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Prestige Lexus of Ramsey

Ramsey, NJ

4.2
2,631 Reviews

1000 NJ-17

Ramsey, NJ

07446

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Showing 2,631 reviews

March 28, 2018

Unfortunate I was told my suspension had major issues and it would need to be taken apart. I was given no estimate on cost or what was wrong. I then was recommend More

by LexusCT200
Customer Service
Recommend Dealer
No
Employees Worked With
Gina Abyad
Mar 28, 2018 -

Prestige Lexus of Ramsey responded

We are sorry for any inconveniences you may have encountered with us. It is to our understanding that you declined the hour diagnostic that one of our service representatives quoted you, and we are sorry if there was a miscommunication on our part. Thank you for your feedback, and we will discuss this matter with upper management to ensure it does not occur again.

March 28, 2018

Fast, excellent service Have been servicing my two Lexus vehicles at this Dealership for several years. Always friendly, always efficient, always good value for the money. More

by Jeff
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Zearfaus
March 28, 2018

Best Lexus Dealership Prestige Lexus is great! The staff (i.e. service manger, sales assoc. & tech support spec.) are professional, knowledgeable and helpful. All staff ar More

by MACPDC01
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Walter Kosik, Warren Port, Kevin Murray, Chris Bowes
March 28, 2018

Excellent Service with a smile Gina Abyad was great to deal with and I will try to always get her as my service adviser in the future. This was my second time at the service porti More

by jymci
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gina Abyad
March 28, 2018

Excellent Service Jeff was very thoughtful especially when he found out we had no power after the storm. Jeff provided outstanding customer service. The oil change was More

by HB
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Lucca
March 28, 2018

Knows how to treat a customer They do a great job not only with service but making you feel at home. From start to finish they were friendly and professional. Will return for all More

by hrichman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nevia Estrella, Gina Abyad, Tara Niland
March 28, 2018

Amazing! This was my first time purchasing a Lexus - and my second time at a Lexus dealership. Hands down, this dealership was amazing. The place was immaculat More

by angie123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michele Hanrahan
March 28, 2018

Best dealer service anywhere I am on a my second vehicle with Prestige Lexus. I would not even think of going to any other dealer. The quality of the work and the professionalis More

by RTABEISBOL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Simpson and Michael Zearfaus , Luis Madera
March 28, 2018

Very efficient & well organized. The service was very timely, efficient and well organized. The experience was extremely pleasant and my service representative was excellent and took More

by CMELONE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Simpson
March 28, 2018

Flat Tire I got a screw in my tire it went flat as I pulled into the dealer. This was on Wednesday when we were expecting 12 inches of snow. All of the Prestige More

by ddowning0
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Lucca
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