Prestige Volkswagen of Turnersville NJ
Turnersville, NJ
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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I greatly appreciate Justin's patience and effort in helping me with my first car! The process was efficient and seamless, and Justin worked hard to ensure I was more than happy with my car and the pack helping me with my first car! The process was efficient and seamless, and Justin worked hard to ensure I was more than happy with my car and the package. Helped answer every and all questions with great advice and knowledge. So happy with my experience here! Thank you Justin for making this experience so smooth and enjoyable. More
Our experience with Scott H. Was nothing short of exceptional. He was patient kind and listened to our needs. The reason they did not deserve five stars is paperwork took longer Was nothing short of exceptional. He was patient kind and listened to our needs. The reason they did not deserve five stars is paperwork took longer than expected. There was only one finance manager on the floor handling what seemed to be two customers. Seeing that it was getting late and we had a one year old with us. We felt stressed about how long it was taking More
It was a painless, no-hassle, quick purchase from start to finish. My salesman, Tariq, was knowledgeable, polite and very personable. I'm highly satisfied. to finish. My salesman, Tariq, was knowledgeable, polite and very personable. I'm highly satisfied. More
This dealership was very helpful in not only giving us a good deal on our ID4 but also in helping us navigate the technology with an electric car. Even after the sale they go out of their way to help us an good deal on our ID4 but also in helping us navigate the technology with an electric car. Even after the sale they go out of their way to help us and answer our questions. Would definitely buy another car from Prestige. More
The service at this dealership has been very disappointing. Unfortunately I was pressed for a vehicle and cars were available on the lot. Of course the niceness is there until you sign and keys disappointing. Unfortunately I was pressed for a vehicle and cars were available on the lot. Of course the niceness is there until you sign and keys are in your hand. Mt salesperson was in a rush and did not show me anything about my vehicle. Now I’m having issues and brought the vehicle to be checked and I’m beginning to wonder if I was a white male if I’d be treated the way any customer should be treated with respect and attended to with a smile versus like they don’t want to be bothered. I cannot complete this review with all the details as I would like too but what I’d like to say is I would not recommend this dealership and I have every intention of returning this vehicle once the lease is up. Take your time and money elsewhere. This ain’t for every day hard working folks. More
Scott is because it’s like what benefit well-informed, easy to talk to, and deal with, and a pleasure to work with. Lack of inventory is a problem for me, but I understand the circumstances. easy to talk to, and deal with, and a pleasure to work with. Lack of inventory is a problem for me, but I understand the circumstances. More
Called this dealership to buy one of there CPO vehicles. talked to Andy on the phone and let him know I was coming from 4 hours away and I asked him to check the car for ANY dings dents or scratches.. he ca talked to Andy on the phone and let him know I was coming from 4 hours away and I asked him to check the car for ANY dings dents or scratches.. he called me back and told me the “vehicle was in pristine condition” after driving 4 hours and laid eyes on the vehicle I found dents on the doors, all 4 wheels curb rashes and signs of the vehicle being in an accident. When I confronted the sales manager about it instead of him trying to fix the situation he instantly turned mad viciously shaking his neck saying “it’s a used car what do you expect”. I’m a technician at a Honda dealer so I know what standards this vehicle needs to be held too. Chris Carola finally agreed to repairing 1 out of the 4 wheels, fixing the dent and took about $250 off the bill. Not what I wanted but it’s better than nothing .. after about an hour of driving home it got dark out and the headlights turned on and to my surprise the passenger headlight was broken and bouncing up and down over bumps .. next day I go outside to look over the car and what do u know more issues .. found 2 front bumper lights not plugged in (most likely from when the front end was off getting repainted from the accident they didn’t tell me about) and 2 tires dry rotted .. went to my local Vw dealer and had there sales manager look over the car and even he was shocked this car was certified ! so many safety concerns I’m surprised the technician and sales manager signed off on the K208 .. when I emailed the manager about these issues his response was I’m hard to satisfy and he’s going to come buy the car back! I guess wanting the CPO vehicle you just bought fixed properly is to much to ask for .. so my advice to anyone looking yo spend there time and hard earned money stay FAR AWAY from this dealership .. to top it off Chris carola even took advantage of my personal information from my finance paperwork and called my general manager to let him know I was coming to buy a car from him .. that’s ILLEGAL! More
Let me start by saying I hate the car buying experience. ...until now. Scott was a PLEASURE to work with. Made the experience effortless. He is very professional with a laid back demeanor. No pressure, no ...until now. Scott was a PLEASURE to work with. Made the experience effortless. He is very professional with a laid back demeanor. No pressure, no bs, no ties and pinky rings like most car salesmen!! Just a great straightforward guy that knows his stuff!! The dealership has a very different vibe....its a comfortable feel. Not the usual high pressure BS , not hours of exhausting exchanges, just good old fashioned customer service! LOVE this dealership and LOVED dealing with Scott. Good job Prestige, you definitely got it right!! More