Prestige Lexus of Ramsey

Just a great experience Joe Scalo helps in every way. He takes a problem and solves it. Our RX 300 is 20 years old and needs the expertise that Joe has. I told him he is wort Joe Scalo helps in every way. He takes a problem and solves it. Our RX 300 is 20 years old and needs the expertise that Joe has. I told him he is worth his weight in gold. Thank you, Bill Noonan More

Well-Oiled Machine Dealing with Prestige Lexus of Ramsey is an absolute pleasure. Let's face it: If you have a Lexus, you knew when you bought it, you would pay for ser Dealing with Prestige Lexus of Ramsey is an absolute pleasure. Let's face it: If you have a Lexus, you knew when you bought it, you would pay for service. But what a pleasure to see such a well-managed agency. My service advisor, Michael Zearfaus could not have been more professional, courteous or compentent. Everything was done as promised on time, and quickly. I don't have a problem writing letters of complaint, but it is so much more satisfying to commend a job well done. I salute the management of Lexus of Ramsey, and the team they have assembled. BTW...I was not paid or offerered anything for this over-the-top review, it just feels right when you are treated so well. More

Excellent service and professionalism from Jorge Reinoso My 87 y/o father and I needed a key copied for his Lexus. Jorge was patient with my father who enjoys to tell jokes. I appreciated the kindness and My 87 y/o father and I needed a key copied for his Lexus. Jorge was patient with my father who enjoys to tell jokes. I appreciated the kindness and professionalism displayed by Jorge to myself and my Father. I was able to get a loaner so that I could take my Father to a nearby diner for lunch while his new key was programmed to his car. More

Excellent Service Always great service from Prestige. I work with Jorge Reinoso and he is always very accommodating in every way. Gets my service done as quickly and Always great service from Prestige. I work with Jorge Reinoso and he is always very accommodating in every way. Gets my service done as quickly and professionally as possible. Great guy to have there as part of your staff. More

Great experience with Steve Glenwick No pressure--only demonstrated knowledge about the products and a very professional manner. Would recommend Steve Glenwick to others without hesitati No pressure--only demonstrated knowledge about the products and a very professional manner. Would recommend Steve Glenwick to others without hesitation. Also enjoyed meeting his manager, Richard Nudelman. Can't comment on price because no comparisons early in the process, but can say this dealership's sales employees are top notch. More

Lexus Luxury at its best Lexus is known for luxury, and purchasing a Lexus through Prestige...more specifically through Kimberly T. is true luxury. I have purchased several c Lexus is known for luxury, and purchasing a Lexus through Prestige...more specifically through Kimberly T. is true luxury. I have purchased several cars over the years, and my experience with Kimberly has far exceeded past experiences and expectations. There are no games, no hidden tactics and no countless trips to an invisible "manager" for approvals. Kimberly handled my purchase with transparency, courtesy and professionalism. She never made it feel as if it was "them" against me, rather it was a collaborative sale, where everyone left the table feeling as they have won. I love my Lexus, feel comfortable lending my loyalty to Prestige, and I found a friend in Kimberly. I am certain you will too. More

Great Experience I have been going to Prestige for over 15 years. My recent experience with Jorge Reinoso was great and it's what I have come to expect when I go to Pr I have been going to Prestige for over 15 years. My recent experience with Jorge Reinoso was great and it's what I have come to expect when I go to Prestige. Jorge should be recognized for his professionalism and courtesy when dealing with customers. More

too many bad experiences While my car was under warrenty- everything went very well. Then- when I went there- on my own- without my husband-the trouble started. a very diffic While my car was under warrenty- everything went very well. Then- when I went there- on my own- without my husband-the trouble started. a very difficult encountr with a service rep- -over an oil change. suddnely- my tires had to be replaced- immediately-and I paid a lot of for inferior tires- which I was not even givven an option of choosing. THEN- I was told I desperately need full brakes, and various other parts associated with the braking system- immediately- which I refused. the cost was going to be over $2,000.00. I took my car to a local repair center with an ecellent record and I was told my brakes and all related Parts- were in very good shape and I did NOT need any work done. I am still driving my car safely and brakes are still fine. WORST PLACE TO GO FOR SERVICE. More

Good customer service Jorge was very good in deciding that the promotion offer was more cost effective than my 65000 mile routine service. He was prompt and helped organize Jorge was very good in deciding that the promotion offer was more cost effective than my 65000 mile routine service. He was prompt and helped organize my service in highly customer friendly manner. More

Great Customer Service I brought my car in for service last week. Jorge Reinoso was my service consultant. Jorge made it fast and easy. He knew exactly what I needed and I brought my car in for service last week. Jorge Reinoso was my service consultant. Jorge made it fast and easy. He knew exactly what I needed and took car of my car like it was his own. Set me up with a loaner and the experience couldn't be better. When I picked up my car it looked and sounded great. Thanks Jorge for an excellent job. More