Prestige Lexus of Ramsey
Ramsey, NJ
Filter Reviews by Keyword
By Type
Showing 2,633 reviews
So very helpful From the time I arrived to the moment I climbed back into my car, everyone was courteous and helpful. Jeff (in Service Department) made sure my car From the time I arrived to the moment I climbed back into my car, everyone was courteous and helpful. Jeff (in Service Department) made sure my car was carefully inspected and received the service it needed. I feel safe in the car and will be driving it for a long time. Thank you to all. More
Prestige is the best! Super friendly staff! Everyone is eager to help. Some dealers you feel like they don't want you, just your money. Not the case here. I feel truly welc Super friendly staff! Everyone is eager to help. Some dealers you feel like they don't want you, just your money. Not the case here. I feel truly welcomed. Will be going to Prestige for all my service needs and probably my next car purchase, too! More
No title Everyone was extremely helpful and pleasant. Rudy was very easy to work with. 25 words are a lot for me to write. Hope this does it Everyone was extremely helpful and pleasant. Rudy was very easy to work with. 25 words are a lot for me to write. Hope this does it More
Always an amazing experience I like getting my oil change with Jorge. He is always polite and always approaches me with a smile with his professionalism. He never tries to tell me I like getting my oil change with Jorge. He is always polite and always approaches me with a smile with his professionalism. He never tries to tell me to get service packages or get things done for my car that’s unnecessary. Whenever there’s an issue, he tries to resolve it. All my questions are answered all the time. More
Great place to buy a new car This was our 3rd car that we bought from them and always had a very good experience. And we also go there for service for our cars. This was our 3rd car that we bought from them and always had a very good experience. And we also go there for service for our cars. More
Service Exceptional service! I have gone to different lexus service centers multiple times for droning noise but no one could figure out the problem. My frien Exceptional service! I have gone to different lexus service centers multiple times for droning noise but no one could figure out the problem. My friend recommended me prestige. Finally, all problems are solved with one visit. I highly recommend prestige to my family member and colleagues. More
Good service Dept Came in to put the running board that I bought when bought the car. Service department schedule the appointment is very professional. The service rep Came in to put the running board that I bought when bought the car. Service department schedule the appointment is very professional. The service rep is very helpful to arrange the loaner car and everything ok. More
Exceptional experience Our salesman, Casey was extremely knowledgeable, courteous, and professional. He gave us a fair deal on the car and was able to complete the sale the Our salesman, Casey was extremely knowledgeable, courteous, and professional. He gave us a fair deal on the car and was able to complete the sale the same day. More
Terrific Sales Experience Kudos to Casey who worked closely with me for over a month while I decided on a new Es350. The customer service and sales experience was second to no Kudos to Casey who worked closely with me for over a month while I decided on a new Es350. The customer service and sales experience was second to none. Well done Casey and team. More
Excellent Service from beginning to pick up of car. Personnel from reception desk/ reservation desk on and the service manager were all excellent and straightforward. No surprises at time of picking up Personnel from reception desk/ reservation desk on and the service manager were all excellent and straightforward. No surprises at time of picking up car. Loaner car was excellent. All around excellent service for 90K. More