Prestige Lexus of Ramsey
Ramsey, NJ
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Another Home Run I have serviced my RX at Lexus Ramsey ever since I bought it there. Have been extremely satisfied on each of 6+ visits which has included purchasing t I have serviced my RX at Lexus Ramsey ever since I bought it there. Have been extremely satisfied on each of 6+ visits which has included purchasing tires. More
Prompt and professional This was my first visit to Prestige. I found Gary to be knowledgeable and professional. The waiting area was clean and the repairs were completed pr This was my first visit to Prestige. I found Gary to be knowledgeable and professional. The waiting area was clean and the repairs were completed promptly. More
NEW CAR PURCHASED SALES PERSON JOHN CHO, WAS HELPFUL AND KNOWLEDGEABLE ABOUT THE CAR I PURCHASE. I WOULD RECOMMEND HIM TO OTHERS DEFINITELY. YOUR SERVICE REP WAS ALSO SALES PERSON JOHN CHO, WAS HELPFUL AND KNOWLEDGEABLE ABOUT THE CAR I PURCHASE. I WOULD RECOMMEND HIM TO OTHERS DEFINITELY. YOUR SERVICE REP WAS ALSO HELPFUL. More
50,000 mile Prompt and attentive service as always. Very accommodating with the loaner vehicle. It was seamless and easy. Sales help is always excellent and Prompt and attentive service as always. Very accommodating with the loaner vehicle. It was seamless and easy. Sales help is always excellent and informative. I have leased multiple cars from Prestige. More
Lexus "take 2" I have been a client since 1995 with my 1st Lexus an ES300. Hats off the the original owner and the key service management that that to this day ma I have been a client since 1995 with my 1st Lexus an ES300. Hats off the the original owner and the key service management that that to this day maintain the focus of loyalty to the customers. Customer retention is key to any successful business. Take 2 refers to Lithia Motors, the new owners and their General manager Wayne Schey. While still remaining is the outstang Service Director Michael Ceccon entrenched in the original belief of Omentenashi. As well as fix your vehicle rift the 1st time. Mr. Schey and His team will continue this belief of Hospitality and great deals on your next Lexus or pre-owned vehicle. More
Low back tire. Brought the vehicle in because of low tire pressure and from there found out my vehicle needed additional work. I was able to get it fixed without mak Brought the vehicle in because of low tire pressure and from there found out my vehicle needed additional work. I was able to get it fixed without making an appointment. More
Perfect yet again I have been a customer here for at least 10 years and have made countless visits to this service center. The staff is always amazingly friendly, help I have been a customer here for at least 10 years and have made countless visits to this service center. The staff is always amazingly friendly, helpful, and perfect. More
Awesome experience as always! Everyone was so nice from the parking garage until we picked our vehicle up from service. Worked fast and kept us aware of what was going on. Jeff was Everyone was so nice from the parking garage until we picked our vehicle up from service. Worked fast and kept us aware of what was going on. Jeff was truly a breath of fresh air. More
2019Lexus Gx 460 Sales ad Service Great dealership for good deals and a great Sales and Service Dept. We have had 5 new Lexus SUV's from Prestige Lexus since 2004. It' the only Lexus D Great dealership for good deals and a great Sales and Service Dept. We have had 5 new Lexus SUV's from Prestige Lexus since 2004. It' the only Lexus Dealership we deal with. No sense in running all around when the best deals are at Prestige Lexus in Ramsey, NJ. More
My Experienc I wanted to make a possible change to one of the options that I did not purchase at the time of delivery. I have called John Parks daily for the last I wanted to make a possible change to one of the options that I did not purchase at the time of delivery. I have called John Parks daily for the last three days and have not received a return phone call. I hope that this is not the start of a failed customer relationship. I have purchased 4 other Lexus' from a competitor and this has never happened before with them. Carl More