Preston Superstore

Very good experience. I highly recommend shopping here. Tom is great - knowledgeable and helpful without being pushy. We drove an hour to get here and will definitely b I highly recommend shopping here. Tom is great - knowledgeable and helpful without being pushy. We drove an hour to get here and will definitely be back for our next car. More

Tom’s is a great salesman Preston should be proud to have him on their staff went above and beyond to help me him on their staff went above and beyond to help me More

It's a wonderful experience from walking into the door, to the wonderful people that stand behind they're product. They all work in sync and perfect harmony to offer the very best. to the wonderful people that stand behind they're product. They all work in sync and perfect harmony to offer the very best. More

Tested the customer very good during the new car purchase. Will be back for the car in a few years……. purchase. Will be back for the car in a few years……. More

Very pleasant buying experience. Salesman and staff was very friendly, knowledgeable, and easy to deal with. Will definitely be returning for future purchases Salesman and staff was very friendly, knowledgeable, and easy to deal with. Will definitely be returning for future purchases More

My salesman was very pleasant to work with throughout the buying process, I would recommend the dealer and salesman to anyone looking for a GM vehicle ……… buying process, I would recommend the dealer and salesman to anyone looking for a GM vehicle ……… More

They've got a customer for life. My husband and I initially purchased a Sorento a year and a half ago (also a pleasant experience) but our family's needs have changed. Karen Grcar My husband and I initially purchased a Sorento a year and a half ago (also a pleasant experience) but our family's needs have changed. Karen Grcar struck up a conversation with my husband the last time we took the Sorento in, and since then she's been on the lookout for us. Last week we got the call that she had a potential match, and I couldn't be more delighted with what she found- a beautiful, gorgeously equipped, low mileage Sportage with heated seats and remote start, plus AWD. My son is autistic and will be attending a school that will require a two hour round trip drive each way on our part. Cleveland winters can get brutal and I am so happy to have the security of the right vehicle for us to get us safely and comfortably through them! Karen worked quickly with the sales manager to get us into the loan with the monthly payment that we needed, and everyone there was so nice to us. It's not the fastest of processes to buy a car, so we were there about 4 hours all told. Imagine having a spunky 8 year old with ADHD and autism getting bored at a car dealership- we were counting tiles on the floor as he jumped through them, moving to different desks, up and down and back and forth to the service waiting room and eating Doritos, and he had a slew of questions for Karen, plus other information to offer up. She was consistently patient and kind with him, as was everyone else we interacted with. That respect and compassion is more valuable to me than anything else anyone could offer. One other thing that I would like to mention and am EXTREMELY APPRECIATIVE of is the fact that we were able to take the Sportage home without having been detailed. That may seem counter-intuitive, but I have epilepsy. Getting a migraine is a very risky situation for me, as it can trigger a grand mal seizure. The number one reason I get migraines is due to smell. The vehicle was really clean anyhow, and they did vacuum it, but my request that no chemical cleaning products be used was honored. Sometimes people think I'm just being high-maintenance or dramatic, but it truly is something that is terribly problematic for me. Most service departments have their standard operating procedure for delivery of a used vehicle, and detailing is part of the prep they do. Karen took the time to ensure detailing was NOT being done, as I had requested. I could not be happier with our new (to us) car, the effort and understanding put in by Karen and the sales manager regarding finances, and the kindness they treated my son with. I've got their cards and am handing them out to everyone I know, and when the time comes that we need a different vehicle- I'll be back at Preston Superstore to see Karen Grcar. More

We drove two hours to purchase a new equinox, and it was worth the drive!!! worth the drive!!! More

The dealership was clean, neat, and organised. The staff were friendly, polite, and very helpful. My dealer Tom Z was incredible, and was extremely flexible and helpful with getting me my deal and The staff were friendly, polite, and very helpful. My dealer Tom Z was incredible, and was extremely flexible and helpful with getting me my deal and my car. More

Was an awesome experience as always with Preston Ford, and CJ was a pleasure to talk to and work with… never felt any pressure, just good conversation which made for a smooth transition into my new F-150. and CJ was a pleasure to talk to and work with… never felt any pressure, just good conversation which made for a smooth transition into my new F-150. Between CJ and the help of his manager Greg, they have gained a customer for life! I will recommend to anyone that asks to go talk with CJ at Preston for their next vehicle! More