
Prestige Lexus of Ramsey
Ramsey, NJ
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Multiple visits with no results - GPS is not updated. Poor scheduling support. My wife after two visits is extremely unhappy. We definitely will not visit this dealership anymore. - GPS is not updated. Poor scheduling support. My wife after two visits is extremely unhappy. We definitely will not visit this dealership anymore. More
We had a great experience at this dealership From start to finish the experience was top notch. They located the cars we wanted and got us into them quickly. they followed up afterwards and expla From start to finish the experience was top notch. They located the cars we wanted and got us into them quickly. they followed up afterwards and explained everything clearly and effectively. More
Service agent did not listen completely I would give service agent Jeff very poor marks for not listening and not following through. Poor communication skills. I would prefer not to work w I would give service agent Jeff very poor marks for not listening and not following through. Poor communication skills. I would prefer not to work with Jeff again. More
Excellent Customer Service Both Mark Simpson & Vinny Calautti provided excellent service & went above & beyond to make my visit to your service center both informative & profess Both Mark Simpson & Vinny Calautti provided excellent service & went above & beyond to make my visit to your service center both informative & professional & both should be commended for their service to a very satisfied customer.........Ralph Gallo More
85,000 MILE MAINTENANCE SERVICE The service was performed in a timely fashion and we were kept appraised of findings that would entail work beyond the scope of the normal maintenance The service was performed in a timely fashion and we were kept appraised of findings that would entail work beyond the scope of the normal maintenance inspection. More
Prestige is the best! Super friendly staff! Everyone is eager to help. Some dealers you feel like they don't want you, just your money. Not the case here. I feel truly welc Super friendly staff! Everyone is eager to help. Some dealers you feel like they don't want you, just your money. Not the case here. I feel truly welcomed. Will be going to Prestige for all my service needs and probably my next car purchase, too! More
Made a difficult situation easier Lexus service at Prestige is always accomodating, and staff try to be as helpful as possible. Despite a major unexpected repair, everything went smo Lexus service at Prestige is always accomodating, and staff try to be as helpful as possible. Despite a major unexpected repair, everything went smoothly. Thankfully, they noticed that the water pump,was leaking, thereby helping me to avoid a much more precarious situation. More
A+++ experience with new Lexus lease - I just completed my fifth lease with Prestige Lexus of Ramsey and this was the best experience from already very good past experiences. Demetre Stath I just completed my fifth lease with Prestige Lexus of Ramsey and this was the best experience from already very good past experiences. Demetre Stathopoulos helped me this time and I will absolutely continue with him in the future. Very professional, knows the product and the inventory well and gave me a very fair price. He respected my somewhat tight schedule and got me out in the same day with the exact vehicle that I was looking at. Highest recomendation. More
Lexus GX I worked with Hovig Barsemian on the sales side (name not below). He was outstanding! I cannot say enough good things about him. He made the process I worked with Hovig Barsemian on the sales side (name not below). He was outstanding! I cannot say enough good things about him. He made the process seamless and easy. More
So very helpful From the time I arrived to the moment I climbed back into my car, everyone was courteous and helpful. Jeff (in Service Department) made sure my car From the time I arrived to the moment I climbed back into my car, everyone was courteous and helpful. Jeff (in Service Department) made sure my car was carefully inspected and received the service it needed. I feel safe in the car and will be driving it for a long time. Thank you to all. More