Prestige Lexus of Ramsey

Very efficient operation from scheduling to completion. Excellent communication throughout the process. Service staff very knowledgeable Excellent communication throughout the process. Service staff very knowledgeable More

Great team at Ramsey Lexus from Alex to Matt and Richard highly recommend buying a car here! highly recommend buying a car here! More

A month ago, I wasn’t 100% certain I wanted to buy a new car. I had researched extensively, but was still on the fence about the investment. After working with Alex W & the Prestige Lexus team in Ramsey, I car. I had researched extensively, but was still on the fence about the investment. After working with Alex W & the Prestige Lexus team in Ramsey, I felt prepared with all the information I needed, well taken care of, and confident in my decision to drive home with a brand new Lexus. Alex answered every one of my questions, was 100% transparent, fair, and patient while I considered all of my options. I never felt pressured to make a decision I wasn’t ready for, and as a result, I am beyond ecstatic with the outcome, and I am now the proud owner of a 2026 IS 350 F Sport. I am confident that my future car buying considerations AND recommendations will be made here. Thanks Alex! More

Jean and Matt are absolutely the best people to work with. I highly recommend Prestige Lexus of Ramsey. with. I highly recommend Prestige Lexus of Ramsey. More

Really good experience. Alexander, in particular kept us updated all along the way. Great experience. Alexander, in particular kept us updated all along the way. Great experience. More

The people are friendly and knowledgeable. The facility is bright and comfortable and the experience is very pleasant. The facility is bright and comfortable and the experience is very pleasant. More

I bought my 2025 Lexus NX 450h+ from Prestige Lexus of Ramsey. So I’m sorry to write this post. My husband is now in the market for a 2026 Lexus RZ. Went there to ask for a test drive and met up with my Ramsey. So I’m sorry to write this post. My husband is now in the market for a 2026 Lexus RZ. Went there to ask for a test drive and met up with my sales guy, Karim Ammar. They didn’t have one available for a test drive, so we set up an appointment for a future date. We showed up at the correct date and time and he wasn’t there, forgot all about it, and they didn’t have the car. So we traveled there and wasted our time. So while we were there we were given a new sales guy, Tony Herrera. He says he will get the car in and call us to set up an appointment. He calls us a week or so later, he has the car, and we say we will be down the next day. We show up the next day, and the car is gone. Apparently Tony says, it was sold. No phone call to tell us that, so again we wasted our time. So my husband calls the sales manager, and the receptionist says that Monica will call him back. That never happened. Horrible customer service, and at this point, I’m not wasting any more of my time. There are many many more Lexus dealers out there. More