Prestige Lexus of Ramsey

Easy and efficient John Cho was a pleasure to deal with. He was knowledgeable, patient and I never felt pressured. Walked away with a great deal on a beautiful new car ( John Cho was a pleasure to deal with. He was knowledgeable, patient and I never felt pressured. Walked away with a great deal on a beautiful new car ( RXL 350 2018). Thanks John! More

Trading in 2014 IS 350 F-Sport for a 2015 GS 350 I wanted to thank both Rudy and Dan for all their help with my purchase of a Lexus Certified 2015 GS 350. It was a tough decision because you spent a I wanted to thank both Rudy and Dan for all their help with my purchase of a Lexus Certified 2015 GS 350. It was a tough decision because you spent a lot of time with me driving two vehicles I was interested in, the NX200t and the GS 350. After briefly driving both vehicles on Wednesday evening, keeping you there nearly two hours past the 8:00 PM closing time, I really had to think about which vehicle to purchase. It was on my mind all night, until I arrived for my appointment the next morning. The NX200t was very desirable and I was almost ready to buy it, but, I really wanted another car, not an SUV. I am sorry you prepared all that paperwork for the NX200t when I hadn't determined which vehicle to purchase. When I told you I changed my mind and really wanted the GS 350, your reaction of no problem, I will get the paperwork ready, was very well received. Thank you so much for your professionalism and patience, it is very much appreciated! Rudy, your character is very important and the next time I want to buy a Lexus, you will be the very first person I contact. A note to you Dan: I too work with clients, I am retired from IBM after thirty-four years of service. Working for and helping clients was very rewarding for me. Although I work on computers and software, the results are the same, a happy client is always the best to have on your side. It takes ten times as much effort to regain and unhappy client as to when they first became a client. Rudy is an excellent example of why I chose Prestige Lexus to purchase my GS 350! And, he knows his cars which is an important asset to have. I enjoyed meeting and working with both of you!! More

Cyn 1st Lexus Experience crossover from Jaguar 28 miles away, absolutely worth it hands down. Thank you Larry for exceeding my expectations towards my 1st of many Lexus' for years to come. Words c 28 miles away, absolutely worth it hands down. Thank you Larry for exceeding my expectations towards my 1st of many Lexus' for years to come. Words cannot express the gratitude I have, thank you for all you’ve done especially for connecting me with the right people: Demetre, Kevin, Vincenzo, Sharon, and BIG thank you Wayne, for making this a memorable experience for me & my family. I sincerely appreciate you all taking such great care of me, from the attention & catering to my auto needs from start to end of my sales process. Truly magnificent in every way & I am grateful the kindness extended to me & my family. Every customer surrounding me received the same level of service. Every player on this team is mindful & respectful of your time to get the job done right the first time to your satisfaction. I look forward to my future visits back to this dealership simply because of the level of service I have received. From the moment you walk in, I received VIP treatment, a greeter opens the door welcomes you with a smile, facilities are exemplary. Reception team greets you with a smile & assists you promptly with little to no wait at all. Negotiation & Final paperwork was hassle free. My ultimate favorite was Vehicle delivery process which took approximately 45 minutes. + - for my Q&A. I was so excited. I failed in this area with the last 5 leases, this is the past, as I have learned this is imperative & sets the tone of enjoying your vehicle for duration of lease or finance term. Here is where I was WOW’d. I could replay this over and over, as I always take notes, in an effort to be mindful of Vinny’s time and mine, I inquired if I could record/video rather than hand write notes on my legal pad. This was the best part, I could replay for my family and friends to share the experience & beneficial for me to always be able to refer back as personal notes. My family waited comfortably in the guest lounge with light snacks/sandwiches, as if you were in the comfort of your own home, this was a nice touch. I am impressed by the facilities & accommodations offered to all their customers. I have made the right decision of selecting Prestige Lexus as my preferred dealer by choice. I have leased with Jaguar for the last 5-6 years, this chapter is closed. A fresh new beginning, I am happy to say by far this has been a world class experience & this is the start of a long lasting ownership experience moving forward. I love the entire process, the people and my New LEXUS. All aces top notch in my playbook. Thank you for your time in sharing my experience with you. More

great customer service great customer service.. Highly recommend this dealership and the service they provide. Very excellent, highly professional and efficient. This is great customer service.. Highly recommend this dealership and the service they provide. Very excellent, highly professional and efficient. This is my 30,000 comprehensive service.. Went smoothly and efficiently More

Seamless Service Recently purchased a BMW Convertible from Mr. Port of Prestige Lexus, yes exactly, BMW!! I have purchased a few Lexus from him previously and he remem Recently purchased a BMW Convertible from Mr. Port of Prestige Lexus, yes exactly, BMW!! I have purchased a few Lexus from him previously and he remembered my wife speaking to him about a convertible. Warren went out of his way to get me to see the vehicle and Mothers Day could not have been better. If you're looking for a one and done, he can help, if you want the guy who gets it done each and every time, Warren is the man. More