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Prestige Motor Sales
Malden, MA
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56 Reviews of Prestige Motor Sales
I am writing this review, about a vehicle that my friend purchased about a week and a half ago within the first 24 hours the check engine light came on the driver side rear window would not go up. The car w purchased about a week and a half ago within the first 24 hours the check engine light came on the driver side rear window would not go up. The car would not come out of limp mode. I am myself an ASE certified automotive technician. I ran my scanner on the vehicle, discovered multiple trouble codes that were pretty important, such as the cooling fan relay, which we all know in the summertime, especially running the air conditioning fans need to be working properly, so we do not overheat the engine. After diagnosing, why the car was in limp mode I discovered the battery which had all its labels removed was way under powered for the vehicle that it is in. It looks like it was swapped from something else. My friend was told the window regulator was repaired, which it wasn’t and it passed inspection , but the exhaust is not good at all. Also the drivers rear brakes are not working properly. I am going to advisor her to come see you so these issues can be addressed as it’s been less than a week having the vehicle. If there’s any issues, I will come in with her and discuss with you what I feel should be done to make the situation, correct. I don’t go by other peoples reviews because you and I both know you do experience you have with your clients is unique and personal so with that being said, I look forward to having these few things taken care of which overall are not for me at least, but that’s up to her a dealbreaker, so will call this review Incomplete until we are done addressing the issues. I personally would like nothing more than to rate your establishment. Well with a positive review. to be continued. More
The worst car buying experience ever! I bought my car there on 10/28/22. Was told it would take a few days for them to register it. A few days go by and no word. I call and was told it wa I bought my car there on 10/28/22. Was told it would take a few days for them to register it. A few days go by and no word. I call and was told it was taking a little longer and would be ready the next day. Again, no call from them. I call near the end of the day only to be told they have to replace tires and brakes and should be ready on Monday. Still no call from them with an update. Each day I was told my car would be ready tomorrow. I had to call every day because no one would call me. After almost 4 weeks of getting the runaround and still no car, I demanded they give me a loaner until my car was ready. I had sold my old car and had since been without a car all this time. Finally, my car was ready for pickup after a month. The lack of communication and zero apology for all the frustration is absolutely astounding. Never again will I buy a car there. They completely stole all the joy from buying a car. I was not going to write a review at all. They actually had the nerve to text me to invite me to write one a few weeks ago. But, yesterday the brake lines leaked and my brakes went out. I called them to give them a shot to redeem themselves and they failed! First, I hit the option for the service department 3 times and they kept ignoring the call and rerouting it to the main menu. So I hit the option for the sales department and was told the mechanic was with another customer but they'll have him call me as soon as he was free. No one ever called. Good thing I didn't hold my breath! DO NOT BUY A CAR FROM THEM! I'd rate 0 stars if I could. More
I found Felipe Coelho Pellegrini Freitas to be very professional and easy to communicate with while going through the prospective buyer processes. professional and easy to communicate with while going through the prospective buyer processes. More
Modern day gypsies. Don't buy a vehicle here you absolutely cannot trust these people. Most of the vehicles on this lot have seen some damage. If you think you found a g Don't buy a vehicle here you absolutely cannot trust these people. Most of the vehicles on this lot have seen some damage. If you think you found a good deal, you found a lemon. Cargurus said the civic i was looking at and ended up buying had a clean title. Went to trade it in a bit later and found out it actually had a salvaged title. I'm guessing they took the VIN from another similar civic and posted that on cargurus for the better deal rating. Again, DO NOT TRUST THESE PEOPLE!!!! More
Complete thieves they faked the inspection sticker never buy here. At every turn on my we’re absolutely awful. They lied about an inspection sticker and had bad brakes for my daughters car. buy here. At every turn on my we’re absolutely awful. They lied about an inspection sticker and had bad brakes for my daughters car. More
Read before purchasing These people are hacks and scammers I git my car about 6 months ago from them and I'm over 5 grand unto it in fixes they told me the problems would be fixed and their way if fi scammers I git my car about 6 months ago from them and I'm over 5 grand unto it in fixes they told me the problems would be fixed and their way if fixing was temporary and hacked. My mirror was fixed with drywall screws spray paint and super glue the brakes and rotars were only done in the rear the front tires were used and bald with slight metal showing the ac worked for one day when I picked the car up and all of these issues were suppose to be done I drove a hour and a half out there 3 times before I picked the car up and the sales guy told me the problems would be fixed but they hacked it everyday possible. They the manager there at the time told me to bring it back and they will only charge me for parts.. like I want them to add screws and spraypaint to it so now I'm over here paying max price for a car that I'm well over 5k into in parts withhhh all the receipts. Still getting stuff together to bring it to court because something needs to be done about them hacking everything they touch. More
Customer service was very carefree, they didn't really care. Salesman actually said, "I have a lot of applications here, so I'm not worried about you buying the car." When I picked up my car it hadn't bee care. Salesman actually said, "I have a lot of applications here, so I'm not worried about you buying the car." When I picked up my car it hadn't been cleaned and there was no gas. This may be common, but I never experienced it. More