Prestige Toyota of Ramsey

Top notch! The best customer service experience I can remember! Great price and attention to all my questions. This was the second time we've bought a car from them and I would do it again! They had the remember! Great price and attention to all my questions. This was the second time we've bought a car from them and I would do it again! They had the car I wanted available and so I was able to take delivery almost immediately after our first visit. They were very accommodating with regards to our schedules in taking delivery... oh and the coffee in the lobby was delicious, too! All in all, it was a great car-buying experience and I would recommend this dealership to anyone looking for a Toyota. (PS - My husband got his BMW from their BMW dealership on the other side of the highway and had an equally good experience.) More

I would give all the questions above a 10 if I could I would give all the questions above a 10 if I could From the time I spoke to George on the phone I felt I was going to have a GREAT experience. I ca I would give all the questions above a 10 if I could From the time I spoke to George on the phone I felt I was going to have a GREAT experience. I called and left him a message, he called back & apoligized for not being available, due to the fact he was with another customer, but wanted to let me know he received my message, we then set up a time to meet. Once I arrived I was welcomed and introduced to George.From that moment on I was very comfortable. As George was working on the numbers and having my trade-in looked at I was walking around the dealership, and was asked if I was being helped.This was one of the BEST experiences I have ever had with a car salesman as well as the dealership. I was very Happy that my 2 cousins (just leased 2 RAV 4's) told me about George and their experience at Prestige Toyota. I will tell everyone I know that is looking for a car to get in touch with George and Prestige Toyota. BRAVO Thanks, Steve Jamnik More

Lot's of good experience with the Prestige Dealerships. They found the car I wanted and gave us a very good deal. I highly recommend the Toyota Dealership as well as the other Prestige Dealerships. I wil They found the car I wanted and gave us a very good deal. I highly recommend the Toyota Dealership as well as the other Prestige Dealerships. I will continue to be a loyal customer for Prestige. More

The first car I ever purchased was a 1965 Ford Galaxy. I The first car I ever purchased was a 1965 Ford Galaxy. I have purchased "several' since. However, this (3/10) purchase was the best experience I eve The first car I ever purchased was a 1965 Ford Galaxy. I have purchased "several' since. However, this (3/10) purchase was the best experience I ever had with any dealership. The sales folks, especially Craig Van Baulen, were very helpful, friendly and professional. At the end, Mr. Van Baulen was very instumental in my decision to purchase a 2010 Toyota Rav 4, including the price I negotiated. Thank you More

I had an accident that totaled my Toyota Matrix. I had to buy car before my insurance rental car agreement expired. We went to Prestige on a Wednesday evening and Andrew Eagle was patient and compassionate. buy car before my insurance rental car agreement expired. We went to Prestige on a Wednesday evening and Andrew Eagle was patient and compassionate. The Financial Manager Lous Bouchard was equally as helpful and in the end we bought a brand new Rav 4 and there were no unexpected finance charges, cost of the car in total and the monthly payments met our needs. We have had so many bad experiences at car dealership and now Prestige has set the bar very high for those other dealers. I would recommend this dealership to anyone who needs a car. Excellent service is their intention and clearly through our experience they exceeded our expectations. More

My wife and I came in with serious concerns about the Toyota recalls related to the gas pedal on our 2008 Sequoia (which we had leased from Prestige Toyota). Our initial salesman, Andrew Rice, was still Toyota recalls related to the gas pedal on our 2008 Sequoia (which we had leased from Prestige Toyota). Our initial salesman, Andrew Rice, was still there and happy to help. Andrew made every effort to satisfy our concerns. He tried to get us a loaner, showed us new and used vehicles that fit our needs and made several calls to the service department - always looking out for our best interests rather than just trying to make money on us. The service department checked our vehicle for free and advised that the part in question was in good working order. They put that in writing and encourage us to wait for Toyota to provide a solution. Still, we were too uncomfortable to continue using the vehicle. Within 3 days of my initial call, Andrew and his sales manager, Craig, had made us an incredible deal on a replacement vehicle. During the closing paperwork, when they found that they had made a +/- $2,000 mistake in our favor, they ate the difference rather than go back on their handshake. I can honestly say that Prestige Toyota did everything they could to satisfy us, even at their own expense and they did it with a good attitude. More

Had phone conversations with Micheal Mutter before coming to showroom. Met with him, was shown 2010 Rav4. Explained, walked me through details. Ben Zimmer then gave me a purchase price which I was happy with to showroom. Met with him, was shown 2010 Rav4. Explained, walked me through details. Ben Zimmer then gave me a purchase price which I was happy with. Signed and paid. Everyone was more than happy to be of assistance, well groomed, pleasant and made me feel great. Thank you. As a consumer I did not realize floor mats were not included and wanted to kick myself but Michael Mutter called making me a happy camper again. Thank you. I have bought many vehecles but never felt this good. Millennium maybe, economy, trying to keep above water. My last message to all, love the people that are close to you and show it. Life is precious and short. Mrs. Ralia Pappas of 40 Riverview, Port Ewen, NY 12466 (845-514-2857) More

We were reluctant to consider Toyotas due to previous bad experience with a different Toyota dealer. Prestige was great to work with. All concerns were taken seriously and addressed with class. Maurice is a experience with a different Toyota dealer. Prestige was great to work with. All concerns were taken seriously and addressed with class. Maurice is a gentleman and the dealer is certainly hopping with customers. More

The words Top Notch, Professional and Personable come to mind when I recall my experience at Prestige Motors. The Salesman who helped me quickly honed in on what I was looking and presented the differences mind when I recall my experience at Prestige Motors. The Salesman who helped me quickly honed in on what I was looking and presented the differences between the models. He was very knowledgeable and personable. This dealership obviously takes care to hire the right people. Our Salesman brought us on a test drive and brought us to their Service Facility. Make sure you always ask about this and visit where you will have your car serviced. They have their Ducks in a row here too and their is no question that this Dealership fully understands the value of pleasing their customers. It was refreshing to NOT see typical cocky or arrogant salespeople and to work with true professionals who have old school customer focus. More

This would have been our third purchase with them. They drew me in to the dealership with a great quote on a Sienna. However, they offered me an absolutely ridiculous appraisal on my trade-in ($2500). Buye drew me in to the dealership with a great quote on a Sienna. However, they offered me an absolutely ridiculous appraisal on my trade-in ($2500). Buyer beware! When I started to walk away, they offered me the new car at invoice, and $4000 for my 2005 Corolla with only 30,000 miles on it, with typical wear. They spoke to us in a very condescending manner when we rejected their initial offer, and tried to make us feel as if we were being unreasonable. The condescending tone continued in a follow-up email, "Do you not think that is fair?" Apparently being a loyal customer means nothing to them. I went to another local dealership today and got a reasonable quote on the Sienna (about the tmv) and a reasonable offer on my trade-in. When I take the cost of the new car and subtract my trade-in, I am financing about $1500 less with this other dealership, without the attitude, fights, negotiation, etc... (mind you, this is after Prestige tried to make a better offer to keep us from walking out the door!) DO NOT FALL FOR THIS TRICK! Know what your trade-in should be worth. Calculate how much you will be financing. Buying a new car at invoice may not be the best deal!!! Also wanted to note- with our previous purchases, we were suckered into pre-paying maintenance. Wrong move. Since I put low mileage onto my car, those little forms expired well before I would have used them. We were able to get them to accept 1 or 2 expired ones, but lost out on the rest. I will NEVER prepay maintenance again. More