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Preston Chrysler Dodge Jeep Ram of Dover

Dover, DE

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167 Reviews

640 S Governors Ave

Dover, DE

19904

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167 Reviews of Preston Chrysler Dodge Jeep Ram of Dover

August 02, 2021

Purchased my wife's van 3 years ago and have had service completed at Holden Dodge each cycle. They are fantastic to work with and very efficient when scheduling, drop off, and pick up. More

by J&E Moran
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service Manager
Aug 03, 2021 -

Preston Chrysler Dodge Jeep Ram of Dover responded

Thank you so much for your continued business here at our service center! We are always more than happy to help keep your car in great condition. We look forward to working with you again soon!

August 01, 2021

They did a good job for me. Completed the service and took care of a recall that I was not aware of . They have always been great to work with. More

by Buddy
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Skip
Aug 03, 2021 -

Preston Chrysler Dodge Jeep Ram of Dover responded

HI Buddy, we're thrilled to hear that our Service Center was able to go above and beyond for your vehicle! We're happy we could help get you back on the road!

July 28, 2021

Ordered a new 1500 ram that came in in 12 weeks with a small amount of damage to drivers side body. Holden made all the repairs good as new and made me completely satisfied More

by keith6540
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim and Jill in sales were great
Jul 29, 2021 -

Preston Chrysler Dodge Jeep Ram of Dover responded

We're delighted to hear our team was able to rectify the situation. We hope you enjoy your new RAM 1500!

July 28, 2021

The dealership had great customer service, they really made my priorities theirs. Most importantly they did not pressure me while I took time making my decision. More

by Harrington
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave
Jul 29, 2021 -

Preston Chrysler Dodge Jeep Ram of Dover responded

We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thank you for your kind words! We look forward to seeing you again.

July 27, 2021

Have been dealing with Holden for over 7 years and nothing but praise for all that have been involved with my 3 new vehicles. Kudos More

by GreggF
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim, Barry, Bill, Conner and Skip
Jul 28, 2021 -

Preston Chrysler Dodge Jeep Ram of Dover responded

Thank you so much for your continued support! We truly appreciate your business, and we look forward to seeing you again next time.

July 26, 2021

Ripped me off, broke my shift while servicing my brakes and made me pay for it. Also marked up the price of the shifter. Had my car for 6 days for 3 hours worth of work More

by Sashanlee10
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Skip, jeff, and bill jr.
July 23, 2021

Technician knowledgeable of task waiting time was meminable have been going to Holden dodge many years in the past ,plus have purchased several new vehicles from holden More

by Jamesdixon1234
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don’t remember service guy nsme
Jul 27, 2021 -

Preston Chrysler Dodge Jeep Ram of Dover responded

Thank you so much for sharing this with us! It's great to hear that you've been able to rely on us here at Holden CDJR for so many years. We sincerely appreciate your business, and we look forward to working together again soon.

Jul 27, 2021 -

Jamesdixon1234 responded

Absolutely,thanks for your response

July 23, 2021

I needed an oil change just stopped they took my jeep right in. Walked over to a market 45 minutes later it was done. Fantastic More

by jesstcs1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Not shore
Jul 27, 2021 -

Preston Chrysler Dodge Jeep Ram of Dover responded

We're glad that your appointment was so quick and easy! Thank you so much for sharing your positive experience with us.

July 16, 2021

Was a great experience from start to finish. This is the second special order car I purchased from Holden. The agreed upon price at purchase was the price I paid when the car was delivered. More

by Ron b
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Holden, Jim Crusson
Jul 19, 2021 -

Preston Chrysler Dodge Jeep Ram of Dover responded

We're glad to hear you had such a great experience, Ron! We're happy to hear that our team was able to keep you informed the whole way through. We hope you enjoy your new car!

July 13, 2021

The management and sales staff are top notch and professional. Mark Bivens, who is part of the sales team always makes sure we get the best deal and are taken care of. My wife and I have bought 5 or More

by richoneal39
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tech #19
Jul 14, 2021 -

Preston Chrysler Dodge Jeep Ram of Dover responded

We're so happy to hear that you've had so many positive experiences with Mark and the rest of our team! We are so appreciative of your continued business, and we sincerely look forward to having you back again soon!

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