Prestige Lexus of Ramsey

CT 200h Reassuring that I have a maintenance center and plan to keep my top of the line hybrid running at peak capability. Jorge is very proactive and custome Reassuring that I have a maintenance center and plan to keep my top of the line hybrid running at peak capability. Jorge is very proactive and customer service oriented. More

Satisfied customer I had done complimentary 6 months maintenance and broken tail light replaced. Work was done in timely matter, too bad that parts are so expensive. It I had done complimentary 6 months maintenance and broken tail light replaced. Work was done in timely matter, too bad that parts are so expensive. It was only cracked plastic and the whole assembly had to be replaced. More

Excellent service Been using this dealership for at least 10 years. I keep going back because my salesman knows these cars as well as any service rep and doesn’t do har Been using this dealership for at least 10 years. I keep going back because my salesman knows these cars as well as any service rep and doesn’t do hard sell. Service Dept is always trying to be on time, keeps you updated and does a great job in addressing any concerns and questions. More

Fast, professional and expert service A service department equal to the high quality of the Lexus automobile. Even the waiting lounge was a pleasant experience. Like the say, "Sales sells A service department equal to the high quality of the Lexus automobile. Even the waiting lounge was a pleasant experience. Like the say, "Sales sells the first car and Service sells the rest." This is our sixth or seventh Lexus and we'll keep coming back as long as we're being treated this well. More

Great service Everything I expected and more Love the loaner car and the car cleaning Everything was very efficient and easy I was in and out very quickly Everything I expected and more Love the loaner car and the car cleaning Everything was very efficient and easy I was in and out very quickly More

Excellent service department Came in for flat tire fix. Amazing service staff from vehicle check-in to service managers. Waiting room has all you need from water to snacks to coff Came in for flat tire fix. Amazing service staff from vehicle check-in to service managers. Waiting room has all you need from water to snacks to coffee. I would sure recommend this place to anyone. More

Excellent, informative, very customer focused. Jeff Lucca was very informative. Service was done well and timely. Loaner car was fine. The entrance into the service area is very easy and works w Jeff Lucca was very informative. Service was done well and timely. Loaner car was fine. The entrance into the service area is very easy and works well. I am a very satisfied customer. More

For me it was very comforting I would like to say how courteous and how helpful my salesman Steven Glewick was. I would also like to add how understanding he was during this proce I would like to say how courteous and how helpful my salesman Steven Glewick was. I would also like to add how understanding he was during this process. While Steve was away Kim Totha assisted me as well and was very helpful. More

The very best service department I’ve ever experienced. Prestige Lexus of Ramsey, NJ service department is by far the best that I’ve ever experienced. I would like to point out that Mark Simpson, who has ha Prestige Lexus of Ramsey, NJ service department is by far the best that I’ve ever experienced. I would like to point out that Mark Simpson, who has handled all of my visits to the service department, has alway been very polite, knowledgeable and kept me well informed during my service visits. I can not say enough about how well this department operates. More

Service Experience Jeff Lucca is a very conscientious employee. He always goes out of his way to help us. Thank you Jeff for your hard and dedicated work. Jeff Lucca is a very conscientious employee. He always goes out of his way to help us. Thank you Jeff for your hard and dedicated work. More