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Prestige Lexus of Ramsey
Ramsey, NJ
2,631 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 2,631 reviews
November 06, 2019
Michael Z. made my first experience with Lexus service such a pleasure. He answered all my questions and even got me quotes for the removable of a dent. Thank you Michael. Geraldine C such a pleasure. He answered all my questions and even got me quotes for the removable of a dent. Thank you Michael. Geraldine C More
by gc1225
Employees Worked With
Carti, Geraldine , Michael Zearfaus, John Cho
October 27, 2019
15,000 mile service EXCELLENT SERVICE AS USUAL. CONSULTANT MICHAEL ZEARFAUS WAS PROFESSIONAL AND EXPEDITED THE WHOLE PROCESS. SERVICE WAS COMPLETED AND I WAS NOTIFIED A EXCELLENT SERVICE AS USUAL. CONSULTANT MICHAEL ZEARFAUS WAS PROFESSIONAL AND EXPEDITED THE WHOLE PROCESS. SERVICE WAS COMPLETED AND I WAS NOTIFIED AND RETURNED LOANER AND PICKED UP MY VEHICLE WITHOUT ANY DELAY. More
by DRDNICKLES1
Employees Worked With
Michael Zearfaus
October 25, 2019
Excellent service, as always Mike Zearfaus was the consultant who worked with me; he was professional, efficient and knowledgeable in every regard. Excellent experience as usual w Mike Zearfaus was the consultant who worked with me; he was professional, efficient and knowledgeable in every regard. Excellent experience as usual with this dealership! More
by JW
Employees Worked With
Michael Zearfaus
October 22, 2019
Always Great Service Went for 55k service and had a loaner. As usual, the service dept was professional and quick. Called me when done and quickly returned my car. The Went for 55k service and had a loaner. As usual, the service dept was professional and quick. Called me when done and quickly returned my car. The service is top notch. More
by Tim Sullivan
Employees Worked With
Joe Scalo
October 18, 2019
Treated me like a criminal We own a car dealership business out of state and went to this Lexus Service Center for parts for the 2nd time. I sent over a Tax ID form for tax exem We own a car dealership business out of state and went to this Lexus Service Center for parts for the 2nd time. I sent over a Tax ID form for tax exempt to Danny. When we got there to pick up the parts they googled a picture of the location, printed it out and told me that it was not a legitimate business. They were rude and made me feel like I was going to run away with the parts. We just moved our location so our address on our tax form and the address on the business license are different but both forms are valid and both prove of a valid business. Who gives you the right to google a picture of the business and tell me that it is not legit as if I'm a criminal doing something shady. I have everything to prove it's a legit business and still they did not exempt me from taxes. They told me know matter what I had they were charging me tax. I not only have a business but own 3 Lexus' and will NEVER EVER go to this location again! In the 40yrs of being in the car business I have never experienced anything like this. More
by Missy
Employees Worked With
Daniel Rivera
October 10, 2019
Needed oil change. The work was do professional. Quick to my full Satisfaction. Thank you for a great service. I’m not associated with the Dealership. to my full Satisfaction. Thank you for a great service. I’m not associated with the Dealership. More
by ada010849
Employees Worked With
Jorge Reinoso
October 10, 2019
I went in for my 125000 service, Jorge was my service representative.. He is very patient , pleasant and professional. He wanted to know if I have any concerns, my only complaint was my wiper squeak when representative.. He is very patient , pleasant and professional. He wanted to know if I have any concerns, my only complaint was my wiper squeak when in motion. Jorge kept me updated while I wait. Thanks Jorge and the mechanic . Everyone is fantastic at Prestige. Thank you all More
by Donna j
Employees Worked With
Jorge Reinoso
September 29, 2019
Great Service I purchased the car at another Lexus dealership and was very unhappy with the sales experience and as a result I would not return there for service. I purchased the car at another Lexus dealership and was very unhappy with the sales experience and as a result I would not return there for service. I decided to go to Lexus of Ramsey for service. I had 3 issues with the car and two of which were electronic which is unique and hard to diagnose. Joe Scalo was my service advisor. He was extremely patient and through with the service technicians. They kept the car an extra day to make sure EVERYTHING was properly fixed. I would definitely recommend Prestige for service. I was extremely happy with the knowledge, professionalism and attention to detail from the entire service staff. More
by Bill S.
Employees Worked With
Joseph Scalo - Service advisor
September 10, 2019
Jorge Reinoso, service with class and a smile Jorge, You make me want to come and get my car serviced. If only Lexus would make a car that needed more service. Oh well, guess I will have to do Jorge, You make me want to come and get my car serviced. If only Lexus would make a car that needed more service. Oh well, guess I will have to do with what I have. More
by Pooh the Bear
Employees Worked With
Jorge Reinoso
August 30, 2019
Just a great experience Joe Scalo helps in every way. He takes a problem and solves it. Our RX 300 is 20 years old and needs the expertise that Joe has. I told him he is wort Joe Scalo helps in every way. He takes a problem and solves it. Our RX 300 is 20 years old and needs the expertise that Joe has. I told him he is worth his weight in gold. Thank you, Bill Noonan More
by lexusbill
Employees Worked With
Joe Scalo
