Prestige Lexus of Ramsey

Stress free After decades dreading the car buying process, it was time to shop for a car. Michele was a breath of fresh air. Pleasant, professional and patient, After decades dreading the car buying process, it was time to shop for a car. Michele was a breath of fresh air. Pleasant, professional and patient, she is an asset to Prestige Lexus and absolutely the reason I now own a beautiful ES 350. More

Battery problems They identified that a replacement battery was no totally necessary. It was nice not to be pushed into spending money. I replaced the battery anyway! They identified that a replacement battery was no totally necessary. It was nice not to be pushed into spending money. I replaced the battery anyway! More

Very clean and professional As I drove into the service area it was extremely clean and I was greeted right away. I was assigned to Jorge Reinoso who immediately introduced himse As I drove into the service area it was extremely clean and I was greeted right away. I was assigned to Jorge Reinoso who immediately introduced himself and asked me my concerns and If I have ever been here before. I then explained the problem I had. He promised this would taken care of. It was! More

5 Star Experience and customer service every time. I recommend every aspect of Prestige Lexus's from their new and certified pre-own sales teams to their service depart and customer service every time. I recommend every aspect of Prestige Lexus's from their new and certified pre-own sales teams to their service department and management. Thank you and keep up the great work! More

Prompt, Very professional, and all very good' kind people. I'am a very satisfied customer. Nothing bad to say from the minute i park to picking up my car.and will recommend to all my friends and family... I'am a very satisfied customer. Nothing bad to say from the minute i park to picking up my car.and will recommend to all my friends and family... More

Brian was professional and no pressure sales Brian was professional and no pressure in the sale at anytime. The car i came in for was ready, I test drove it, thats all that was needed. Brian de Brian was professional and no pressure in the sale at anytime. The car i came in for was ready, I test drove it, thats all that was needed. Brian decscribed all the advantages of purchasing a certified pre own at prestige and it was a done deal. Eugenio Santini was also very professional and cool to.deal with he worked on getting me the best interest rate even though i came in with a loan approval in hand. In conclusion my experience was the best I have had in purchasing a vehicle great work Prestige! More

I am comfortable all the time. This car's ownership has been changed to me(wife). Do you like to know that change or I need to tell them about that ? I am sorry that might not rel This car's ownership has been changed to me(wife). Do you like to know that change or I need to tell them about that ? I am sorry that might not relate or evaluate his job, but I could ask him easily about the change. More

Prompt ,courteous and professional. Never expected to be treated with so much importance.My car was serviced beyond my expectations. It was cleaned and polished, and my gas tank was fil Never expected to be treated with so much importance.My car was serviced beyond my expectations. It was cleaned and polished, and my gas tank was filled. Prompt service to the minute. More

Service is always great Mark is courteous and provides you with comfort you need to know your cars gonna be in good hands I’ve always brought my cars here for service Mark is courteous and provides you with comfort you need to know your cars gonna be in good hands I’ve always brought my cars here for service More

Great service experience I drive 45 minutes from Manhattan to this location for service, as they are prompt, honest, and explain things well. I highly recommend Mark Simpson I drive 45 minutes from Manhattan to this location for service, as they are prompt, honest, and explain things well. I highly recommend Mark Simpson - very attentive and great to work with. More