Prestige Lexus of Ramsey

Great service done in a timely fashion. I came in earlier than my 2 PM appointment. I was cautioned that the technicians went to lunch. I knew I would have to wait awhile. However, the wai I came in earlier than my 2 PM appointment. I was cautioned that the technicians went to lunch. I knew I would have to wait awhile. However, the wait was reasonable. Everything was checked for my first service after 4000 miles. My service advisor, Michael, was excellent. He was able to get to me quickly that my car was ready earlier than I had anticipated. I have dealt with the service department for many years and always found the department to be excellent and quite efficient. More

Just what I wanted The helpful salesman found just the small suv I was looking for and didn’t try to push a vehicle with features I didn’t want or need. My thanks to Rud The helpful salesman found just the small suv I was looking for and didn’t try to push a vehicle with features I didn’t want or need. My thanks to Rudy! I purchased exactly what I wanted. More

on time. professional. no hassle. honored appointment time. friendly service. didn't sell me something I didn't need. kept me updated on progress with my car. comfortable waiting honored appointment time. friendly service. didn't sell me something I didn't need. kept me updated on progress with my car. comfortable waiting area. More

Came in to re-evaluate my tire alignment Joe was very helpful Offered to give me a loaner if i couldnt wait - despite having asked the scheduler when I phoned & got turned down for a loaner Joe was very helpful Offered to give me a loaner if i couldnt wait - despite having asked the scheduler when I phoned & got turned down for a loaner due to the service being preformed. She said the service was not applicable to get a loaner - which I felt was somewhat non-customer friendly of a response More

Awesome Service Department The service department at Prestige Lexus of Ramsey is awesome. They were courteous and professional. I especially appreciated the pick up service. I w The service department at Prestige Lexus of Ramsey is awesome. They were courteous and professional. I especially appreciated the pick up service. I would not hesitate recommending this dealer. More

All good Service was timely and good experience. Loaner car worked well and I was in/out quickly. Service rep was professional and courteous in person and via Service was timely and good experience. Loaner car worked well and I was in/out quickly. Service rep was professional and courteous in person and via phone. More

Great service. Everything taken care of very well, My service advisor, Gary, was excellent. He carefully took note of all my concerns, made sure everything was done and called me right back when I had My service advisor, Gary, was excellent. He carefully took note of all my concerns, made sure everything was done and called me right back when I had any questions. He is an asset to Prestige Lexus and I was very pleased with his service. More

Excellence experience from beginning to end Wonderful service from the moment I drive into the facility. Superb from the valet and receptionist and especially Mike Zearfaus my service advisor. Wonderful service from the moment I drive into the facility. Superb from the valet and receptionist and especially Mike Zearfaus my service advisor. I will definitely continue bringing my vehicle for service to such a professional place More

First service I have been a lexus customer since 2007 and always have had a great experience. This is a new car so it was my first feee service and it was seemless. I have been a lexus customer since 2007 and always have had a great experience. This is a new car so it was my first feee service and it was seemless. More

Great experience I always get excellent service and the prices are very affordable. Best in town. prompt and did the work thoroughly. Will call them again when I need I always get excellent service and the prices are very affordable. Best in town. prompt and did the work thoroughly. Will call them again when I need service. More