Prestige Toyota - NY

Made my Certified Used Car Purchase seamless! I stopped by with my daughter who was looking for a used car and ended up purchasing a certified used car for myself as well! Kristen Morrell, of the I stopped by with my daughter who was looking for a used car and ended up purchasing a certified used car for myself as well! Kristen Morrell, of the Prestige Sales team, responded to our online inquiry and provided professional, friendly and extremely helpful guidance throughout the whole process. We both love our new cars and couldn't be more thankful for Kristen's help! More

New car purchase We purchased our 2019 Rav 4 Adventure was smooth and hassle free. David and John Explain the functionality of car,good trade value and excellent pric We purchased our 2019 Rav 4 Adventure was smooth and hassle free. David and John Explain the functionality of car,good trade value and excellent price 👍👍👍 More

Great Experience Fantastic staff, great prices, great staff, great overall from start to finish. Wish more places worked on non commission like Prestige Toyota does. M Fantastic staff, great prices, great staff, great overall from start to finish. Wish more places worked on non commission like Prestige Toyota does. Makes sense. More

Beware of Service department Beware of the service department! The staff was friendly, I will give them that much. The service manager Eric I. is misleading and conveniently "does Beware of the service department! The staff was friendly, I will give them that much. The service manager Eric I. is misleading and conveniently "doesn't recall" details of conversations. I would recommend recording conversations with him which seems ridiculous but its something to refer back to so you can "remind" him what he said. I brought my 2017 Tacoma with 2k miles in because there is premature wear on the drivers seat seating area. Chuck D looked at the seat and said he has never seen wear like this on a new truck so he scheduled the work under warranty. I just picked up the truck and they replaced the drivers side seat back cover and left the bottom cover which is where the most wear is. I went in to see what happened and Eric says that he was the one I spoke to when I first came in, which is a lie. I've never seen this guy in my life until today. Chuck was the guy who took the info and looked at the seat. Eric said that in his opinion the back was worse and there is only normal wear on the seating area and that he has changed many seat covers because of wear and that it will just happen again. First off, which is it? have you guys never seen this wear on a new truck or is it common? Second, how can you tell someone that you need to "just wait and see what happens, because if we change it, it will just happen again and Toyota hasn't come up with a solution to the seat wear" Way to stand behind your NEW vehicles. Then he finally says he will change the cover but I will need to reschedule an appointment but its just going to happen again, as he rudely walks away. I was an upholster for 15 years, I know what normal wear and tear is, this is premature wear. More

Best car buying experience by far I usually do not go out of my way to write reviews but this car buying experience was something else . I worked with ALEX . I can not tell you enou I usually do not go out of my way to write reviews but this car buying experience was something else . I worked with ALEX . I can not tell you enough how friendly and professional this guy is. If you are in the market , you HAVE TO see Alex. You wont regret it . Wow. More

The best three days of my summer!! Right from the get go I was treated like I mattered! I felt like all of Toyota was centered on me and my automotive needs!! From my first initial pho Right from the get go I was treated like I mattered! I felt like all of Toyota was centered on me and my automotive needs!! From my first initial phone call to the final handshake it was an awesome experience! I thank you Gina Marie, because of your professional, down to earth know how on all I needed to know about my 2018 RAV4! This vehicle and I are a perfect fit! More

Kristen Morrell was Awesome i just purchased a 2018 Toyota Tacoma. It had to be custom ordered so I could get all the features I wanted. Kristin was my sales associate and she wa i just purchased a 2018 Toyota Tacoma. It had to be custom ordered so I could get all the features I wanted. Kristin was my sales associate and she was wonderful. She kept me abreast of the status of my vehicle during the two month process. When my truck arrived, she thoroughly demonstrated all the features until I was confident I understood them. If you need a new vehicle, I highly recommend that you contact Kristin! More

my experience was great My experience at prestige with Gina was professional, courteous, and knowledgeable. She went out of her way to get me the best deal possible. It was d My experience at prestige with Gina was professional, courteous, and knowledgeable. She went out of her way to get me the best deal possible. It was definitely the best experience buying a car I ever had. Sincerely, Steven More

Excellent Sales Experience Josh Spiro, the salesperson who helped me, made buying a used Prius a stress free experience. He found the car that was the best match for my needs an Josh Spiro, the salesperson who helped me, made buying a used Prius a stress free experience. He found the car that was the best match for my needs and made everything as simple as could be. More

Fabulous Experience My salesman, John Hutton, greeted me immediately and made me feel at home right away. I described what I wanted and without missing a beat, he said I My salesman, John Hutton, greeted me immediately and made me feel at home right away. I described what I wanted and without missing a beat, he said I have a car for you. I test drove the car and he was spot on. It was exactly what I wanted and within the price range I felt I could afford. I started filling out paperwork right away so my car didn't get away from me. I don't buy cars very often and prefer to keep my cars for a long time. I have found that in the past buying a car was kind of distasteful with the haggling; feeling like I was in a competition where their were winners and losers. No longer. I feel like we both won and I get to drive this new to me Camry. At the time of pickup, Shannon Potter gave me all of the information I needed and got all of the paperwork together with a warm smile and a great sense of humor. I will be telling everyone I know what a great experience it was. In fact, everyone there had a smile for me which made the entire environment pleasant. Thank you More