Prestige Motor Sales

Don’t take delivery until 100% of their promises are kept! While we overall got a reasonable deal on our vehicle Prestige failed in delivering good service. Before you issue them final payment and take deliver While we overall got a reasonable deal on our vehicle Prestige failed in delivering good service. Before you issue them final payment and take delivery make sure they have completed 100% of anything you expect from them. The vehicle we picked out needed tires and had a small oil and coolant leak. When we picked up the car the TPMS light was still on and there was still coolant in the engine compartment. They told us the TPMS light would go out after the sensors were learned by the computer and the coolant was residual from the report. Well, the next day the TPMS light was still on and now there’s oil and coolant on our driveway. So I return to Prestige where they take the car for a day and half to have their mechanic check the leaks and look at the tires. When I pick up the car again, TPMS light is still on and there’s still oil and coolant visible in the engine compartment and they say their mechanic looked and there’s nothing leaking. So I leave the dealer and go home, pressure wash the driveway and engine compartment. The next morning there’s new oil and coolant in the engine compartment and on the driveway. So back again we go... the mechanic takes the car for another day and half. So I picked up the car directly from their mechanic this time and I see they actually did some work so I’m breathing relief, for about 10 minutes. I pull over for lunch and I get out of the car and smell coolant!!! Sure enough now I actually see the coolant leaking out of a heater hose!!!! Needless to say I’m fuming at this point. Now they want the car back AGAIN!! After all the money on Uber and asking friends for rides for all the back and forth I told them absolutely not, I’m getting the car fixed elsewhere and you can pay the bill! So he finally offers us a loaner which was a good gesture but the mechanic now takes the car for 3 days to replace a heater hose!! The other issue we had was we asked for the vehicles second key, the salesperson said he would order us a key and that they had a local person they work with that would program the key for us for around $50-75. We’re a month and a half later and I’ve made 4 visits to Prestige and no key! Now the salesperson says they’re waiting to get another vehicle of the same make with 2 keys so they can give us the other. If you buy from them just make sure 100% of what you expect is done before you drive away with the car!! More

The Epitome of the Slimy Car Salesmen Stereotype I rarely, if ever, write reviews, but in this case I feel that for exceptionally bad service, Prestige Motor Sales deserves an extremely low rating. A I rarely, if ever, write reviews, but in this case I feel that for exceptionally bad service, Prestige Motor Sales deserves an extremely low rating. After negotiating for a very favorable price on a car my family was keen on, we put down a deposit with the intention of coming back the next week to pick the car up after the dealership had finished inspecting and reworking the car. A few days before we were set to come pick the car up we called in just to see how things were going, and instead of getting an update on the car we had agreed to purchase and had already put a deposit on, the salesman we had negotiated with informed us that the car was no longer available because someone else had purchased it. Of course, we were outraged that not only had the dealership reneged on our deal, but also that they had neglected to inform us. Furthermore, neither the salesman we had dealt with or the owner of the dealership showed any remorse, both claiming that it was not their fault that they had failed to uphold their end of our bargain. To make up for their transgressions, they offered to sell us a different car, although refused to offer any sort of compensation or discount beyond returning our deposit. I wonder, though, if we had been the ones to back out of our original deal, would the dealership have bothered to refund our deposit? Would they have bothered to inform us of the other buyer? From what I can tell about the business practices of this dealership, I highly doubt it. In this world you are only as good as your word and in the case of Prestige Motor Sales, their word means little to nothing. I am rating them as such. More

Ultimate car buying experience Prestige Motor Sales=quality What can I say more. Great selection, professional people like Fernanda who told me about a 2016 Kia Rio and Douglas wh Prestige Motor Sales=quality What can I say more. Great selection, professional people like Fernanda who told me about a 2016 Kia Rio and Douglas who assisted me with the Financing options. Thank you to that company. I hope I can see them successful for many years to come. More

The best car purchase experience so far This is my third car but I can say this is the best car purchase experience have ever had, from the sales representative(Fernander) to the finance man This is my third car but I can say this is the best car purchase experience have ever had, from the sales representative(Fernander) to the finance manager(Douglas) was so great and I really want to show my happiness from purchasing my 2015 Nissan Altima from Prestige Motor Sales. Highly Recommendable. More

Very happy with my car I was looking to buy my first car, and the salesmen at Prestige Motor Sales. The sales Rep. really made the process easy and painless for me. I bought I was looking to buy my first car, and the salesmen at Prestige Motor Sales. The sales Rep. really made the process easy and painless for me. I bought a 2004 Hyundai Accent that I am very happy with so far, and I would definitely recommend Prestige Motor sales to anyone looking for a quality used car. More

Highly reccomend! Got a very nice deal on a 2010 Prius here, this was my first car buying experience and I'm very happy with the results! Great customer service! I was Got a very nice deal on a 2010 Prius here, this was my first car buying experience and I'm very happy with the results! Great customer service! I was welcomed and didn't feel any pressure from sales person (forgot his name, sorry) Very nice guy! All process took less than 2 hours! They finance and issue the plates right on the spot! I've been using this car for about 5 months now, no problems at all, great reliable car, good on gas and not that bad during snow days at all! Guys seem more knowledgeable than at Toyota, they even offered their own extended warranty on the battery, free of charge! If something happens to it, it's over $2000 savings right there! Highly recommend this place! More

Great Team Prestige Motor Sales has a great team that is motivated to meet customer expectations while providing A much more comfortable atmosphere than most de Prestige Motor Sales has a great team that is motivated to meet customer expectations while providing A much more comfortable atmosphere than most dealerships. I went to five different dealerships, including the large ones, and none of them were as competitive as Prestige Motor sales. My sales person Fernander is outstanding at his job and really knows how to connect with people. It was a pleasure doing business with him and I would recommend him to anybody and also the finance manager Douglas. More

My Best Car Buying Experience Ever. Best car buying experience ever! Fernander was fantastic to work with. I went in with my mind set on one vehicle and when I wasn't as interested, ther Best car buying experience ever! Fernander was fantastic to work with. I went in with my mind set on one vehicle and when I wasn't as interested, there was no pressure to stick with it. I asked about other vehicles in the same body type(2015 Nissan Altima). Before I knew it, I had the keys in my hand and an even better interest rate than what I was pre-approved for. Not once did I feel nervous, uncomfortable, or obligated. Everyone there treated me like I was a close friend. If I ever have to buy again, I know where I'm looking first. THANKS, GUYS! More