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Prestige Toyota of Ramsey

Ramsey, NJ

4.8
4,903 Reviews

1096 NJ-17

Ramsey, NJ

07446

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4,903 Reviews of Prestige Toyota of Ramsey

August 22, 2012

My wife and I just completed a new car purchase through Prestige Toyota in Ramsey, NJ. After visiting several other dealers closer to home and being unable to make a deal with any of them on the car we wan More

by 1konopka1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Mutter
August 09, 2012

Although I did not purchase or lease a vehicle from this Dealership, I was impressed with the overall friendliness that the dealership gave me upon my visit. The follow-up on their part is tremendous, they More

by XTINA2012
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Anthony Licata, Chris Ortega
July 10, 2012

reseption desk-perfect, sales person(Nicolas Pak and Dan reseption desk-perfect, sales person(Nicolas Pak and Dan L)-very professinal, exellant manner I just purchased toyota highlander, it's my first toyo More

by ekleeusa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicolas Pak & Dan L
July 03, 2012

I had been pricing a Toyota Prius from a couple of dealers and wanted to try one more in my area. I walked into Prestige Toyota as my last stop and really did not expect much. I was directed to Rob Ra More

by njtraveller13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Rago, Robert Rago
June 30, 2012

Ms. Stephanie Reynoso started the ball rolling with a very competitive price offer on a Camry XLE. Since this transaction started with the internet and then a phone conversation I had my doubts that the More

by backwards
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Bielwicki, Stephanie Reynoso, Rob Rago, Robert Rago
June 22, 2012

I went to Prestige looking to trade in 4-year old car for a new car! The salesman showed me exactly what I was looking for and I am thrilled with my new car. He was very friendly and accommodating. I will More

by Ldibernardo
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Rago, Robert Rago
June 19, 2012

I was a loyal Ford customer for the past 30 years, however when I needed another car for my long distance commute I realized that Toyota's vehicles offered me more for my money not to mention the supe More

by Johnbender12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis Oliver, Steve Chanis, Joseph Nanna
June 13, 2012

at 97k on a 08 Tacoma I had them change the transmission fluid, Belt, flush coolant, and change differential fluid. Address all the recall letters also. First time I let the dealership touch my truck. Over More

by Philipr0771
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service Management
Jun 18, 2012 -

Prestige Toyota of Ramsey responded

Phil, Thank You for your time in speaking with me on the phone. I am glad we were able to work it all out and restore your faith. You know that we are always here to make good on our promise to customer satisfaction. Regards, Michael Mutter Prestige Management

Jun 18, 2012 -

Philipr0771 responded

Thank you Mike for your help. I will try to remove this review asap.

Jun 18, 2012 -

Prestige Toyota of Ramsey responded

You can update the review... I believe.

June 11, 2012

I went to this dealership and bought a new car. I was I went to this dealership and bought a new car. I was pleased with the financing, and thought I got a pretty good deal. A few months after purchasin More

by njguy65
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
n/a
Jun 11, 2012 -

Prestige Toyota of Ramsey responded

Dear Sir, I have read your review and am concerned with the way you feel and with whom the salesperson is that adressed you in such a fashion as described. Please email me at mmutter@driveprestige.com or call me directly at 201-258-2194 as I would like to discuss and compensate as this is not a business model we practice. Kind Regards, Michael Mutter Sales Manager

Jun 12, 2012 -

njguy65 responded

I don't think there is really much to compensate. Thank you though for responding.

Jun 12, 2012 -

Prestige Toyota of Ramsey responded

I would like to know who the salesperson is. I was going to provide you with a $25.00 gas card as well as a 10% discount towards your next service.

Jun 12, 2012 -

njguy65 responded

No thanks, not necessary.

June 05, 2012

This is our third vehicle from Toyota and we love it! Our family outgrew our Rav4 & went to Toyota Memorial Day weekend, the dealership was so busy, and the staff greeted us and helped us as soon as we w More

by mrsfosh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy, Steve & Stephanie , Andy Eagle
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