Prestige Lexus of Ramsey

This dealership is awful. Don't purchase from them. When there is a problem they are no where to be found, do not respond to emails, phone calls. All they care about is the sale and then you are dead When there is a problem they are no where to be found, do not respond to emails, phone calls. All they care about is the sale and then you are dead to them. Avoid them. There are other choices. More

It is funny at least. I placed review on this website about this dealership and all i have got is brush off response from General Sales manager about how good they are and now they striving to satisfy ev about this dealership and all i have got is brush off response from General Sales manager about how good they are and now they striving to satisfy every customer. Instead of call and find out what happened and what they can do to make customer satisfy, they simply answer review to place the mark, that they respond. So ! 10 weeks later i still have no papers to register my vehicle and have no answers to my questions about number. Way to go guys. That will bring much more customers to your doors. More

Outstanding Service Prestige Lexus in Ramsey, NJ is wonderful! I've had two Lexus vehicles that both have been so well taken care of at this dealership. John De Santis Prestige Lexus in Ramsey, NJ is wonderful! I've had two Lexus vehicles that both have been so well taken care of at this dealership. John De Santis in Service is wonderful and takes the time to explain things thoroughly and makes sure your experience is pleasant. I recommend them highly. More

Excellent Service! The entire experience with Prestige Lexus was pleasant. The scheduling was easy, they took my car in early and the service was professional and prompt The entire experience with Prestige Lexus was pleasant. The scheduling was easy, they took my car in early and the service was professional and prompt. Every step was explained in detail. A great crew from the scheduler to the service corrodinator to the mechanic! Thanks! More

Great Service and very polite & professional staff. Car was picked up very punctually and delivered back close to the time that was promised. Good job!! and very polite & professional staff. Car was picked up very punctually and delivered back close to the time that was promised. Good job!! More

Michael was very patient and gave me a tutorial on radio presets. Very nice person who didn’t rush me. Made waiting for service a good experience. Thx presets. Very nice person who didn’t rush me. Made waiting for service a good experience. Thx More

10,000 Service & Maintenance Great Service provided by Prestige Lexus of Ramsey. Friendly and professional staff and the entire experience was quick and efficient. Great experie Great Service provided by Prestige Lexus of Ramsey. Friendly and professional staff and the entire experience was quick and efficient. Great experience the minute I pulled by car into the service area. More

Unbelievably helpful and accommodating! Will definitely be back when my car needs service. Could not have been better. Thank you for your help. Loaner car made life easier. be back when my car needs service. Could not have been better. Thank you for your help. Loaner car made life easier. More

Michael Zearfaus was my service representative, Michael, was excellent in answering and resolving my questions. I was satisfied by his response and his conduct and the time frame it was handled. Michael, was excellent in answering and resolving my questions. I was satisfied by his response and his conduct and the time frame it was handled. More

Pleasure to deal with! I have been a customer of Prestige Lexus for eight years and been a part of purchasing or leasing at least 7 vehicles. Always a smooth transaction, an I have been a customer of Prestige Lexus for eight years and been a part of purchasing or leasing at least 7 vehicles. Always a smooth transaction, and I have always had my vehicles serviced at the dealership , if there ever was a problem it was corrected and service does everything possible to meet the customers needs. Jorge is an asset to the service dept and always takes the extra step to meet my needs, he is a pleasure to deal with. More