dealership... I'm also recommending this to everyone I know... More
by Bobby86
Employees Worked With
Tom Z, Tony Perry, Ed
March 01, 2017
great service I stayed and waited while my car was being serviced. Everyone was very helpful. They offered me fine coffee and Maggie's donuts. I was more than satis I stayed and waited while my car was being serviced. Everyone was very helpful. They offered me fine coffee and Maggie's donuts. I was more than satisfied after that. They have plenty of room in the waiting room and it is very clean. The service manager was very nice, too. When another customer came in as he was checking me out, he quickly made sure I was completed with my service first. A hostess brought my car to me fixed and clean. More
by Linda44021
Employees Worked With
Michael Wardlow
February 24, 2017
Excellent Very personal and professional service and Preston is our largest & greatest customer This is our 5th vehicle purchased from Preston Ford and the Sal Very personal and professional service and Preston is our largest & greatest customer This is our 5th vehicle purchased from Preston Ford and the Sales Department and the Service Department have always been excellent. More
by Marilyn Nicholas Newbury Printing
Employees Worked With
Jim Borsi
February 23, 2017
Best Kia Dealer in Ohio Everyone that works at this dealership is friendly and nice they make you feel special. It doesn't matter who you speak with. You are treated the same Everyone that works at this dealership is friendly and nice they make you feel special. It doesn't matter who you speak with. You are treated the same. You could be there one day and see Michael in service to get a car service or you may be there to see Karen in sales to replace a car you won't be treated any different. More
by Pugcop
Employees Worked With
Michael
February 15, 2017
GREAT PEOPLE !!!!!!!!! I had the best time dealing with all the folks at PRESTON KIA. I was so satisfied that they treat you like family. They give me the best deal on my wi I had the best time dealing with all the folks at PRESTON KIA. I was so satisfied that they treat you like family. They give me the best deal on my wife's 2017 KIA SORRENTO and she really was pleased with the way everyone treated us. I highly recommend all the folks at PRESTON SUPERSTORE in Burton, Ohio. Thanks to everyone who made this experience truly wonderful. More
by DEX FROM BAMA
Employees Worked With
Bill Preston, David Juker, Tom Z., James Preston and Tim T.
February 07, 2017
Always helpful Preston KIA service is always prompt and helpful. They ask before they do, and they respect my budget. I love the reminders that it is time for serv Preston KIA service is always prompt and helpful. They ask before they do, and they respect my budget. I love the reminders that it is time for service and never have a problem scheduling. Preston is my choice for best car dealership! More
by DeniseM
Employees Worked With
Can't remember
February 05, 2017
Service was done ontime. I was able to drop off my car go out and then they called let me know it was done. Very nice department. everybody is here to help me get my car servi I was able to drop off my car go out and then they called let me know it was done. Very nice department. everybody is here to help me get my car serviced. I like that they check the wheel alignment every visit. Tires are a big investment and they are trying to make my tires last as long as possible. The safety check is very nice also. I was going to drive 300+ miles the next day and I know the car is in good shape. The Remote start App for the car needs updated. My Android version not supported and cashes all the time. I have the Samsung S7. I like the app but 50 /50 shot it will work. The cost is minimal but it should work. More
by JoeE
Employees Worked With
Matt Sims
January 23, 2017
Very satisfied! I was totally satisfied with the service I received at Preston. Karen Grcar took very good care of me and made my new car experience very simple and s I was totally satisfied with the service I received at Preston. Karen Grcar took very good care of me and made my new car experience very simple and satisfying. I will definitely recommend Karen to all my friends! Thank you Karen:) More
by Laura Radebaugh
Employees Worked With
Karen Grcar
