Prestige Lexus of Ramsey

Very professional service, foccused all timecin the best solution for the customer, in a friendly and comfortable enviroment. All identified problems in my vehicle were fixed solution for the customer, in a friendly and comfortable enviroment. All identified problems in my vehicle were fixed More

Michael Z. made my first experience with Lexus service such a pleasure. He answered all my questions and even got me quotes for the removable of a dent. Thank you Michael. Geraldine C such a pleasure. He answered all my questions and even got me quotes for the removable of a dent. Thank you Michael. Geraldine C More

15,000 mile service EXCELLENT SERVICE AS USUAL. CONSULTANT MICHAEL ZEARFAUS WAS PROFESSIONAL AND EXPEDITED THE WHOLE PROCESS. SERVICE WAS COMPLETED AND I WAS NOTIFIED A EXCELLENT SERVICE AS USUAL. CONSULTANT MICHAEL ZEARFAUS WAS PROFESSIONAL AND EXPEDITED THE WHOLE PROCESS. SERVICE WAS COMPLETED AND I WAS NOTIFIED AND RETURNED LOANER AND PICKED UP MY VEHICLE WITHOUT ANY DELAY. More

Excellent service, as always Mike Zearfaus was the consultant who worked with me; he was professional, efficient and knowledgeable in every regard. Excellent experience as usual w Mike Zearfaus was the consultant who worked with me; he was professional, efficient and knowledgeable in every regard. Excellent experience as usual with this dealership! More

Always Great Service Went for 55k service and had a loaner. As usual, the service dept was professional and quick. Called me when done and quickly returned my car. The Went for 55k service and had a loaner. As usual, the service dept was professional and quick. Called me when done and quickly returned my car. The service is top notch. More

Treated me like a criminal We own a car dealership business out of state and went to this Lexus Service Center for parts for the 2nd time. I sent over a Tax ID form for tax exem We own a car dealership business out of state and went to this Lexus Service Center for parts for the 2nd time. I sent over a Tax ID form for tax exempt to Danny. When we got there to pick up the parts they googled a picture of the location, printed it out and told me that it was not a legitimate business. They were rude and made me feel like I was going to run away with the parts. We just moved our location so our address on our tax form and the address on the business license are different but both forms are valid and both prove of a valid business. Who gives you the right to google a picture of the business and tell me that it is not legit as if I'm a criminal doing something shady. I have everything to prove it's a legit business and still they did not exempt me from taxes. They told me know matter what I had they were charging me tax. I not only have a business but own 3 Lexus' and will NEVER EVER go to this location again! In the 40yrs of being in the car business I have never experienced anything like this. More

Needed oil change. The work was do professional. Quick to my full Satisfaction. Thank you for a great service. I’m not associated with the Dealership. to my full Satisfaction. Thank you for a great service. I’m not associated with the Dealership. More

I went in for my 125000 service, Jorge was my service representative.. He is very patient , pleasant and professional. He wanted to know if I have any concerns, my only complaint was my wiper squeak when representative.. He is very patient , pleasant and professional. He wanted to know if I have any concerns, my only complaint was my wiper squeak when in motion. Jorge kept me updated while I wait. Thanks Jorge and the mechanic . Everyone is fantastic at Prestige. Thank you all More