Prestige Toyota of Ramsey

I bought my Rav 4 there in 2005 from very pushy and unknowledgeable sales "professionals." But that's not the worst of it, I took my car in for service and picked it up a few days later to find they ha unknowledgeable sales "professionals." But that's not the worst of it, I took my car in for service and picked it up a few days later to find they had put 1000 miles on the car and also stated they could not find the problem I brought the car in for. They denied putting the mileage on the car but luckily I had the car towed there by AAA who documented the mileage. Unfortunately, this matter is still unresolved. More

Plain and simple.Bought a scion they gave me a hard time on a trade The sales person new nothing about the car except that he had to sell them. The scion xb had to go back 4x for options ordered because no on a trade The sales person new nothing about the car except that he had to sell them. The scion xb had to go back 4x for options ordered because nothing was in stock. I had to make all of the phone calls. During negotiations they held the keys to my trade so I would not leave. Really bad business and maybe illegal.They just want to make a sale and for the weak, i'd just say watch out because they are just ging to run over ya. i also delt with a guy from scion named kenny but he seemed not to be able to handle the other sales persons when I asked for help even though he said he was there to help them launch the division and teach them the new philosophy in selling a scion.all B.S. With that said the sevice dept. has been ok so far. i only changed the oil once there and I was in and out in an hour. More