Prestige Lexus of Ramsey

Outstanding from start to finish!! From the moment I was greeted to when I drove off in my new GS 350 F Sport the staff was excellent, this is the third new Lexus my family has bought f From the moment I was greeted to when I drove off in my new GS 350 F Sport the staff was excellent, this is the third new Lexus my family has bought from this dealer. In my opinion there is no one else that can top Prestige Lexus! AAA+++ More

Always great service! Mark is wonderful! He provided me with a loaner vehicle after my regular service revealed some other problems and they needed more time with my car th Mark is wonderful! He provided me with a loaner vehicle after my regular service revealed some other problems and they needed more time with my car than I had to stay and wait. He is always kind and efficient. More

Professional and the best service ever! I have been dealing with Prestige in Lexus for over 10 years. They are the best dealership and I will always buy and service my car with them. The ser I have been dealing with Prestige in Lexus for over 10 years. They are the best dealership and I will always buy and service my car with them. The service department exceeds my expectations in every aspect. I trust them and know they care about their clients. They are professional, respectful and honest. Compared to every dealership I have gone to over the course of 40 years, this service department is far above all others. I am truly a dedicated customer for life! More

Excellent feedback on progress of repairs Came in to have required service and have the brakes checked for a pulsation in the brake pedal. Mark Simpson kept me informed as to the progress of t Came in to have required service and have the brakes checked for a pulsation in the brake pedal. Mark Simpson kept me informed as to the progress of the brake repairs and estimate of when they would be completed. Price quoted was as accurate performed as quoted. The mechanic found additional issue and got the additional parts ordered and installed quickly under warranty at no additional charge. He also found one of my tires had a bad cut on the inside sidewall. I would never have known about this situation and am glad he found this condition. Thank you Prestige for your excellent customer service More

Great Service The service and Jorge were great! The dogs in the waiting area...not so great. A sign of the times. Maybe you need an owner and dog separate waitin The service and Jorge were great! The dogs in the waiting area...not so great. A sign of the times. Maybe you need an owner and dog separate waiting area. More

40,000 mile maintenance Mark Simpson and other service staff were courteous, professional, patient and easy to relate to. Mark explained and provided guidance on both near te Mark Simpson and other service staff were courteous, professional, patient and easy to relate to. Mark explained and provided guidance on both near term and future service needs in an easy to understand manner. He also made me aware of a quiet and pleasant waiting area which enhanced my comfort during the time of the service. He was also accurate in stating the expected wait time for the work to be done. More

always the best!!! everyone working in the service center gives me their undivided attention to make sure that my car is taken care of quickly and whatever I have schedu everyone working in the service center gives me their undivided attention to make sure that my car is taken care of quickly and whatever I have scheduled is completed perfectly I can wait in comfort or a "loaner" is provided immediately and my car is always cleaned before it is returned to me...a great touch !! More

Great staff, great service & great deals From the moment we leased the car, to needing some contract corrections right after leasing it, to getting service several times, we knew we had chose From the moment we leased the car, to needing some contract corrections right after leasing it, to getting service several times, we knew we had chosen the right Lexus dealer, or car dealer, for that matter. Everyone was straightforward and honest, with no deception, totally knowledgeable and competent and extraordinarily helpful, even staying in the office until 12:30 am to complete the initial transaction. The two times I have had routine maintenance service, everything went according to plan. Mark Simpson was very cordial and helpful as I waited in the dealership for my service to be completed. I rate this dealership 5 stars. Just keep up the great work! More

8000 mile maintenance The dealership is always professional, courteous and the work is done in a timely manner. Every experience / visit has been a positive one. Great Sta The dealership is always professional, courteous and the work is done in a timely manner. Every experience / visit has been a positive one. Great Staff! More

Courteous and Efficient Service We were very satisfied with the excellent, thorough, and courteous service we received at Lexus of Ramsey. They were professional and careful with our We were very satisfied with the excellent, thorough, and courteous service we received at Lexus of Ramsey. They were professional and careful with our vehicle. The loaner gave us the opportunity to try out the sporty NX which we liked a lot! Overall this was a very positive service experience. More