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Prestige Lexus of Ramsey

Ramsey, NJ

4.2
2,631 Reviews

1000 NJ-17

Ramsey, NJ

07446

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Showing 2,631 reviews

August 10, 2018

Great service Friendly service person. As usual very professional and contacted me when car was completed.. let me know at drop off what devices to be gone on my More

by Marshlee
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Simpson
August 09, 2018

Service was outstanding! I hadn't been to Lexus service in a while, as it is my husband's car that I recently brought in... I was soo impressed with the service provided by M More

by Cathy Apostol
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Simpson
August 05, 2018

30000 miles service great service with Mark Simpson, he took his action when he saw my car has a little scratch that i made it. he drove my car to down stair with touch More

by cedar77
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Simpson
August 04, 2018

Excellent all around Let me start by saying I'm an old man which means I have bought close to 20 cars over time I must tell you Prestige Lexus is the best dealer I have de More

by Morsim
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steven Glenwick, Richard Nudelman
July 24, 2018

Quick and Simple I worked with Jorge Reinoso this time and Andy many times in the past. Prestige always gets me in and out when I need service and that is a great fea More

by jessie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andy, Walter Kosik, Warren Port, Adam Lucchesi, Mark Simpson, Richard McDowell, Jorge Reinoso, Tara Niland
July 23, 2018

Another satisfied customer Jeff Lucca my service rep. was extremely professional, knowledgeable, thorough and accommodating. While in for brakes and wheel alignment he brought More

by kathycruiser
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Lucca
July 20, 2018

Great Service as usual I always have a great satisfaction with this service dept. Always good recommendation, and provide me a best result. Definitely, Recommended! I'll be More

by Harry San
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Lucca
July 20, 2018

Not to the Lexus level I bought one certified vehicle- Apr 2018. My first Lexus vehicle. I guess I had higher expectation about the quality of service at Lexus compare to ot More

by Gadi2018
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Mark Simpson, John Cho
Jul 23, 2018 -

Prestige Lexus of Ramsey responded

Hello Sir, We are sorry to hear that you were not pleased with the quality of service you received. At Prestige Lexus we pride our selves on customer service. We welcome you to reach out at your convenience to our Business Development Manager Larry Sayette at (201) 258-6106 so that he can get a better understanding on what happened while you were here and how he can best help to turn your experience around. Thank you.

July 16, 2018

Service I've been bringing my various Lexus vehicles to the dealership since 2000, Mark and the other staff members have been a pleaseure to work with. More

by jandc
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Simpson
July 16, 2018

Easy smooth service Lexus at Ramsey is very professional and makes servicing your vehicle very easy. No waiting, easy to schedule a service loaner, and my Jorge Reinoso k More

by BeachNJ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jorge Reinoso
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