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Prestige Lexus of Ramsey

Ramsey, NJ

4.2
2,631 Reviews

1000 NJ-17

Ramsey, NJ

07446

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Showing 2,631 reviews

December 06, 2018

8 yr old car works like new Lexus did warranty service on an 8 year old car because there was a service bulletin. I didn’t notice because I expected a few shimmies from an old ca More

by RORY_JANEQUINN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Scalo
December 06, 2018

Great service As always the service representatives were very professional and friendly.They provided a loaner car and my car was ready on time.we will definitely b More

by TSKELLY2
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Luis Madera, Jorge Reinoso
December 06, 2018

Excessive labor charges for many times the required parts Probably will not use this facility again as they overcharge for labor.Florida dealership so much better in every aspect.much more reasonable and bett More

by ALSPQJ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Jorge Reinoso, Gary Gugliemi
Dec 06, 2018 -

Prestige Lexus of Ramsey responded

We are so sorry to hear you are unhappy with your recent service. Please feel free to share with us directly the best form of contact so we can have a service advisor reach out ASAP to better explain the charges and why you bill was higher then you expected.

December 06, 2018

very satisfied Service required was provided properly and quickly, and help with understanding features of the vehicle was provided and was very helpful and useful i More

by camlot
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Demetre Stathopoulos, Barton Lee
December 06, 2018

Jorge is top notch. Jorge was top notch and great to work with. He was pleasant, friendly, professional & informative. He set expectations, kept me informed and updated More

by Kristin Shute
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jorge Reinoso
December 06, 2018

wonderful service very nice experience. wonderful service. everyone was very friendly and polite. thank you. will come back again for my next service.. Happy New More

by TALEDDOT
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Simpson
December 05, 2018

5000 Mile complimentary service Jeff was very nice and since the work would be take more than an hour, was able to put be in a loaner car so I could go to work and come back in a few More

by ERG1023
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Demetre Stathopoulos, Jeff Lucca
December 05, 2018

Professional and efficient Always a pleasure to do business with the dealership. Recall was my reason for the visit. I was treated professionally and provided a most pleasant More

by misseytp
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jorge Reinoso
December 05, 2018

Maintenance People very nice always willing to hellp. My experience is very positive one.i do appreciate it. Jorge Reinoso is a very proffecional in every way po More

by GINASUTERA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jorge Reinoso
December 05, 2018

1st Class Treatment Everyone at the dealership is very friendly from driving in to the service manager to checkout. They give you an estimated time for the service and g More

by mspadavecchia0
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Walter Kosik, Michael Zearfaus, Michele Hanrahan, Wayne Schey
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