
Prestige Lexus of Ramsey
Ramsey, NJ
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Amazing! My husband and I were made to feel very comfortable the moment we stepped into the dealership. We worked with salesperson John Cho and Vehicle Delive My husband and I were made to feel very comfortable the moment we stepped into the dealership. We worked with salesperson John Cho and Vehicle Delivery person Barton Lee. Both were extraordinary! John is extremely competent in all facets of delivering the car. He was there throughout the whole process and made sure everything went smoothly. Bart explained the features of the car in great detail with a lot of patience. Our finance person Eugene Santini was knowledgeable and the process went smoothly. All let us know that they would be available in the future if we needed anything. I can't say enough about our experience at Prestige Lexus. My husband is talking about coming back in a year when his present lease expires. More
Worth the drive!! The entire process was done over the phone, and the quotes were very flexible and reasonable. John provided excellent service from start to finish - The entire process was done over the phone, and the quotes were very flexible and reasonable. John provided excellent service from start to finish - it was almost too easy. My wife and I are NY residents, and we drove for about an hour to get to Prestige Lexus. (I've never driven an hour to get to a dealership before). We were in and out with a brand new White Rx350 in a matter of minutes. I would definitely recommend NY buyers to call John and take the drive to see him. It'll be worth it. More
Nothing but the best as expected Mark provided nothing but the best service assistance. He is always courteous and helpful with his advice and prompt in calling when service is comple Mark provided nothing but the best service assistance. He is always courteous and helpful with his advice and prompt in calling when service is completed More
Honest, No Hassle, and Dependable John was awesome to work with. We didn't have to hassle at all - we told him a number and he couldn't match it exactly but came close. Our number was John was awesome to work with. We didn't have to hassle at all - we told him a number and he couldn't match it exactly but came close. Our number was way lower than what we were willing to pay but it worked for us! He made the process so easy - we spent less than an hour at the dealership. He also drove a few hours away to get the color/interior that we wanted. So pleasant to work with and very professional!! More
Professional and excellent. Steve Glenwick was our salesperson and we bought a car today for my elderly parents from the dealership. He provided excellent service, very professio Steve Glenwick was our salesperson and we bought a car today for my elderly parents from the dealership. He provided excellent service, very professional, not pushy at all, and very informative and accommodating. Worked well to try to stay within out price limit and delivered on time and expediently. Highly recommend him. Thank you Steve More
Outstanding experience created by sales professionalism! Luis Madera is a sales professional who exemplifies what a customer needs as a partner when purchasing a vehicle. He is observant and listens to the c Luis Madera is a sales professional who exemplifies what a customer needs as a partner when purchasing a vehicle. He is observant and listens to the client then responds and creates a perfect match which closes the sale. He is a courteous, responsive and detail oriented sales professional. He creates a win win for the customer and dealership. His partner Eugenio Santini was equally professional and brought quality to the table when addressing the financial aspects of our purchase. Prestige Lexus is a PRESTIGE dealership. More
Worth the drive I live in Jersey City - the journey can be over an hour each way depending on traffic. Why do I put myself through this? Easy answer - this is an exce I live in Jersey City - the journey can be over an hour each way depending on traffic. Why do I put myself through this? Easy answer - this is an exception dealership - I bought my CPO car from them and everyone is more than helpful and friendly More
SERVICE Mark was very helpful. Service was completed.Love that they come and pick my car up for me :) not much more to say. all is good! Mark was very helpful. Service was completed.Love that they come and pick my car up for me :) not much more to say. all is good! More
Great shopping experience with Luis! Working with Luis was a real pleasure. He was with me every step of the process. He was very knowledgeable, patient, and answered all my questions. I' Working with Luis was a real pleasure. He was with me every step of the process. He was very knowledgeable, patient, and answered all my questions. I've never had a smoother car shopping experience. If anyone is looking for a Lexus I wouldn't send them to anyone but Luis! More
Great experience with Steve at Prestige Lexus I just purchased a new 2018 ES 350 from Prestige Lexus. Steve Glenwick, the sales rep, provided excellent service throughout the entire process. He wa I just purchased a new 2018 ES 350 from Prestige Lexus. Steve Glenwick, the sales rep, provided excellent service throughout the entire process. He was straight-forward, informative, responded quickly to emails/messages, and had a great attitude - very nice guy. I highly recommend Steve and the dealership. Love my new car! I just HAVE to add: I also visited Tri-County Lexus beforehand and received what I imagine a 3rd world car buying experience would be there. I'm glad that I dodged that bullet and ended up at Prestige. More