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Preston Superstore

Burton, OH

5.0
5,688 Reviews
"The Nicest People Serving the Nicest Guests". Pat Preston and the Preston Team never want to forget our goal of delivering an unparalleled guest experience. From the moment you find us online to the moment you walk through the door --whether shopping for your next vehicle or tuning up your current one -- we want to help! Preston Superstore features new Chevrolet, Ford and Kia models, Certified Pre-Owned vehicles, and a large quantity of quality used cars, trucks, SUV's, crossovers, and commercial vehicles. Your first two years of maintenance is on us with every vehicle purchase! Service Team offers shuttle service, pick up and delivery, loaner vehicles for extended service visits and a complimentary alignment check and car wash with every service visit. Our waiting areas are spacious and provide cable tv, free wifi, guest computers, coffee and hot beverage stations, donuts and vending machines. Check out our reviews and visit Preston Superstore in Beautiful Burton, Ohio!
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14638 Rapids Rd

Burton, OH

44021

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Showing 5,688 reviews

March 19, 2021

My salesman was able to find me the exact vehicle I was looking for. I appreciate the attention to detail. Much thanks to JJ Moore (sales) and Dylan (finance). More

by Heidi P.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JJ Moore
March 19, 2021

Tom made the entire buying experience a pleasure; very knowledgeable and personable to work with. I will be back for any future car buying needs. More

by JR.LEEDS.JOHN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom "Z" Zauszniewski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 24, 2021 -

Preston Superstore responded

Thank you for your feedback and business! -Jackie Preston Franck

March 19, 2021

I purchased a 2011 GMC Sierra back in 2017. Recently, just had a major repair completed. Preston far exceeded my expectations, delivering unmatched customer service. They treated me like family, which is More

by Jlamtman
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
David Juker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marv Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Neal from service
Mar 31, 2021 -

Preston Superstore responded

Thank you for your feedback Jason. You purchased that vehicle from us 3 1/2 years ago. When guests purchase a used vehicle we always recommend buying an extended warranty . You declined that warranty. If something happens to a vehicle we sell soon after a sale we are always willing to chip in and help. After 3 and a half years and not purchasing a warranty we do not feel that is our responsibility to buy you a new engine. -Jackie Preston Franck

March 19, 2021

I found the exact car I was looking for on Autotrader, but it was 1,100 miles away. I had to have the car. These guys gave me a no fuss deal, in fact, honored their online price and then some. I flew acro More

by SuddenlyNathan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Karen Grcar
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Preston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dan Worley, , Bob Chatlos, Matt Sims
Mar 24, 2021 -

Preston Superstore responded

Thank you for your feedback and business! -Jackie Preston Franck

March 18, 2021

Everything about my experience at Preston was phenomenal. I thought it would be stressful, but JJ and all the other employees made it a seamless process. They made sure I knew all my options and was comforta More

by Mallorye211
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JJ Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Schmida
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 24, 2021 -

Preston Superstore responded

Thank you for your feedback and business! -Jackie Preston Franck

March 18, 2021

I bought a 2020 Kia Soul from Tony and he is a really nice guy he get's the job done and get's you on your way. And when he shows the car to you he makes sure you understand everything before he lets you More

by brandonmarshall61
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Perry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 24, 2021 -

Preston Superstore responded

Thank you for your feedback Brandon! We appreciate your business and recommendation! Thanks again, Jackie Preston Franck

March 18, 2021

Always so helpful and good to myself and my family! Just a great guy! Always willing to negotiate and look for the best car for you More

by amandakleve
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Clark
Mar 24, 2021 -

Preston Superstore responded

Thank you for your feedback and business Amanda! -Jackie Preston Franck

March 18, 2021

Every vehicle purchase has been a pleasure. Tom Barrett was great to work with in helping my daughter find just the right car that fit her budget and requirements! Tony Dardis in financing was also a plea More

by Angela Rivera
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Barrett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tony Dardis
Mar 24, 2021 -

Preston Superstore responded

Thank you for your feedback and business Angela! -Jackie Preston Franck

March 18, 2021

Paul ,A great salesman . Shows a car that meetsYour Paul , A great salesman . Shows a car that meets Your needs. I have lease five different cars. Very Happy with Paul’s service to us. Thanks again! More

by Knopmarty
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darrell Domanovics
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Domanovics
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Paul Domanovics
Mar 24, 2021 -

Preston Superstore responded

Thank you for your feedback and business! -Jackie Preston Franck

March 18, 2021

When I entered the store, Mr.Lindsey greeted me very politely. He was knowledgeable, friendly, and sincere. I warmed to both he and Mr. Bill Preston quickly as they are both very warm and personable. My More

by tomh1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Preston , Devin Lindsey
Mar 24, 2021 -

Preston Superstore responded

Thank you for your feedback! We appreciate your business and recommendation! Thanks again, Jackie Preston Franck

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