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Preston Superstore
Burton, OH
5,685 Reviews
"The Nicest People Serving the Nicest Guests". Pat Preston and the Preston Team never want to forget our goal of delivering an unparalleled guest experience. From the moment you find us online to the moment you walk through the door --whether shopping for your next vehicle or tuning up your current one -- we want to help! Preston Superstore features new Chevrolet, Ford and Kia models, Certified Pre-Owned vehicles, and a large quantity of quality used cars, trucks, SUV's, crossovers, and commercial vehicles. Your first two years of maintenance is on us with every vehicle purchase! Service Team offers shuttle service, pick up and delivery, loaner vehicles for extended service visits and a complimentary alignment check and car wash with every service visit. Our waiting areas are spacious and provide cable tv, free wifi, guest computers, coffee and hot beverage stations, donuts and vending machines. Check out our reviews and visit Preston Superstore in Beautiful Burton, Ohio!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
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Showing 5,685 reviews
March 07, 2020
We’ve leased 2 cars through Mike and the experience has been great each time! Great customer service and overall experience. Would highly recommend for anyone leasing or buying. been great each time! Great customer service and overall experience. Would highly recommend for anyone leasing or buying. More
by ellenplesotis2014
Employees Worked With
March 07, 2020
My family and I have been coming to Preston Super store and Tom Z for 10 years now for all our vehicles and will continue to. They go above and beyond for their customers and treat everyone like family. and Tom Z for 10 years now for all our vehicles and will continue to. They go above and beyond for their customers and treat everyone like family. We are always referring friends and other family members to this dealership and Tom Z and everyone walks away happy and pleasantly surprised that they were treated so wonderfully. More
by Lshaw729
March 07, 2020
Tom Z and the rest of the staff was professional, friendly and knowledgable. I will definitely be working with Preston Supertore again in the future for my next vehicle. friendly and knowledgable. I will definitely be working with Preston Supertore again in the future for my next vehicle. More
by ChrisV
Employees Worked With
March 07, 2020
Tom Z. is great, he explains everything clearly and is always friendly and helpful. He makes me feel comfortable instead of like he is trying to pressure me into a sale. Everyone at Preston is very nice & always friendly and helpful. He makes me feel comfortable instead of like he is trying to pressure me into a sale. Everyone at Preston is very nice & helpful. More
by aslayba1
March 07, 2020
I’ve been with them for a long time, and much like a fine wine, they get better with age. Have literally never had a single problem with Preston or Tom Z. 5 stars all the time across the board, always. wine, they get better with age. Have literally never had a single problem with Preston or Tom Z. 5 stars all the time across the board, always. More
by jrm55145
March 07, 2020
Best dealer in Northeast Ohio. Very friendly staff who want to keep you as a valued customer for life. Worth the drive into Burton to get the kind of service Preston offers. want to keep you as a valued customer for life. Worth the drive into Burton to get the kind of service Preston offers. More
by Bob H
Employees Worked With
Other Employees :
Bob Chatlos, Tony Dardis, Brian Tallerico
March 07, 2020
Tom was a great person to work with super personable always out to make the customer happy whatever it takes only place and salesman I work with highly recommended and bill preston made my buying experi always out to make the customer happy whatever it takes only place and salesman I work with highly recommended and bill preston made my buying experience enjoyable and comfortable More
by Mattberlin08
March 07, 2020
purchase of 2020 Telluride Preston is our nearest car dealer BUT is an exceptional dealer in warm, friendly but professional car buying experience. ALL folks we encountered wer Preston is our nearest car dealer BUT is an exceptional dealer in warm, friendly but professional car buying experience. ALL folks we encountered were knowledgeable, informative and thorough. This includes the internet staff, Jess, our sales associate Karen and the finance person James. We researched the vehicle before visiting the dealership and were right on with price and product. We would absolutely recommend this dealer to any of our friends and neighbors. This dealer offers many helpful services including loaner cars, vehicle pick up service and oil/service visits for the first four visits complimentary. So glad we found this dealer. More
by Sue and David E
March 07, 2020
Great place. Everybody is proffesional and friendly. Ryan was great to work with and so was Bill. Preston sets itself apart I feel with their friendly demeanor and also theexcellent service they provide. I w was great to work with and so was Bill. Preston sets itself apart I feel with their friendly demeanor and also theexcellent service they provide. I will be coming back. More
by R. Pappal
March 07, 2020
Dealers advertisement as family, in this case it's close when Greg Chismar has known me since day I was born. Good relationship are hard to find and worth keeping up. I am my father's son in more respects t when Greg Chismar has known me since day I was born. Good relationship are hard to find and worth keeping up. I am my father's son in more respects than i care to admit to some days and appreciate the amount of time spent finding the right option. Took some doing but excellent service is worth the time and patience. Really appreciate management understanding what I wanted out a vehicle and searching to find the right unit. FnI for really taking time to explain paperwork bit by bit and finding the mix and match to get the value that I wanted and I appreciate the clarity of what was what and going where. Tony despite being busy really went line by line with and had no problem giving me options explaining pros and cons once he understood my values (warranty and price) above all. Good example of cooperation where the best answer isn't always the obvious and finding the customer's needs supersedes brand loyalty. Tom Barrett and others made it very welcoming and answered specific product questions as needed. Came in today for a followup and glad to know i have resources available to me. Especially with all the electronic gizmos in the cube. More
by mhumpolick
Employees Worked With
Other Employees :
Walter Brown, Bob Chatlos, Tony Dardis, Tom Topor
