Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Preston Superstore
Burton, OH
5,535 Reviews
"The Nicest People Serving the Nicest Guests". Pat Preston and the Preston Team never want to forget our goal of delivering an unparalleled guest experience. From the moment you find us online to the moment you walk through the door --whether shopping for your next vehicle or tuning up your current one -- we want to help! Preston Superstore features new Chevrolet, Ford and Kia models, Certified Pre-Owned vehicles, and a large quantity of quality used cars, trucks, SUV's, crossovers, and commercial vehicles. Your first two years of maintenance is on us with every vehicle purchase! Service Team offers shuttle service, pick up and delivery, loaner vehicles for extended service visits and a complimentary alignment check and car wash with every service visit. Our waiting areas are spacious and provide cable tv, free wifi, guest computers, coffee and hot beverage stations, donuts and vending machines. Check out our reviews and visit Preston Superstore in Beautiful Burton, Ohio!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Filter Reviews By Type
Showing 5,535 reviews
April 06, 2024
Excellent from start to finish! ! Brian is a super guy!! Highly recommend him and this dealership ! Brian is a super guy!! Highly recommend him and this dealership More
by Tom
April 06, 2024
They are very nice and caring people, always concentrate and always down to help out. and always down to help out. More
by joleneguenther76
Employees Worked With
April 06, 2024
We had some miscommunication at first but that was quickly resolved. Work was done well and in a timely manner. Service department was very pleasant and courteous. Thank you! quickly resolved. Work was done well and in a timely manner. Service department was very pleasant and courteous. Thank you! More
by msmso4
April 06, 2024
Tom was very knowledgeable and explained everything about the process very well. He was very kind and friendly. the process very well. He was very kind and friendly. More
by lori2008
Employees Worked With
April 04, 2024
No resolution on how to fix the passenger airbag in my daughter's car. GM corporate was also no help, so now I have an unsafe 2012 vehicle that I'm not sure what to do with. Everyone was kind and explaine daughter's car. GM corporate was also no help, so now I have an unsafe 2012 vehicle that I'm not sure what to do with. Everyone was kind and explained things, but still no resolution. They're very happy to sell me new tires and other services including another one of their cars, but it's left me with a bad taste in my mouth. More
by Preston Chevy Review
April 04, 2024
Easy to work with. Family friendly dealership, everyone involved was kind and helpful. Thank you Family friendly dealership, everyone involved was kind and helpful. Thank you More
by annieemery
Employees Worked With
April 04, 2024
We enjoyed great service and engaging with knowledgable staff at the dealership. They had a large selection of vehicles & were able to provide us with a car exactly meeting our needs. staff at the dealership. They had a large selection of vehicles & were able to provide us with a car exactly meeting our needs. More
by Staying warm in Cleveland
April 03, 2024
I have leased three new cars from Preston Bill Hail is is my sails man he has helped me a lot my sails man he has helped me a lot More
by ktkt33338
April 03, 2024
Had a great experience buying my truck . Brian was awesome and made sure I got the right vehicle in my price range. Also Shannon and Tom Z were very helpful when Brian was unable to be there Brian was awesome and made sure I got the right vehicle in my price range. Also Shannon and Tom Z were very helpful when Brian was unable to be there. I love the truck and really enjoyed working with all of these guys. Super helpful and friendly . They really treat you like part of the Preston family More
by scaliss
April 02, 2024
Preston Chevrolet is definitely my preferred dealership for vehicles, service, and customer service! What I am truly impressed with is how Brian Lightner remains in constant contact with my purchase throug for vehicles, service, and customer service! What I am truly impressed with is how Brian Lightner remains in constant contact with my purchase throughout the life of my vehicle. His attention to detail on providing customer service is flawless. I recently had my truck serviced which included a car wash. The car wash inadvertently loosened my truck’s bed cover and eventually flew off while driving. Brian Lightner immediately sprung into action along with Adam and Marc, and replaced my truck cover. This is the type of exceptional customer service that keeps me coming back to Preston Chevrolet. If you are looking for a vehicle at a fair price with outstanding customer service during and after the purchase, go to Preston Chevrolet and ask for Brian Lightner! More
by edevans
