
Prestige Lexus of Ramsey
Ramsey, NJ
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Repair vs retire decision My 2003 Lexus needed some major service work and I was torn between investing in its repair vs trading it in on a new one. The service team ((Jeff) pe My 2003 Lexus needed some major service work and I was torn between investing in its repair vs trading it in on a new one. The service team ((Jeff) performed a detailed analysis which helped me to make an informed decision. While the ultimate decision was to replace my car w a new one, Jeff was very objective and knowledgeable, helping me get very comfortable with a big decision. More
I wouldn't go anywhere else! Cal and the team made my first leasing experience a great one. Having purchased 2 vehicles from Prestige Lexus in the past, I already knew I'd get gr Cal and the team made my first leasing experience a great one. Having purchased 2 vehicles from Prestige Lexus in the past, I already knew I'd get great service and an outstanding product, but I needed an education on leasing options. Cal answered all of my lease questions thoroughly. He was prompt with information, professional and helped me get in the car I wanted in no time - just like I asked him to! I wanted an honest, quick, no-nonsense experience, and that is just what he delivered. Thanks, Cal!! More
Nothing but the best at Prestige. I was in the market for a new vehicle for while. I've done the research and shopped around for a couple of months. I wanted a Lexus and Prestige was m I was in the market for a new vehicle for while. I've done the research and shopped around for a couple of months. I wanted a Lexus and Prestige was my first choice based on word-of-mouth and online reviews. I decided to stop by to look around after lunch with my mother and sister. As soon as walk in the door, I received a warm welcome from reception and they paged a sales consultant for me. Bryant Martinez steps out within a few minutes to greet me and I immediately new I was in good hands. Salesmen in other dealerships are pushy and judgemental. Bryant was a friendly, well-informed gentleman there to guide me through the Prestige shopping experience. Although my heart was set on a specific model, Bryant listened to my needs and helped me explore other options as well. After speaking with him for 15~30 minutes, I was more confident in my decision. He showed me all the features I wanted and some I didn't even know about. I fell in deeper love with the car I chose. I was nervous about the financial commitment of a car purchase but along with Kevin Murray on Finance, Bryant was once again able to put me at ease and feel confident about the purchase. I had to return the following day to prepare paperwork and down-payment when I met with Michael Bostelman to finalize contract. Mr. Bostelman was very knowledgeable and made the entire final process fast easy and hassle-free. I knew Prestige Lexus had the highest quality service and the best reputation before my experience but I was still very impressed and satisfied. I will certainly return for future automotive purchases and will highly recommend Prestige Lexus to everyone I know. 5-Stars, 10/10, perfect score and 2 thumbs up! Thanks again Bryant! More
Returning customer I always return to a Prestige in Ramsey, thank you for your quality service. Mike Midulla addressed my every need. Leslie is always a pleasure to work I always return to a Prestige in Ramsey, thank you for your quality service. Mike Midulla addressed my every need. Leslie is always a pleasure to work with. More
Easy. Excellent. From making the appointment, to the friendly greeting (Brandon) at reception,to the short, comfortable wait in the lounge, to meeting with Mark to dis From making the appointment, to the friendly greeting (Brandon) at reception,to the short, comfortable wait in the lounge, to meeting with Mark to discuss our needs/concerns, to getting our loaner, to returning it and picking up our car, everything was managed smoothly, easily, and effectively. Thanks! More
Mirror hit in accident Mark was very helpful in advising me about my damage Kudos to Jeff the tech person who was able to fix my mirror so the car was driveabke I am wait Mark was very helpful in advising me about my damage Kudos to Jeff the tech person who was able to fix my mirror so the car was driveabke I am waiting fir the part to arrive so I can be finished with this issue More
Very Pleasant Experience Just bought my Lexus RX350 frpm Prestige Lexus of Ramsey. The Sales Consultant I dealt with was very accommodating, helpful and a consummate professio Just bought my Lexus RX350 frpm Prestige Lexus of Ramsey. The Sales Consultant I dealt with was very accommodating, helpful and a consummate professional. His name is Steven Glenwick. I would highly recommend that you seek him out if you happen to to buy a car at Prestige Lexus. Sergio Pablo More
Prestige Lexus of Ramsey As a first time Lexus owner, I found Daniel Choi as well as the other three to be very knowledgeable and professional.. I would definitely recommend t As a first time Lexus owner, I found Daniel Choi as well as the other three to be very knowledgeable and professional.. I would definitely recommend them to my family and fiends. Thank you, Howard Rofofsky More
Very accommodating! This dealership is so great and professional. I was asked numerous times if I wanted a courtesy car and when I told Mark I was fine just waiting and This dealership is so great and professional. I was asked numerous times if I wanted a courtesy car and when I told Mark I was fine just waiting and hoping to get some work done, he set me up in an office and made sure I was comfortable and able to work. Prestige Lexus goes above and beyond to make your experience a positive and happy one. I am always satisfied when I leave! More
Jorge was superb! Jorge was excellent, knowledgeable, courteous and professional! Jorge was very efficient, he even had my car ready before I needed it! We will certa Jorge was excellent, knowledgeable, courteous and professional! Jorge was very efficient, he even had my car ready before I needed it! We will certainly recommend and continue to be a Prestige Lexus customer! More